Impossible to scan on OfficeJet 4500 G510n-z under 'Windows 7 starter' - installation problem?

Similar Questions

• HP Officejet 4500 G510n-z for windows 7

  This printer works wiyhout no problem, then all of a sudden he is no longer scan, copy or fax. Notice of default appears in the display.  It will still print computer.  I have reset the printer and you have done everything I know to do.  need help!  Puzzled-1

  My HP Officejet 4500 G510n-z ceased to print certain documents from my computer. It allows to print an e mail but not my bank statement

• HP OfficeJet 4500 G510N-Z and Windows 7 Home Premium. Always a pilot missing after installation

  Sorry the post is so long...

  I have installed and reinstalled the software for my printer at least 5 times.  Whenever I get a message that the driver did not download properly.  I discovered that I get this message because Windows search driver on the "Windows Update" updates on the Microsoft Update page.  I use the printer on a wireless home network.  I learned to double check the connection and all is well.  I tried to scan for the first time yesterday and guess what?  Cannot find driver HP Document Manager and uninstall and reinstall the printer again.  I followed every suggestion support on the Web site and the drivers still don't load correctly.  Although I'm not an IT wiz, I'm very capable with computers and the resolution of problems.

  Please give me a solution time.  I interviewed for the job of my dreams last Thursday and I can not send a thank you letter or letter of reference which had been requested because of problems with this printer. I can't lose this job, in this market, it is once in a lifetime chance!

  Otherwise, I'll throw both of the HP OfficeJet 4500 G510N-Z I have a truck available bus or trash!

  Thanks in advance for your support and your help on this.

  Sincerely,

  Becky Gommel

  [deleted private information]

  Hi Becky,

  Follow the steps below

  First step: clear temp directory

  1. tap folder in the race or search programs and files of field

  2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).

  3. proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-80348-1&cc=us&DLC=en&LC=en&OS=4063&product=3986399&sw_lang

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• OfficeJet 4500 G510n: I can not install my printer portable officejet 4500 G510n after updating windows 10

  Help please.  I tried for days install my portable printer officejet 4500 G510n to my PC G wireless that runs 10 recent Windows updates.  I tried everything, including the uninstall/reinstall but it is never successful and I understand the different problems every time.  I even tried setting up by USB... always without success.  I don't understand what is the promlem.  AND when I use one of the programs that install fails, it installs a solution for me for windows 8, which does not, of course, because I have 10. I really wish I had a printer again!

  Welcome to the @DLBHJ forums

  I hope to help with installation issues you are having with your Officejet 4500 on Windows 10. Here are some steps to start you off. When you are finished, just reply to me with the results, errors, etc. Any information you can provide will help!

  1 uninstall all printer software that is currently installed.

  2 restart the printer and the computer entirely.

  3. clean boot the computer and restart it: How to clean the boot

  4. when the computer restarts, download and install the software here.

  5. once the printer installed, return to the boot process and re - activate the start up programs.

  I hope this helps and works. Let me know what happens.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

• HP OfficeJet 4500 G510N-z: HP OfficeJet 4500 G510N-Z and Windows 7 Home Premium. Always a pilot missing after installation

  I have installed and reinstalled the software for my printer at least 10 times.  Every time after a day I losse the driver for my impression.   I use the printer on a home wireless network.i have window 7, I learned to double check the connection and all is well.  I tried to scan for the first time yesterday and guess what?  Cannot find driver HP Document Manager and uninstall and reinstall the printer again.  I followed every suggestion support on the Web site and the drivers still don't load correctly.

  Please give me a solution time.

  Hello @albahras,

  Welcome to the Forums of HP Support!

  I understand that after a day or two, your HP Officejet 4500 Wireless all-in - One Printer seems to be uninstalled from your Windows 7 computer and you must reinstall to get it working again, but only temporarily. I would like to work with you today with the resolution of this problem. Sometimes printers will go into a mode offline on computers, which affect printing. Because your software seems to be actually deleted from your Windows computer, I believe something within the operating system is causing this issue. To solve this problem please can I you follow the steps below.

  Step 1: Run printing and doctor analysis tool:

  If you have not already run this tool, can I please have you run it. HP printing and the doctor analysis tool will run on your computer and the "difficulty of printing" and "difficulty of analysis' questions for you." If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Please click here to download and run printing HP and doctor Scan.

  If all retired as fine, please proceed to the next step.

  Step 2: Run Microsoft Fix tool:

  I'm going to make sure has no problem to register in your computer that could be the cause of conflicts of printing, you download and run the Microsoft FixIt Tool. Please click here to access the difficulty it Microsoft tool. Once the site opens, select 'Print, fax, scan, share or save' in step (2). Under step (3) select run now to 'diagnose and automatically fix the problems of the printer and printing '. Once the tool is downloaded, run the tool.

  Once completed the Microsoft Tool, please test your machine to ensure that everything works correctly.

  Please reply to this message with the result of your troubleshooting. If the problem persists there are other steps that can be performed troubleshooting. I look forward to hear from you!

• CQ663A: I can not download software hp officeJet 4500 g510n-z for windows 8.1

  When I bought the hp Jet 4500 g510n-z desktop printer. the drive is implemented in windows 7. Now my Windows computer date 8.1. On the internet, I can't download the software of this printer. Please show me how to down load

  Hi Mr.

  Thank you very much. I install the software already. You are dialing supporter. Thank you once again

• Re: HP OfficeJet 4500 G510N-Z and Windows 7 Home Premium. Always a pilot missing after installation

  I have a J4680c and I'm on mac OS X 10.6.8. How can I go about obtaining drivers and software?

  Hello @r56,

  Please get back to me regarding this driver issue. I am very happy to learn as the driver link, I've provided you come to fix your problem.

  If you feel that the information provided in my previous post has solved your problem could you please mark my post as a Solution that is acceptable for other users of the Forums of HP Support can quickly and easily find this fix.

  Thanks again for joining the Forums of HP Support. Good day!

• Cannot install drivers for HP Officejet 4500 G510n-z (stuck control systems)

  -Officejet 4500 G510n-z

  -Windows 7 Home Premium

  -No specific error message

  -A occurred since the first attempt

  So here's the order of things:

  (1) attempt to hook the printer via USB to install printer drivers. Windows says it's failed to find drivers.

  (2) download the drivers (basic and complete) online.

  (3) try to install the driver. The installation process gets stuck checking of the system, which is the first step after the extraction of the file indefinitely.

  4) try again with the pilot basis with similar results.

  (5) turn off the firewall to avoid problems, try once more. He tells me that it can not extract, so I go in the temporary folder in which the files were extracted and delete them.

  (6) reboot, try again. Yet once, gets stuck checking the system.

  I'd love to rub it using the CD, but the problem is that the CD has been lost for a long time. If there is no other way to fix it, how can I get another CD?
  

  Hello Rstevoa,

  Steps below should set you wireless printing.

  1. Click Start > Printers and devices , and then
  2. Click Add a printer . then,
  3. Click on an Add a local printer > Next , then
  4. Click on create a new port: , select the"Port TCP/IP Standard, then THEN .
  5. type the ip address of printers under the host name or IP address 192.168.1.101 and click NEXT
  6. of the "list of manufacturers :, select HP and select"Printers"list"HP Deskjet 6980 series "and click on"
  7. NEXT
  8. Complete the wizard.
  9. Disconnect the USB cable between the printer and the computer

  Then try to print.

  Let me know if it prints.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
  See a great post? Give it a Bravo!
  I work for HP

• HP Officejet 4500 G510n Scan via airport utility?

  How can I get my HP Officejet 4500 G510n to perform a SCAN using airport utility?

  Airport utility is not related to operating an MFP. It there is no scan via airport utility function or any what router airport. That is, the printer must be connected through its network and NO USB connection to the router. What is the Airport base station is the printer is simply a network client. No printer function any is active via the airport.

  You must install the drivers HP and the complete software for any OS that you are running on your computer.

  http://support.HP.com/us-en/product/HP-OfficeJet-4500-all-in-one-printer-series---G510/3919445/mod ele/3986394/document/c0...

  It's the HP drivers and software that will allow you to scan over network. Or if NOT, maybe... often scanning on network is problematic.

• Scanning on HP Officejet 4500 G510n-z problems

  I have a HP Officejet 4500 G510n-z. I am currently on wireless and able to print without problem. However, when I try to scan, the display shows "NO Scan option. Refer to the documentation for the device to get out of trouble. Documentation of currency is not on the analysis of the questions and when I use the help function in the printer it tells me that there is "no computer connection. I have all set up and work wireless. Help, please! Thank you!

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  If this isn't the case, you may need to reinstall the complete star driver.  What is your operating system?

• scanner HP officejet 4500 g510n Readiris (OCR) does not yet recognize will scan using hp OCR

  Greetings,

  OfficeJet 4500 g510n wireless, windows 8, readiris pro 14.

  OCR, scanning works fine using the ocr software supplied with the cd printers.

  Readiris is no Twain especially for the 4500 but has "hp twain others."

  I've uninstalled and reinstalled the TWO printing software and the readiris program

  Readiris refuses to recognize my printer "failed to open the default Twain source" and "the scanner is not responding.

  Readiris support has not responded to my request sent 5 days ago - makes me wonder if their software is the same as their 'support' - pretty useless!

  any suggestions please

  Concerning

  The way I understand it, readiris works that on HP scanners or all-in-One printers offer no OCR software. He added this feature for scanners and printers who have not already. As the 4500 has already built an OCR software, readiris software will not work. I'm not 100% certain about it, as I've only dealt with the OCR of HP software, but what I've read, that's my understanding.

• HP OfficeJet 4500 G510n-z impossible to implement

  Hello

  I use my HP Office Jet quite successfully for 2 years with no problems at all.  But this week, there were problems with my connection Internet does not properly.  Verizon has sent a repairman, and he said that I need a new modem/router, so it installed the newest model from Verizon Internet broadband.  I had no idea how much this was going to cause me trouble.

  So far, I have used my wireless printer and realized I had to imput the new information for the wi - fi to connect properly.  Well, I have found no way to do it, unless I configured the printer since the beginning.

  I uninstalled my printer, removed from my list of devices, shut down your computer, insert the installation disc in the DVD player, hooked up the printer using the USB cable, following the instructions on, then start the computer.

  Nothing... My computer has never nothing hung

  I called HP and bought a new cable, thinking that something must be a problem with the one I had.  Nothing...

  My printer is turned on and physically connected to my computer, and it is not recognized for some reason any.  And until it is, I can't use it at all.

  Any suggestions would be greatly appreciated!

  Thank you

  Sandielynne

  OK, I have my printer doesn't work, but it has been a nightmare on the whole trip.

  I called Verizon (my ISP), and one of their tech support people showed me how to put in specific settings using the control panel directly on the front of the printer. In the original configuration, I didn't need to use it, but during the installation of the cartridges and others, so I had no prior knowledge to the configuration layout of the Wi - fi network. I do now. The printer stated that she was.

  I could not the printer to communicate with my PC.

  I downloaded the software directly from the Web site and installed, it did not find the connected printer.

  I ran the Scan program & printer doctor, he finds my HP Officejet 4500 G510n-z printer AND a printer (HP OfficeJet 4500 G510n-z) network HP320B39.

  The doctor downloaded and installed the software again, but only for the first printer HP Officejet 4500, not the printer 'network '. If the software installation was not involved, and I'm unable to use the software at all because of this.

  Every time I tried to print, it seems cannot NOT COMMUNICATE

  I used the Windows Help & Support and somehow I clicked on something good , and a window open showing each a wireless on my network device. ... .and among this list was the HPE20BE9 (HP Officejet 4500 G510n-z) I click with the right button on it and choose "INSTALL".

  Then I went in devices and printers, and saw this same exact printer listed there, with HP Officejet 4500 G510n-z, so I chose this new 'weird' printer as my default printer. Then I chose a simple print document, a new window opens for me to choose which printer to print from, I made sure the printer HPE20BE9 has been selected, checked my preferences and said to print... AND HE DID!

  I hope that I have never go through this nightmare of 6 days again. I am happy that I have persisited and has not abandoned because I was only a few seconds to screw up this printer, my patients to its full stop.  How I accidentally came across this list of "Network devices" I'll never know.   I tried since and now can not find once again, so if someone knows this information, I would be happy if I can write down it for future reference.  Without it, I still would not be able to print.

  Have a great day and I appreciate everyone who tried to help me, but my situation apparently needs more information that I found here.

  Kind regards
  Sandielynne

• Scanning problems on wireless HP Officejet 4500 G510n-z

  I'm about to throw this printer/scanner at the door!  I love this scanner but since I had to buy a new computer

  with windows 8, no driver disc to install my software disc, I can't seem to get a complete reinstallation of HP programs to install the Center and I don't dare hit the 'add a device' since I reinstalled the full installation software, my computer wants to continue to try to reinstall the application when well even it is already installed.   I uninstalled, cleaned and reinstalled and no still no solution Center.  HP also claims that there are no drivers for the center of solutions for windows 8.  Is this true?   My scanner is 1 year old.  Everything suggests to use the windows fax and scan.  Tried, how ever it stinks and it works not just for what I need it to do.  It is the second time I bought a HP scanner and a year later have problems with the application.  I think I've read all the blogs you have posted and tried all the links so far.  I know not what is missing... It is the center of solution and I can't seem to find a way to recover.  I have an ASUS with windows 8. Help, please!   If I have to buy another printer... I will never buy another HP product again.  Ink cartridges cost almost 60.00 it's half the price of the printer. Please help... Thank you very much for your time

  Hi wincrazy,

  "There is no drivers for the center of solutions for windows 8."  Is this true? "No, that's not true and I can help you get the Solution Center.

  Please follow the instructions below to completely remove the current 4500 software and then re-install complete software functionality, including the Solution Center.

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose to save money, save it on the desktop > HP Officejet 4500 G510n Full Feature Software and Driver
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the Util folder
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have a not HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• HP officejet 4500 g510n-z print but not scan

  HP officejet 4500 g510n-z prints ok but not scan

  A computer to Windows Vista 32 bit

  7 4 Windows machines

  Windows XP 2 machines

  running on the wireless have not tried usb

  No IP conflict

  worked the last time that I used it (months)

  printer works fine (even if I have to restart now and then after the mode 'sleep')

  latest drivers installed

  Ideas anyone?

  Thank you

  Hi sdrrmit,

  It seems that the printer didn't install correctly on your Windows operating system. Follow the steps below.

  First step: clear temp directory

  1. On desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  The complete solution software

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. on desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run Disk Cleanup by pressing the Windows and R key at the same time back the term calls and Type cleanmgr.exe and press to enter.  Select all the boxes and all delete. Click on the link below about this tool and no disclaimer.

  Cleanmgr Disclaimer

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• HP officejet 4500 g510N Wireless does not scan full page

  I have a HP officejet 4500 g510N wireless and feels to lose on the first inch of each document that scan scan. I ran printing HP and doctor Scan with the same result.

  Someone at - it other ideas on what I need to do to fix this?

  This problem seems to be resolved by the power off, unplug the power cable, and then restart the device.