Adobe Illustrator CC crashes immediately on startup.

Here is the Error Message I get when Illustrator CC crashes:

Adobe Illustrator CC has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. »

Here is the information of the event viewer:

Log name: Application

Source: Application error

Date: 27/12/2013-13:01:20

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Computer: Gateway-PC

Description:

Name of the failing application: Illustrator.exe, version: 17.0.0.260, time stamp: 0x528213c9

The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Offset error: 0 x 0000000000000000

ID of the process failed: 0xfb0

Start time of application vulnerabilities: 0x01cf0325313b855c

The failing application path: C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\Illustrator.exe

Path of the failing module: unknown

Report ID: 8166a13d-6f18-11e3-a40c-f80f41143746

The event XML:

"< event xmlns ="http://schemas.microsoft.com/win/2004/08/events/event">."

<>System

< name of the provider = 'Error of Application' / >

< qualifiers EventID = '0' > 1000 < / EventID >

< niv.2 > < / level >

< task > 100 < / task >

< Keywords > 0 x 80000000000000 < / keywords >

< TimeCreated SystemTime = "" 2013-12 - 27 T 17: 01:20.000000000Z "/ >"

< EventRecordID > 80074 < / EventRecordID >

Application of < channel > < / Channel >

< computer > Gateway PC < / computer >

< security / >

< / system >

< EventData >

Illustrator.exe < data > < / data >

< data > 17.0.0.260 < / data >

< data > 528213c 9 < / data >

< data > unknown < / data >

< data > 0.0.0.0 < / data >

< data > 00000000 < / data >

c0000005 < data > < / data >

< data > 0000000000000000 < / data >

fb0 < data > < / data >

< data > 01cf0325313b855c < / data >

< data > C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\Illustrator.exe < / data >

< data > unknown < / data >

< data > 8166a13d-6f18-11e3-a40c-f80f41143746 < / data >

< / EventData >

< / event >

Hi XactoBlade,

This seems to be due to extensis auto activation plugin. Can you please move this folder plugins and launch illustrator. It should solve the problem.

Sanjay.

Tags: Illustrator

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