Adobe Reader XI give "Stopped working" error after closing writable PDF

I have Adobe Reader XI version 11.0.10 on a Windows 7 computer, and the opening of an accessible PDF document in writing then all of the Adobe Reader program is closed it gives an error "Adobe has stopped working". I ran a repair without change and the Protected Mode is disabled. It does not generate this error when read-only PDF files is closed.

I checked the event viewer that says

Name of the failing application: AcroRD32.exe, version: 11.0.10.32

The failed module name: unknown, version: 0.0.0.0

(Which seems not very useful)

Any ideas to make this stop? It's really annoying.

Hey emmaw7542582,

Could you please try installing Adobe Reader DC (the latest version) of the below mentioned link:

Adobe Acrobat Reader DC install for all versions

Then try to open the PDF files again and see if the same message appears.

If this does not resolve your problem, please share the screenshot of the error message.

We hope to get your reply.

Kind regards

Ana Maria

Tags: Acrobat

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