Advise the online Scan

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• My Adobe XI shows only gray pages when I try to scan to my drive to an Epson WF-3540.  It is apparent from the file that it is a multiple KB pdf file.  To read it, I have to send by e-mail to myself and let the online mail reader to open.  Can analyze jpg

  Is there a compatibility issue with Adobe Reader XI 11.0.10 and the program scan pdf FRO a WF-3540 Epson All In One?  Is this a problem with Epson?  Is it because the "source" shown in the properties of an Epson is a PDF of xx 5. ?  I do not understand why I can e-mail question and get it to appear in the Adobe Reader online, but if I try to record on my drive it comes out with blank pages (grey) again. Is this a problem with Win7?  Help me I have a lot of scanning to do and know just everything was fine until ten days two weeks ago.  Don't know if an update for Epson, Win7 or Adobe may problem.

  Try to edit > preferences > Page Display > content and information of the Page. Make sure that 'See the large images' are checked.

• Impossible to navigate the online edition of the journal with our account

  My husband has an account with the online edition of the journal of Detroit (his user name). The contact person at the newspaper said that the problem is on our computer. The problem started last week. The only thing that I can remember recently do to affect any change is a scan of ParetoLogic.

  Hello

  1. what exactly you are trying to do?
  2. you receive an error message?

  Since the issue you are facing is with account information to connect to the online edition of the journal. So, you may need to contact them for assistance.

   

• Laptop crashes when you run the virus scan

  Whenever I run a scan for viruses from my laptop freezes to a specific file.  The file it freezes on what is c:\windows\...\atiihag.inf_31a3846f\gtiihag.inf

  McAfee advised me to contact Microsoft to find out what the file is and if it is not necessary to remove it.  I tried to run a disk cleanup, but this made no difference.  What is this file?  How can I stop my computer laptop gel so that the antivirus scan can check the rest of my files?

  seems to be a related case of ATI video card. try uninstall your drivers ATI, deleting the file, and then reinstall the ATI drivers.

  We are allowed to have links in our signature? Asking for official answers.

• my media center to windows is missing the online media tab, I am running windows 7.

  Original title: Windows media center is missing tab "online media".

  my media center to windows is missing the online media tab, I am running windows 7.

  Hello
   
  1. what happens when you try to watch live TV?
  2. do you get an error message?
  
  If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected
   
  Method 1: Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:
  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833
   
  Method 2:
  

  (a) output Windows Media Center

  (b) open an administrator command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator.

  (c) If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

  (d) type each of the following commands at the command prompt and press ENTER after each command:

  CD /d %WINDIR%\ehome

   

  start/wait mcupdate-u - nogc

  Type exit, and then press ENTER to exit the command prompt window.

  (e) restart Windows Media Center.

• On a Mac ios10.10, using the online service export to PDF format, an error message appears, "year error occurred while trying to access services."

  Can you advise steps I might take now?  On a Mac ios10.10, using the online service export to PDF format, an error message appears, "year error occurred while trying to access services."

  Hi Ringdoc,

  Please see this: "Error has occurred when trying to access this service" when you sign in to Acrobat.com

  Let us know how it goes!

  Best,

  Sara

• The touchpad scrolling stops working during the AVG scanning

  I had problems with my touchpad scrolling intermittently does not not in Firefox for everything to doing some time-probably at least a year. I've probably tried all the common fixes without result. I found that if I sign out and then sign back in to Windows, scrolling will work perfectly until AVG antivirus does a scan or an update. It will not work again until disconnect me and reconnect. Firefox is the only application that is affected.

  I am running Windows 7 Home Premium (64 bit) with all current updates on your laptop Gateway ID49C, version FF 27.0.1.

  Thanks for your help!

  Hello!

  I figured out how to stop the break when an AVG scan starts. It seems that it is the AVG scan notification that appears in the bar of tasks that causes scrolling to stop working. When I disabled the taskbar notifications in AVG, the scans run normally and my scroll continues to operate correctly. So, I guess I don't really fix anything, but found a workaround I can live with that.

  Thanks for your help and assistance. If you find a permanent solution, please let me know. Have a great day.

• How do the HP scanning software Mavericks?

  Since I upgraded to OS Mavericks 10.9, the scanning HP application no longer works. I've seen messages on the download of new software, but with my printer, Photosmart C7250, there is no HP software to download, the driver is integrated into the OS (I think).  I trashed the old HP scanning software by using the HP uninstaller application, but now I can't find where to download the latest version of HP.

  Thank you.

  JP

  Hello

  The HP scanning software is not available for your product on the Mavericks, you can scan using Apple Image Capture or preview within the provided solution.

  You can scan by doing the following:

  http://support.HP.com/us-en/document/c03967506

  Shlomi

• All of a sudden I can't the plugin scan page opens. I get 'Plugin finding Service Error', regardless of how many times I try or wait. When I first opened it up yesterday, it was scanning, then it disappeared and I got the error message.

  I have opened the plugin scanning page several times before and did a few updated plugins recently, but yesterday I couldn't bring up the scan, I get "Plugin finding Service Error", who said "try again later". I think that what I've updated most recently was Flash (I think). No matter how many times I push him "try again" or close Firefox and the Web page, I still have the error and get nowhere!

  It is this page that you are trying to access - https://www.mozilla.com/en-US/plugincheck/

  I just checked and the site load OK. Try to empty the cache and try again, it can load the cache error message. For more information, see How do I clear the cache of Firefox.

• How can I register my product without using the online process?

  How can I register my product without using the online process?

  He scored finally got.

• My touch screen has a problem after downloading the IOS 9.0.2. Already try apple advises the steps. But the problem still occur. Already done restart of strength. Factory setting Reset also possible. But still the same problem. Can only be used at one min

  Hello!!!

  IM Apple Fan.

  Purchased IM Ipad2, Ipad4, Iphone6

  Last month I already buy s Iphone6 +.

  Today I feel unhappy

  MY IPHONE 6 'history '.

  My touch screen has a problem after downloading the IOS 9.0.2.

  Already called and try apple advises the steps. But the problem still occur.

  Already done restart of strength. Factory setting Reset also possible. But still the same problem.

  Only can be used for a minute. After that... The problem comes in again & again & again...

  APPLE.COM

  Can U help me

  Only products of Apple of love before updating the version 9.0.2

  iOS 9.0.2 happened some time. The last iOS is iOS 9.2. If you have not updated, updated. If you restored to the factory, it must have downloaded iOS 9.2. Also, if you restore to the factory and the problem is still there, then you must make an appointment at the Genius Bar to the nearest Apple store or Apple authorized service provider or call the Apple Support to have the device examined by Apple. There seems to be something wrong with the screen.

• 5610 all-in-one - black thick top of line down on the pages scanned using the scan feeder tray ONLY

  Using HP Officejet 5610 all-in-one I've had for years and maybe 6 months ago, I noticed that anything that is analyzed by the load plate (if you need to scan a bunch of pages without having to analyze each page individually between analyses what is tedious that need constant attention) has this thick black line goes up and down on the middle left of THE pages scanned. Honestly, it looks really bad like if there is something hidden in this terrible line through the process of moving the paper through the feeder, BUT the original is just fine without damage.

  If I scan just a page by placing the document on the scanner glass, and then NO matter whatsoever.

  100% reproducible every time.

  So I know that it has nothing to do with the glass (which is clean), but only when the scanned document must pass through.

  Checked the forums for similar problem and found no exact match.

  I imagine that an expert out there knows the answer to that high hand. IF you could speak up, I would appreciate it.

  I THOUGHT ABOUT IT!

  I read another post:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8500A-plus-vertical-black-lines-only-when/m-p/1391261/highlight/true#M30268

  who is mentioned on opening the ADF cover. Well I opened the whole Assembly, having absolutely NO idea how it all works, and I found a 1 "x 8.5" thick mirror (for lack of a better term) who had what looked like white paint on it to the place where the pages were probably getting the black line. I scratched, retested and the question was gonzo - that's all!

  Then my wife just told me that she thinks that she knew what the problem was all along. She had put on a page and it had not dried, and she tried to put it in the charger to make a copy. She just thought that we were going to replace the printer even when and if ever, let me know. During this time it was me mad for months. What are you laughing at me? This all-in-one works very well for years - replace without good reason, must learn a new product, get new cartridges, out the same old, same old, NO way. If it is not broke, do not replace it!

  Detective Conan.

• Image capture (10.9.5, Canon printers) makes the black scans

  I used a Canon MP210 all-in-one with my iMac8, 1 and I've updated to the Mavericks and it worked fine for awhile, but then last week I started having PDFs or TIFF scans that were either black (in general), or for most of black with a square image in the lower left corner. The preview scan looks perfect on screen. I thought that the scanner was dead and I needed ink anyway, so I bought a Canon MG2520. No help. I discovered that if you touch "Restore defaults" under "Correction of Image", you would get a real analysis. Unfortunately, the ink on this print is light and has need of adjustment of the threshold, and which is applied, it goes back to all black. I deleted the scanner in the systems preferences and manually loaded the ICA of Canon driver, nothing helps. The Canon scanner software gives me no picture at all. Image capture 6.3 has under file: take the photo (in gray) and close. Can someone help me to make this thing work in the way that he used?

  If you haven't already done so, try to reset the printing system.

  OS X Mavericks: reset the printing system also of Yosemite

• OfficeJet Pro 8630: Remove computers in the menu "scan to computer" on my OfficeJet 8630

  Hello

  I would like to know how to remove computers in the menu "scan to computer" on my OfficeJet 8630. Some of the computers on our network no longer exist, but they still appear in the menu display 8630 When you select the computer to send a scan to.

  Thank you

  Rex

  Hi Rex63,

  Unfortunately, I see no way to delete these old connections in the printer menu.

  However, it seems that power the printer off and on again removes network printers in the scan list if they are not connected to the network.

  Looks like you could work in an office environment where the printer is still on, a reset of the base could do.

  If this does not work, you can also try a "hard reset" in which the printer is turned off and unplugged for 60 seconds.

  Finally, an update of the firmware is out for the Pro JO 8630 11/05/2016. If your printer does not have the auto-update feature enabled, you can try to update the firmware. You will find here the firmware update instructions.

  I hope that one of these solutions help!

• installation of the HP scanning software

  Hello

  I have a Photosmart 5515 (a 5510 duplex I think!).  I have run windows 8.  Install the driver and I can use the printer as the printer - connected by USB cable.  I can even scan a document in WORD using ALT I P S.  But I can't get the system to install the HP scanning software.  Whenever I try to install using the HP download (file PS5510_1315.exe name), he extracted the file and then asking you to identify the printer.  He does not see the existing driver and it says to plug the printer into an available USB port.  Its already plugged in of course.  It will not allow me to go further.  I tried (I think that (all combinations including the removal of all the softerae of hp on the computer, remove the printer from the Control Panel, unplug the printer and restarting the conmputer to get a 'clean' install.))  All to nothing does not.  I tried every way.  I tried the such HPPSDr as recommended by HP.  When run, it recognizes the printer, talk to the printer, asks if I want to fix scanning and crosses two scans (the printer buzzes far happily) but then comes with the message window titled "HP TWAIN" "HP Photosmart 5510 series is not found."  This is after she has had discussions with the thing!  Within this program of doctor, you can ask to solve printing problems too.  When I take this road all is supposed to be good.

  What I am doing wrong - I know that IIT should be simple, but I can't.  Thanks in advance.  John

  Hello

  Try to run the HP printer below installation wizard by following the steps, don't forget to keep the USB connected before starting the tool:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&JumpID=ex_r4155/HHO/IPG/ccdoc/PIW/&softwareitem=MP-115766-2

  If it persists, I would also try a different USB cable, directly connected to your PC and not via a hub or extention, a USB 2.0 and not a USB 3.0 cable and not longer than 2 metres long.

  Shlomi