OfficeJet Pro 8630: Remove computers in the menu "scan to computer" on my OfficeJet 8630

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  ________________________________________________________
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  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

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  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• I have a Compaq W17q monitor. The menu for the monitor keeps appearing on the screen and I can't turn it off. Can someone help with this problem?

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• 5514 scan options display is no longer open in the menu of computer device.

  Recently computer shut down hard. Necessary for the use of recovery to get the computer running. When restoring printer worked fine, but the menu scan showed is no longer on the menu of the printer on the computer. Scan menu does show on printer, but it is very limited (for example, you cannot label a file, etc..) It's like scan option disappeared completely on the side of the computer to the printer. Uninstalled the printer and reinstalled him as using the CD for the printer. No change. Computer is HP Pavilion 5710 with Windows 7. The printer is 5514. Printer installation CD is 5510. No error message about the scanner. Wireless printing network. No USB.

  It would seem that something happened during recovery, but since impossible to access the scan function at all on the computer side, understand what is impossible.

  Seems to work, but it took much fussing around until he does. Thank you!

• HP Officejet Pro 8630: Envelopes single impression that all the black

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  Hi @jrandsk and welcome to the Forums of HP!

  I see that you are having problems printing envelope. I would like to help with that!

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend reinstalling the e-all-in-one-HP Officejet Pro 8630 Printer series full feature software and drivers.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• OfficeJet Pro 8630: Cannot define the quality of scan

  I can't find where to put the "quality" of the scans.  I checked the Panel for full control of the camera itself but also access it through a web browser.  I CAN find where to put the quality of the copies, but I don't want to copy the darker things right if they are going to scan correctly.

  Hello.

  Open the software HP Officejet Pro 8630 from your desktop or in the start menu > programs > HP > printer folder.

  Click on scan a Document or Photo and make sure that the show preview option is checked, then click on Scan.

  You will see the options available within the dialogue area scanning tht of brightness and contrast.

  Kind regards

  Shlomi