After effects CC Setup error. Help, please!

Hi, I tried to install Adobe after effects CC, I use windows 7 x 64, the facility receives 43% and then comes up with a "Installation error - Lean more» So I click on read more and that is what appears:

Exit code: 15

Please see specific errors below for troubleshooting. For example, the ERROR:

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 1 Error (s)

: Error Media DB: 12

-------------------------------------------------------------------------------------

I am using windows 7 64 bit

Run the cleanup tool and try again. Media DB error means that you have a package from another Adobe product on the system which is not compatible and you will have to start from scratch.

Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

Mylenium

Tags: After Effects

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