After repair startup repair to locked by default
First of all thanks to all those who are willing to help me!
HP Pavilion Elite m9400 desktop PC (M9400t)
Who IS under warranty I should add...
And had weeks of waiting to talk to someone about the current number of Ticket Service. (without any luck there...)
Finally, I did a factory restore...
After restoring to factory settings when I click on finish and the pc restarts, he went to
«Startup Repair checks your system for problems...»
If problems are found, Startup Repair will fix automatically. Your
computer may restart several times during this process.
No changes will happen to your personal files or information. This could
take a few minutes.
Attempt to repair...
Repair the disk errors. It could take more than an hour to finish. »
This works since 06:00 this morning... So, 12 1/2 hours. You can not hit Cancel or 'x '.
It is said
"Startup Repair".
Repair the current operation cannot be cancelled.
What should I do?
I don't want to use the power button to turn off unless I know its ok?
I'm waiting FRO a ticket service for weeks. I get the SAME answer over and over again... It's...
Pasted from the email:
After reviewing the question, I understand that you have not received response from the support of advanced technology.
I appreciate that you have passed your question once again to us and gave me the opportunity to help you in this regard.
Please accept my apologies for the difficulties that you are experiencing with your technical questions. I assure you that your situation is not indicative of the quality of service HP is able to provide. I appreciate sincerely taking the time to share your experience with us. Your comments are very important to us and will help to make improvements.
(My name...), I regret to inform you that, due to a few techniques, cling to our advanced support group not able to you contact. Therefore, I'm climbing the case once again and you will certainly receive a response as soon as possible.
If you have additional questions, feel free to let me know. I'll try to do my best to help you.
We always try to ensure that the problems encountered by customers are always taken care with the utmost importance. Be a valued client of HP, we appreciate your prestigious association with us.
For more information on keep your HP and Compaq products up and running, please visit our Web site
to:
http://www.HP.com/go/TotalCare
Sincerely,
****
HP Total Care
I got this exact answer even FOUR DAYS in a row. GRRRRRRRRRRRRRRRRRRR
In a previous e-mail, I was told...
That's why I'm escalating this matter to our advanced support group (upper level)
that will come back to you will be the next possible actions in the next two to
three days.
It was there for weeks.
I can't get that degenerate anywhere. I tell myself that it's under warranty with HP support!
So I turn on this Forum I saw a lot of things in the past from here that worked for me or the other pc that I was working at the time.
So my fingers are crossed and just hoping that someone will know what to do.
THANKS A MILLION IN ADVANCE!
(and yes I know I'm shouting!)
I'm waiting for a response before turning off or anything like that.
Reminder, tell them that you talked with someone yesterday and had been promised a reminder. Tell them you need the fixed unit and you think it's a bad hard drive. Don't forget to stay nice and professional on the phone, it goes a long way.
Tags: HP Desktops
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Step 1: Start the computer and use the Recovery Console to check for errors
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See windows SFC file protection could not run a scan of protected system filesStep 3: Check if you can start the computer in safe mode
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b. connection to the administrator user account and check if the problem persists.Visit our Microsoft answers feedback Forum and let us know what you think.
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iPad high reading after repair
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ldale7 wrote:
.. What are your thoughts?
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I suggest that you try to send back the iPad for a refund, unless she has been described to you as being faulty (instead of having only the apparent defects) when you bought it.
However, as you have since the work on the iPad by a third party, the seller may seek to claim that the defect was caused by that.
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I am a customer of toshiba in the long term and for the first time that I need to complain about something.
I bought a toshiba Qosmio X 70-A-10n to 10.11.2014 in Serbia
I asked to insert an ssd and install windows on it, I got it on the hard drive.
Not a problem, I know do that staff.After less than a week its display starts showing the wrong colors, I tried to register on your website, it says that it is already international.
After that I discovered on your official site for guarantees that its security began September 27, 2013.
More than a year before I bought it.And I brought to the official service, where thay couldn't answer all my questions.
But they have changed the screen, in term of 4 weeks and f * ed up a bunch of other things. Formatted a hard drive with a recovery of files, screched on a lot of places, and beside the touchpad when I put my hand while typeing it says tip tap, tup, or other noises iritating.
Hi Aleks
I guess that the laptop was repaired by service provider authorized in your country.
Is that each cell will be set to before the repaired unit factory settings would be sent to the client. This was also the case even with my laptop.
The ASP will always install the pre-configured Toshiba system in order to check the functionality.
That's why he of STILL and highly recommended to back up data and personal files before you send the unit for fixing.With regard to the question of the touchpad:
I'm not quite sure about that m noise but I imagine that this is linked to the touchpad setting that is located in Control Panel-> mouse-> last tab (here click on the button of setting or properties) -
HP Envy 17-j141na: recovering a system after 'repair '.
I recently had a hardware failure on my laptop and my backup data and sent it for repair
The only repair option that was given to me is to erase completely and factory to restore the operating system. In fact, what did the repair people has been remove my drive and replace it with a new vacuum waiting to be set up with Windows 8.
Of course, I want to go back to the situation where I have a viable version of my laptop and apparently the only option I have to do is to re - install all software! (I think that 'like', which could take days, I'll have to contact all by software publishers to bring them to re-license a lot of £1000 of software I have on there it will break and I'll have to do it again!)
So I turned off the screen install Windows 8 and completely (and I mean completely) the laptop brick. When it turns on it flashes the caps lock and will not work even BIOS recovery, ignores F10, F2 etc.
I contact support, and they are absolutely insistent, that I'm going to need all reinstall. So I was wondering if anyone knows what is happening.
The system is built around UEFI?
The system has been improved in the UEFI?
I'll be able to go in the installation process of Windows 8, upgrading to 10 and then switch to my old drive?
I will be able to configure the system as Windows 8 and then put in place so that I can dual boot from my old drive?
If I put all this from scratch what steps should I take to avoid this recurring situation.
I am also concerned by what happened to my old drive that came with the laptop. HP support assure me that they treat all the personal in compliance data consider but not have given me any indication whether if the drive that was removed has been removed safely (wipes x 35 times) and reformatted or destroyed. So if it's wrong, yet once I need to find how to partition the data on the laptop, so I can send it without composed of my personal data.
So, am a feeling that I have a laptop that I can not put the data of a personal nature, I can't use it for this purpose, I bought it to left (i.e. to install my software companies and lead by the activities of work at home) and now is just a really expensive browser?
Appreciated by any reflection on a way forward.
Hello @elcockh,
Welcome to the HP Forums!
I read your message and understand that your HP Envy 17-j141na does not work correctly. I have studied the issue and have developed a possible resolution. First of all, please perform a reset. Once this is done, please follow the steps described in this document:
Computers laptops HP - computer won't start (Windows 8)
The system is built around UEFI?
The system has been improved in the UEFI?
The system has UEFI functionality in the BIOS, allowing it to have secure boot and other features.
I'll be able to go in the installation process of Windows 8, upgrading to 10 and then switch to my old drive?
I will be able to configure the system as Windows 8 and then put in place so that I can dual boot from my old drive?
If I put all this from scratch what steps should I take to avoid this recurring situation.
If you succeed in installing windows 8, and then upgrade to windows 10; then want to install your old drive and it is still in working condition, you can trade. I suggest you perform a clean Windows 10 installation. If you are able to install the old drive in accordance with the specifications of the maintenance and service guide and know how to set up a dual boot and the old drive is in working order, then you can dualboot. The best things to do to avoid that the faulty laptop is to reduce heat and make sure it is updated and perform regular maintenance.
Tips to use, carry and protect your laptop from HP
HP Notebook PC - cleanup your PC laptop
HP computers - tune (Windows 8) slow system performance
HP computers - create a recovery Image on disc or save a recovery Image on a USB Flash drive
If the document does not have you helped to solve the problem, try to restore the BIOS.
Thanks, I look forward to your response with the result.
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