After updated to 9.3.3 cannot access purchased music

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  On one of the devices, try to reboot (to give a fresh start to iOS).  Data are not affected.

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  Hi there BeckyBoo129,

  Looks like you are not able to access any music either because the music app seems to be stuck. I would start by stop smoking parameters, as well as the music app:

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  iOS: switch off and on (restart) and reset

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  Of: using the new application of music

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  Hello jinthereddevil,

  If I understand correctly, you can not go beyond the initial start-up of advertising screen Apple music. If there is not a link that says go to My Music under the pink button to join Apple music I would start by exit music:

  Force an app to close the iOS

  1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
  2. slide to the left to find the application you want to close.
  3. push upward on the overview of the application to close.

  When you have done that reboot the device and test again the question:

  iOS: switch off and on (restart) and reset

  That should refresh the application and you allowed to continue. If this isn't the case, you can also disable the Apple's music in your settings:

  Go to settings > music...

  • Show Apple music: Apple music members can show or hide the music content from Apple. To hide for you and new buttons, turn off show Apple music.

  From: settings music

  Thank you for using communities of Apple Support.

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  1. how to record data, if necessary,

  2. put it back to factory settings.

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

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  Download/save the file Knoppix Live CD ISO above.

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  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  http://eSupport.Sony.com/

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when you are in service again.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
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  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

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  searcy44,

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  What do I need to reinstall WMP - if so - where can I download it.
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  After I pressed 'Start' - 'all programs' - I can bring up 'Windows Media Player '.
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  Hello

  1. don't you make changes on the computer before the show?

  2. you receive an error message on the computer?

  Method 1:
  Run the troubleshooter in Windows Media Player and check.
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  Method 2:
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  To resolve this problem, delete the Windows Media Player database. To do this, follow these steps:

  a. exit Windows Media Player.
  b. Click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player and then click OK.
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  d. restart Windows Media Player.

  Note Windows Media Player automatically rebuilds the database.

  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

  a. exit Windows Media Player.
  b. Click Start, click Run, type % LOCALAPPDATA%\Microsoft and then click OK.
  c. Select the Media Player folder, and then click on Delete on the file menu.
  d. restart Windows Media Player.
  Check out the link:
  You cannot view, add, or delete items in the library of Windows Media Player 11
  http://support.Microsoft.com/kb/925718
  Note: Can be used with Windows 7

  Reference link:

  Add items to the Windows Media Player library:

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  Hello

  Microsoft gives sometimes you updates for the 3rd party hardware: graphics, network cards, etc.

  You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.

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  You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:

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  "How to hide or show an update of Windows Vista"

  http://www.Vistax64.com/tutorials/72491-Windows-Update.html

  "How to hide or restore the updates of Windows hidden in Windows 7 and Windows 8"

  http://www.SevenForums.com/tutorials/24376-Windows-Update-hide-restore-hidden-updates.html

  _____________________________________________

  Here's how to chanage update settings, if you think it is necessary to:

  "Understanding Windows Update and Extras in Windows Vista and Windows 7.

  http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/

  Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;

  Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

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  See you soon.