BlackBerry Smartphones BB Apps error 603 and unstable 9900 phone with 32 GB uSD card

I just got a new BB 9900 phone with 32 GB uSD card.  Since Saturday, I get a lot of error 603 (KB23951) and the phone also frozen with several applications apps.

I generated an event log file.  How can I send this file to the technology of BB?

Hello and welcome to the community!

There is no direct communication channel for you to receive the support of the RIM. Instead, you must work with your carrier because they are responsible for all frontline support to their customers, and only they can case degenerate RIM that they cannot solve. Therefore, the answer to your question is to first speak to your carrier for official support, and if they need climbing to the RIM, they may or may not request the file.

Good luck!

Tags: BlackBerry Smartphones

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