All of a sudden not printing documents

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• Printer all of a sudden not printing Laserjet MFP M175nw

  Hello

  My printer was previously fine, suddenly stopped printing yesterday.  It allows to print pages of test etc, but my computer is not able to communicate with the printer.

  I tried to use HP help desk services to find the problem, but they are unable to locate the device, even if it is connected.  I tried to uninstall and reinstall it also does not solve the problem.  I connected with a USB, but still I can not print.  I also tried to go to the menu on the printer wireless and challenging WPS put up while pressing the WPS button on my router, but again without success.

  I printed a wireless network Test report and it says Network name (SSID) Found - in case of failure.  However, the correct network name (SSID) appears correctly in the Configuration Summary further to the bottom of the report.

  Can someone help, I'm completely puzzled and frustrated.

  Thank you

  Carmel

  Hi @Carmelden ,

  I see that you are having problems with the printer is recognized by a USB connection. I'd love to help you.

  Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable should not be more then 6 feet. Try a different USB port on the computer. Try another USB cable.

  If you use Windows, try the following steps to see if it will be useful. Do not take into account the title.

  "Device setup has not completed" or the "Unknown device" Message appears in Windows during Installation of USB.

  For two Solution: Software Troubleshootingif the printer will not be updated, then right click and uninstall the printer, you can also have one for mass storage device, uninstall it too. Then disconnect and reconnect the USB cable to see if it will install the driver successfully.

  You will have to perhaps completely uninstall and reinstall the printer software, once the entries are removed from the printer in the Device Manager. Follow the rest of the document to disable startup programs to eliminate interference.

  Test the printer.

  What operating system do you use?

  How to find the Windows Edition and the Version on your computer.

  Mac OS X: how to find which Mac OS X Version is on my computer?

  If you need help, let me know.

  Have a great day!
  Thank you.

• all of a sudden not printed when they are asked to

  I checked the connections. Printer produces sounds when I try to print from the computer, but does not print. The elements will continue to accumulate in the queue (which I just discovered how to cancel). Is there a place I should go in my computer?

  I checked the connections. Printer produces sounds when I try to print from the computer, but does not print. The elements will continue to accumulate in the queue (which I just discovered how to cancel). Is there a place I should go in my computer?

  Katherine, this could work, it did for me. But whatever it is, it won't hurt to try.

  First, shut down your computer. Then unplug the wire from the back of your printer that goes to your computer. Wait 20 seconds, reconnect the wire to your printer and then restart your computer. Cross your fingers and try your printer.

  If this doesn't resolve the problem, try to uninstall and then reinstall the printer software.

  If all goes well, one of these remedies will solve your printer problem.

• HP C4280 all-in-One will not print photos on any HP photo paper

  HP C4280 all-in-One will not print color or B & W photos on photo paper.  Color and B & W photos on plain paper prints.  It is used to print normally on all documents.  No change, I am aware of cause this malfunction.  Any suggestions?

  Open your printers folder and right-click on the printer and review the printing preferences. Set the media media photo here and in the application you are printing from. When you say that it will not be printed on photographic support what do you mean... the page is white? the quality is bad?

• I tried to buy my book - DEFAULT TEXT - your book seems to have default text that has not been modified. Printed books will not include this text. This means all my text will not print?

  Using OSX El captain on a desktop iMac. iPhoto 9.6.1

  I tried to buy my book - this box appears - TEXT by DEFAULT - your book seems to have default text that has not been modified. Printed books will not include this text. Does this mean that all my text will not print?

  I've been twice now and change the text of Bradley Hand to the Blackboard to Helvetica Neue - which seemed to be the default. Message remains displayed. I don't know what else to do. This is my third book over the years, but the first with this problem. Can someone advise please?

  Thank you Davina

  It is not a problem of fonts. It is the problem of the sample text entered by the models.

  The error message means that there is a text field in your book which is still on show at the text included by the model, and you will need to replace this text with your text. This textfield might be hidden behind a picture.

  If you create a preview of the book, such default text is omitted. Have you compared the preview of what you see in iPhoto? Text that shows in iPhoto, but not in the preview will be such default text.

  For example, the section 'Topic of this book' on the flap back in some themes is a default text that should be replaced by your own legend:

  

• I need help to connect my macbook pro to my TV high definition. I just installed the latest update for el capitan, and now all of a sudden not work there.  I use a hdmi cable that has worked for me before.  Any suggestions?

  I need help to connect my macbook pro to my TV high definition. I just installed the latest update for el capitan, and now all of a sudden not work there.  I use a hdmi cable that has worked for me before.  Any suggestions?

  OS X El Capitan: use your TV as a monitor

• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.

• My HP Photosmart C5180 all-in-one will not print text correctly in black, color print very well.

  My HP Photosmart C5180 all-in-One does not print black without be eliminated text or streaks in the text. Will print fine text color.

  Have tried all the "patches" you list and much more. The printer prints fine on my old PC Windows XP and worked fine on my

  new PC using Windows 7 until recently.

  Please don't tell me to... Reinstall, download the new driver, install the new cartridge, clean align the print heads, different paper or go to 'solutions '... Etc... Etc.  I HAVE ALREADY BEEN THERE AND DONE THAT!

  Everything you "patches" end with 'the unit of service... " WHAT IN THE WORLD WHAT THAT MEANS!

  This has been a nice printer for more than 5 years, but is somewhat glitch spoil me when using the BLACK INK?

  Gordon,

  Thanks for the reply, expecting not one, but what you say is all that we need to buy another printer if we did all the "fixes", etc... etc. you know that take a printer to a repair shop will cost more

  then buy a new one.

  It was stupid of saying me to check on the warraty of HP page when I already told you that the unit is 5 years old.

  But don't thank you for the reply... even if it was a joke!

• HP 1315xi all in one will not print.

  Recently had to wipe my hard drive and reinstall everything.  I use Windows 7 (64-bit), and my all-in-one does not print anything from the computer.

  I downloaded the latest driver for the 1315 all in one series (AIO_CDB_NonNet_Full_Win_WW_130_141.exe) from the Web site.  After that several unsuccessful attempts installation, following the troubleshooting guide, I was finally able to have it installed, but it still does not print.  It will scan and copy, but not reading as a printer.

  Help, please.

  Hello althor1170

  It seems to be a problem with the computer and the printer communicate with each other. Have you tried another USB cable or port? Have you tried setting the printer wireless or network? If he works on the network, then the problem is with the USB cable or port. You are using a USB hub?

• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

  How can I fix this so I can print the necessary documents?

  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

• My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.

  My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.  I tried aligning the printheads and clean the print heads, but still does not work.  Help!

  Thank you.  It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head?  I will contact HP support.  Thanks again for your help.

• Epson20 printer will not print documents

  Since the update of IE 10 My epson20 printer will not print documents but will post the pictures. What can I do to solve this problem.

  Concerning

  Margaret

  HI Margaret,.

  Thanks for posting the question on the Microsoft Community Forums.

  From the description, I understand that you are facing a problem with printing.

  To help you better, I would be grateful if you could answer the following questions.

  (1) you are trying to print from the Internet Explorer browser?

  (2) what is the format of the document file you want to print?

  (3) you try to print the text on the Web page?

  (4) you are able to print documents such as Microsoft Word, Excel etc.?

  Follow the steps and the check

  Method 1:

  Impossible to print or view, preview printing a Web page in Internet Explorer:

   

  http://support.Microsoft.com/kb/973479

   

  Method 2:

   

  Solve printer problems

   

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  This information should help you. If you need help on printing problems, please let us know we will be happy to help you.

• Photosmart c309a will not print documents or test pages

  I have uninstall and reinstall Full Version software, twice and I still can not print documents or test pages. I use the Photosmart C309a. Can you help me

  Georgebob

  Last updated, at 01:10, estimated the printer works now. I installed the new print head, and as a first step, I have no positive results. Then I tried the printer alignment... that did the trick. The printer works now.

  Now, I wonder if it was the culprit with the old print head (alignment) maybe it's always good. I'll hold on, events, if necessary. Thanks for your help and mucho laurels.

  

  Georgebob

• C4580 all-in-one does not print the page Web of the internet explore 9 64-bit

  C4580 all-in-one does not print the page Web of the internet explore 9 64-bit

  Message: Script error...

  OK if you use IE9 32-bit

  Latest version of the driver from HPupdate

  Same problem on 2 different PC - running Win7 Home premium, another the proff of Win7, both 64-bit

  Hello borisgit,

  As you have noticed one solution is to run IE9 in 32-bit mode. You can also try running the 64-bit version of IE9 as administrator to work around this problem.

  Script error when you try to print from Internet Explorer 9

• All-in-one printer will not print documents.

  I tried to print documents from my printer on a computer with XP operating system and transplanted paper and went out in white. I put the printer on my other computer with a 8.1 operating system and get the same results. I ran the printing and scanning doctor and checked the difficulty of printing. He tells me everything retrieves and prints a test page is not due to a lack of ink, I thought that could be the cause as my ink is low. Individual items on difficulty printing do not run through one at a time, they appeared all at once, and the bar for what is printing is full until the printer starts to feed paper.

  He would make copies either, so I change the ink cartridges and now it prints. I still don't understand why it would print a test page with ink, but not anything else.