ALL the icons have disappeared in the printers and Faxes folder

A network all Windows XP Pro with a server and 5 workstations were ALL icons in the printers and faxes on ALL machines records disappear.  Add a printer does not work, however, they can still print. for local printers and network.  GO FIGURE.  All the computers are on the SP3.

Tried everything short of reinstalling XP on the server... running anti-virus and anti-malware scans, registry fixers running, restart the print spooler, all XP updates, etc.

Unless someone comes up with something else that I have not tried before reinstalling XP on the server from scratch, this is my next step.

Thank you
Don
E-mail address is removed from the privacy *.

He is missing, damaged or the wrong version or other files which depends on the printui.dll is missing or damaged, or incompatible.  You can do a sfc/scannow, it should correct the problem if it's one of the files, click here to learn more about the System File Checker: http://support.microsoft.com/kb/310747

If sfc/scannow does not solve things not try this:

Is the file in the System32 folder, but Windows File Protection may not allow to replace, try this:

1 - a copy of printui.dll should be found in the \WINDOWS\ServicePackFiles\i386 folder.

2. rename the one in \WINDOWS\system32\dllcache printui.dll.old and then copy the folder \WINDOWS\ServicePackFiles\i386 for the dllcache folder.

3 remove the printui.dll file in the \WINDOWS\system32, PAM will be replaced by the one that you have most recently in the dllcache folder.

John

Tags: Windows

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