Amplifier of Alienware graphics has never been connected. This key does not work.

Hello.

My new graphic Alienware amplifier gives the following error message when I press the FN + F1 key: 'graphic Alienware amplifier has never connected. This key is not functional. »

The GA * is * connected and * is * works very well with a keyboard and an external USB mouse plugged into it.

Two things to note:

(1) Alienware alienhead logo on the front of the General Assembly do not normally lights unless the GA is connected * after * the computer starts. It feeds again the mouse and keyboard and the fan still works be it.

(2) I do * not * have a graphics card plugged into the slot of the AG.

So I'm wondering if #2 is what causes the error and also do not have the head lights as well? This worries me a bit because it may be up to a month before I get a card to try inside the AG. I bought the new GA here from Dell.

Any thoughts or help would be very appreciated. I sent support and was told just to call support - so thought I would try the community/forums here first. Thank you.

-Jeff

It is more likely #2. Reason is that even if you have connected the GA, the computer only detects it as GA without graphics in there. Such, the computer recognizes it only as a connected via PCI - E USB hub.

I did not FN + F1 when I got my GA (do not have a desktop GPU then), but I remember acting like a variety USB hub. I think that the fan still works (as you noted), but the logo lights because Command Center detects as the GA (sorry if I'm redundant). You can disconnect the internal fan because it is only cooling inside and the PSU, which should be very well without the fan.

Tags: Dell Products

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