Application cannot recognize the hardware acceleration, but it certainly is turned

Hello

I'm a newbie on this forum, but I have looked around before posting my problem and could not find any solution. Maybe there is someone who can give me a hint.

Here's my problem: I have two users on my desktop pc Windows 7, two users play Farmville 2. Until the update of last week everything worked well. But now Farmville displays a message saying that hardware acceleration is turned off and the mode full screen option is not available. This applies to user 1 on firefox and chrome and user 2 on chrome only. In other words: User 2 can play in full screen mode with firefox but not with chrome.

I checked everything that mentioned on the Flash Player help page games, video or audio does not work. Windows. (The Flash Player Information bos said that my OS is Windows 7 (32 bit), although I certainly have a 64 bit OS). I removed the Flash player and re-installed and activated the hardware acceleration, which is needed to play Farmville 2 in full screen mode.

Thanks for any help

Werner

We actually install a Player Flash 32 and 64 bits in parallel on your machine, but one that is used depends on the number of bits in the browser host process.  Firefox is a 32-bit browser, so you're going to get Flash Player 32-bit.  I don't really know why the Flash Player entry in Control Panel includes (32-bit) in the name.  It was probably logical at the time, but that's another question entirely.  Google Chrome is a different beast and the latest versions of Chrome on Windows are 64-bit, and they include the Flash Player 64 - bit corresponding PPAPI.

In any case, I think here is if you have enabled hardware acceleration, but if hardware acceleration is not available, we probably have to index your GPU drivers because they are unstable.  The fact that happens in Chrome and Firefox in favor of the theory.  Update to the latest graphics drivers available, generally will do.

I * am * a little perplexed about why he works for a firefox user and not the other.  Firefox * fact * have a way of browser globally disable hardware acceleration.  I wonder if the affected user has this option enabled.  It's under Advanced > General > use hardware acceleration when available.  I'd be curious to know if it happens again with a fresh Firefox profile: use the Profile Manager to create and delete profiles Firefox | Firefox help

Tags: Flash Player

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