Ask sudden blackBerry smartphones to validate the password to the e-mail address...

Have been using "BOLD" for 1 year +, received this request (strange)... However under "Email accounts" cannot access the e-mail settings because it will not recognize the user name and password!  When to put in e-mail (user name) settings (which continue to work on laptop) receive the following text: ""the information provided is incorrect. " Retype your user name and password. Your username and password are case sensitive."

Am at a complete loss and cannot be resolved (which I need to do within 36 hours because am going abroad and need my BB to work!  Any help would be greatly appreciated...

The solution of sdgardne to try the Vodafone BIS site is a good thing.  If, for any reason, you are not willing or unable to connect on this site, I had very successful edition details email on my phone by typing www.blackberry.com/integrate in the browser on my phone.

Just another option for you to consider.

Tags: BlackBerry Smartphones

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