Assistance using Windows using Linksys WRT54G wireless remote

Please someone help me. I have Qwest DSL service, ActionTec Gt701R and Linksys WRT54G - Version 6.

If I connect directly to the Modem, send a request for Assistance from a distance, the Expert can connect to me without any problems. Here is the IP ticket RA information-

RCTICKET = "65538,1,71.215.174.28:38861;192.168.0.2:3389; trippc:3389, *.

When I'm connected wireless using the WRT54G, send a request for Assistance from a distance, the Expert cannot connect to me with an error that the DNS cannot resolve the host name. I assigned a static IP address to my laptop and the Port 3389 to sent to this IP address, according to the Linksys support. She is the information the RA ticket IP for failure.

RCTICKET = "65538,1,192.168.0.4:1293;10.10.10.50:3389; trippc:3389, *.

The IP address in this post are internal addresses, the Expert cannot find them on the Internet.

Anyone have this working? If you have, please send the instructions step by step that followed you.

Thanks in advance for your help.

Problem solved on the Forum of Qwest. The modem must be changed to use "a transparent bridging. The the WRT54G must be changed from automatic DHCP to PPPoE.

Public static IP and Port Forwarding have nothing to do with this issue.

Thanks for your help.

Tags: Linksys Routers

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