Backup failure of blackBerry Smartphones to keep a copy of the history of BB Messenger (PIN)

Similar Questions

• BlackBerry Smartphones Sim unconfigured 2 & cannot get the Bbm by Instant Messenger

  Because my phone got ran, I am currently using a Blackberry Curve 9320 in which I bought from a friend. I went to the Virgin Mobile.ca and activated my sim card and phone online, and then when I thought that he said, that it has been saved successfully, it says SIM NOT CONFIGURE 2

  I'm having the worst luck and am so lost without phone. I don't know what that means, but I Googled it and got many different answers. If someone who has experienced this before can let me know what they think, that would be greatly appreciated.

  Also when I go to the instant messaging, aol e-mail POP, but not Bbm. What I download BBM as soon as I get on the phone? I thought BBM was already on BlackBerry... ugh Confused and Sad without a phone.

  T

  Hello

  If you receive this error message then the SIM card is not connected, or there is a fault with it. If customer services say they have linked the number but you are still having problems, then it is likely that a replacement SIM card will fix this for you. It could also be due to the phone being locked to the carrier of your friend.

  Now BBM maybe missing a few reasons:
  (1) it is hidden
  (2) it has been uninstalled
  (3) if it's a business device, he could have been disabled.

• BlackBerry Smartphones have sent emails, copied to the phone

  When I send an email from my office or my BB anywhere get copies to send it to my BB.  I have the hide sent messages option 'on' and 'off' sending receiving any idea how to make this stop?

  Is your gmail account? Yes? Here is the solution:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

• Setting Outlook 2002 blackBerry Smartphones to send a copy of the emails

  I'm new to Blackberry and I am trying to configure my outlook 2002 to send e-mail messages received on my blackberry curve 8900.

  I have read the instriction documentation and he mentions using the software provided in the framework but superior deak the pc should be always on.

  This isn't a problem, but I can't find the option in the software to configure it

  Can anyone help

  Thank you

  Andrew

  Thanks for the solution

  I logged on my ISP's webmail settings and set up a forwarding service automatice

  Thanks again

  Andrew

• Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

  My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

  I have airtel connection wi - fi and router DIgisol instead of my house...

  Hello

  Read these articles and see if they apply.

  Thank you

  Bifocals

  KB03892 Differences in browsers on the BlackBerry smartphone

  Includes a video describing the different browsers and contains the following links to correct this information, see:

  • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
  • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.

• keep a copy of the mail on the server

  I made to transfer emails to outlook express 2007 and keep a copy of the mail on the server and checked "delete server after deleting in"deleted items".»  However, after a few days, System substitute my request and delete all of my emails to the server.  Help, please.

  Unless the messages already existing on your computer, your only recourse is to contact some e-mail service customer support people you use and ask if they can and recovery messages.

  Tom Ferguson

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• Backup of z10 blackBerry Smartphones

  Hey guys,.

  I hope you can help with this. I had a new z10 and cracked the screen within a week of my fist and unusable, but I can always connect it to the computer. is there a way to restore my blackberry 9810 torch and information that my z10 is preserved as textmessages and notifications?

  Hello jerry101927,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  The BlackBerry 10 backup cannot be restored on BlackBerry 7 devices.

  Let me know if you have any other questions.

  See you soon.

• Outlook calendar info old blackBerry Smartphones when keeping synch w/9700 "BOLD"

  Hi RIM Forum!

  I recently upgraded to OS6, have the latest Desktop Manager and under Microsoft Outlook 2007 on Windows XP.  Each tme I synch, over calendar information 3 weeks which are NOT anticipated is wiped out.  This is not acceptable because I need to access my calendar to revisit occurrences as far, far back as possible, i.e. Since the beginning of the 2000s.

  I have enough storage on hard drive of my PC, so how can I make sure that my Outlook never deletes calendar events that do not specify want to restore deleted and the second, as far as possible to all my old calendar events?

  Finally, the limitations of memory my 9700 so I know how to get back I should keep my calendar on the RIM device and information?

  Thank you!

  Ben

  Hello

  I don't take as my fault or does issue so no worries there.

  I'm not an employee of the RIM, I am a user like you.

  The deletion is not fair on Outlook, which two days to feature too. The design intent (I think) is there isn't that one calendar and the PC and the Blackberry have each an exact copy.  Make sense?

  You can restore your archived Outlook calendar items to find appointments lost, or at least most?

  Thank you

  Bifocals

• BlackBerry Smartphones Blackbold does not start after the progress bar screen. any help

  I have a problem with my blackberry bold 9700. When I reboot, the next screen that comes after the progress bar screen is my network name of phone, and nothing happens. I get a screen of "vodafone" with their logo.  nothing happens after and I am not able to access blackberry. What's wrong. any help on how to run again

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• BlackBerry Smartphones phone won't boot to the top

  I downloaded a few applications to Blackberry World on my night of phone. One was booster. When I tried to open it I got an error message saying something about Java, and after failed attempts to open it, I deleted it. The other was AP Reader. I just tried to open it for the first time this morning. When I clicked on it, the phone started to reboot. He took an unusually long time to restart, then I put down and came back some time later. When I picked up, he seemed to be in the off position. I tried to turn it back on but nothing happened. So I took the battery out and put back. The fire came, stayed on a minute or two, but instead of booting, the phone is off again. I tried to remove the SIM card as well as the battery and then replace both, but he got the same results. I can't even reset the phone to default settings because I can't seem to start. Help! What can I do?

  Sometimes you gotta try some variations... If you have tried only twice, you did not probably not enough variations. I remember a device where I had to wait for the touchscreen to become active, hold down the ESCAPE key for about 50% of the loading bar, release, then press and hold again close to 80% to 90%. A strange sequence, but it worked for me.

  If you don't want to keep trying, your only recourse will be more drastic... I hope you have a good backup, as it is unlikely that you will be able to get one now.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  Good luck and let us know!

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Device of blackBerry Smartphones, sending text messages invisible to the unknown mobile number

  Hi, just bought a unlocked 9360, having a strange, new problem in Blackberry, so be, permissions or something, but the device sends texts to a number of mobile which is not in my repertoire, recent calls or texts. My allocation of text on O2 came down, I changed to a Giffgaff sim and who goes down also.

  I know that the phone number as Giffgaff sent me a list of numbers, the texts were out to and they are all the same one.

  Sorry to be a beginner, if it's as simple as the app permissions.

  Amanda

  Let's be clear. There are SMS messages are automatically sent from the device and you're not sending them? If this is the case, then now, follow these steps:

  Turn off the mobile network radio. Perform a full backup. Do a security wipe. When you do the wipe of security, check the box to delete applications.

  See http://www.blackberry.com/btsc/KB14058 about security wipe.

  After clearing security, do a selective restore of just your personal data. Do not restore settings or application data. But, if you can start from scratch and go do a restore, do.

  Go ahead: set a device password and lock your device when you have eyes on her. Don't lend your device. Don't let anyone use it. There is a setting in the options to require the device password in order to install an application. I recommend that you enable that. Finally, be careful what apps install.

  My best guess is that there is a malicious application on the device. Maybe it was when you bought it, maybe someone put there after you acquired it, or perhaps you have inadvertently installed. Cannot be sure. But obviously this is not something you want, at the very least, and you don't know what it is to delete.   This is my reason for the security wipe.

• BlackBerry Smartphones 10 problems and issues for the 8220

  Hiya,

  I got to a point where I'm a little more frustrated on my new phone that actually enjoy it, my previous phone was a XDA Orbit running on WM5, as such, I guess I've come to expect much more than phone that's good for me...

  I just got an upgrade of the O2, and since the "BOLD" was not in stock, I was sent this one.

  Anyway, here goes:

  1 SMS Message-files: is there a way I can create folders for my messages? Say, for example: "SAVED-Bob", "SAVED-Steve", etc.? At the moment I don't have a main folder of the SMS display everything and really, I don't want to save the messages in the folder "Saved messages" under "Applications".

  2 deleting multiple messages: according to the help by pressing alt while rolling on the messages of selects messages that I want to, then pressing the menu key, I would need to select 'delete selected messages '. Well, this doesn't seem to work. If I press the alt key everything I have will achieve is the trackball goes to the top or the bottom of the messages. Could someone point me in the right direction?

  3 emails sent: why are there no 'sent' folder? I expect that, with a blackberry (which is supposed to be an office-e-mail-phone), I have a kind of box to send and sent?

  memory card 4: How can I use it? The only reasonable explanation I got the phone I got a memory card has been when I took a picture and he told me that they would be stored on the MicroSD card. But how can I as a user accessing it? How can I create folders there? How can I save items such as notes out there? And if I set up a folder on the memory card with a number of word documents, PDF files and text notes, how do I access them?

  5. Security: how lock folders such as messages or send an email (let's say for the sake of the argument I want to use the same password for each of them) so that whenever I want to access my SMS messages, I need to enter a code?

  6 editing: how can I change an image after I took it to a smaller size? I used TwitterBerry to upload a picture, I just took my twitter account, but it's just sitting there, download the image (which was a 1600 x 1200 image) for about 10 minutes (with connected WiFi) and did nothing.

  7 overview of the message: I don't want to see the message on my phone! There is no way I can just display the "New Message" icon with the sender, but not preview of the message on the screen when the phone is closed?

  8 Trackball problems: the trackball does not seem to be sitting at 100% in the middle of the cavity, instead of this he is squinted slightly to the right. It is not a huge problem, but if I see a white light shining through on the left, not the right I don't really think that it is a "function". It works and everything, but it does not appear correctly / right

  9 hinge a little wobbly? The hinge has a little movement when closed (not opening), is a movement of 2mm normal?

  10 backup complete phone: can I perform a full backup of my 8220 using any piece of software (the software that comes with it has not yet touched) completely back up my phone and contacts for a simple import into another Blackberry should I need to come back to this one for ad #8 #9?

  Thank you all so much for your time and your help on this, I would really appreciate the phone, but for now I can't and I have already spent so much time import my contacts correctly I don't really want to consider changing phones...

  Alex

  Hi and welcome to the forums!

  (1) Sms messages. You can go to the queue, options, General, options scroll down

  SMS AND email inboxes: Select distinct. You will have a record for you SMS messages.

  There is not a way to save the user, I know.

  (2) for 'gang' remove hold down SHIFT and defiler scroll messages, and then press DELETE.

  You can also scroll to the date line, select menu deletes before. This will remove all messages before

  on the date indicated.

  (3) Please indicate if you are setting up that BES (server) or BIS (telephone).

  (4) memory card. The media files that you can put on the media card will save the memory of your device. Most

  the device memory smooth your BB will run. The easiest way to manage files and data on the media

  card is to use the USB cable to access the PC and BB. Open windows 'MY Computer', will come the media card

  like a flash drive. You can then load the files in the directories right through the 'drag and drop '.  If you have a software for device OS 4.5 you have docs to go. This contains word and excel and powerpoint. For a good answer on how to use it, check out this link to read the Post of JERRYD:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=22720#M22720

  (5) you cannot lock individual records. Password, you can protect the unit.

  (6) in the camera go to options, select photo size: large, medium, small selection.

  (7) to change the external display options:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB16014&sliceId=SAL_Pub...

  8 + 9) you would have to compare with the other 8220 to see if this is a normal phenomenon, I have no access to

  a 8220.

  (10) Yes, use desktop software manager to create a backup of your phone. You can either restore

  the backup on the new phone, or use the wizard to transfer between two Blackberry switch device

  phones. This should be in the user manual.

  User Manual:

  http://NA.BlackBerry.com/eng/deliverables/3936/userguide_bb8220_gprs.PDF

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones there was a problem during the installation, please try again

  PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!

  Hello carckberrypie,

  In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you