Barely months old and dead

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• I have a G62-355DX laptop and is 11 months old. and it won't start. It has error codes

  I have a G62-355DX laptop and is 11 months old. and it won't start. There error codes when I do a test of the system. DST short: failure failure ID: RTX6T9-5B75S5-XD003F - S 60, 903.

  Product ID: XH068UA #ABA

  Hello

  As the error code relates to a short drive Self Test failure - the only real solution to this is to replace the hard drive.

  As your laptop is still under warranty, contact HP to make arrangements for the replaced disk.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• 15 - f010dx: Notebook is less than 2 months old and now won't turn on.

  I have a HP Pavilion 15-f010dx it's a little less than 2 months and is rarely used for light work. This morning I went to for use and the computer has been insensitive. I held the power button down and run to make sure that the computer was not "slow" mode. There is no display on the screen, "Wifi (airplane mode)" button was lit in orange colour and the 'Caps Lock' button was blinking. I assumed that the battery needs to death during the night, so I plugged the AC adapter and let it charge for two hours before trying to see if things would turn out. I tried on and I saw the same lights come on in the same way that I used the additional observation that I na could not pay attention the first time hear the computer will start and then stop Turing, this action repeated for quite some time, all while the lights stay on. I removed the battery from the computer and unplug the power cord I pressed the power button and held it for a minute or two, I plugged the cord back and the computer has been insensitive to this action. I have replace the battery and tried to turn it on again and I went through the same thing. The lights for the 'WiFi' would be on, key Caps Lock flashing and I hear the system starts for a few seconds and then off. I'm not sure what could cause this problem and I'd love to help, try to understand this.

  Ok.

  Time to use the warranty.

  If there is important data on the hard drive, it is highly recommended to use a hard disk enclosure or a SATA to usb connector. Once the hard drive in the enclosure or conmnevted to cable, you can connect the hard drive on another PC of Windows and copy data, so it does not get clean bythe customer Service

• How to clean a black touch mouse explore? I have one who is three months old and the button sticks constantly.

  The left button clings constantly and I have to press to get him back to the top. It's very frustrating because it was not cheap.

  It is still under warranty, then contact Microsoft for repair or replacement (1-800-642-7676).

  You could try getting a can of compressed air and spray under the "components" button and see if that dislodges whatever it is. You spill something on it as a drink or a coffee with sugar, something sticky? If so, you might be able to dampen a cloth with alcohol (NO water) and let it slide under components, and then purge with the air spray. If screw you it up, however, it will void any warranty you have.

  SC Tom

• My screen is clicking and my phone it 2 months old

  My screen is clicking and my phone it 2 months old

  Not enough information. What do you mean by ' clicking '? When you say it it only 2 months, where did you bought it? At an Apple store or FSAA provider?

  See you soon,.

  GB

• I have a license for Indesign and purchases another since my old computer was attacked by pirates. When you try to load to the new computer, it starts with a 30 day free period etc. I already have an ashen´me of monthly payment and seem not to be able to

  I have a license for Indesign and purchases another since my old computer was attacked by pirates. When you try to load to the new computer, it starts with a 30 day free period etc. I have a monthly payment and don't seem to be able to upload it to my account on my new computer. I have access to my account online but cannot get to the correct download page. ????

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Hi, I need to activate my Adobe CS3 on a new computer because my old is dead and I'm having trouble. Tried the average normal recording then connected with my Adobe ID and can see the software code and activation already registered. How to get o

  Hi, I need to activate my Adobe CS3 on a new computer because my old is dead and I'm having trouble. Tried the average normal recording then connected with my Adobe ID and can see the software code and activation already registered. How to get it on my computer saved?

  If your two activation is used, you need to call Adobe. Install CS3 point of activation and call Adobe at this time here.  They help in cases like your My drive crashed and I replaced it. Could not disable the activation of the accident.  I've done that twice in the years I use PS for about 20 years

  To see your key, you must click on the product in your products and services Adobe page.

• Logic board failure Mac Pro 3 months old

  I have a 3 months old Mac Book Pro 15 inch 516 g upper computer in line with Apple Care that is supposed to last me years and years to come.  In the night when you're done, I usually store it with 5% battery left.  Come out a few days later, and instead to get the Apple Logo 'Need to plug into the screen', I get this:

  

  

  Then I connect my Mac and everything goes back to normal.  When I saw this, I tried POOP my pants and threw up my dinner upward.

  So obviously, I went back to simply Mac where I bought, showed them the video and they said probably will not Board their diagnoses are down to return until next week so forth and so.

  I am extremely worried to have my new Mac being opened upwards and have parts replaced on an old computer on 96 day.  I called the Apple Support, they are not a substitute for a brand new computer.  I called a store that is two hours, they refused a request for replacement.

  If at this point, I guess I'm looking at 3 options and I need the best advice.

  1. consider at my local Mac simply who I am very suspicious about.  I was in the back of their store, and it is not the cleanest.  In addition, they do not have great turn around time.  Someone has simply Mac works on a MacBook Pro before?

  2 ride 2 hours, at the Apple store, make them fix I hope same day otherwise they reship (hopefully) or have pity on me and give me a new mac (what are the odds?)

  3. send it by mail?  Proving that he has problems in this way would be difficult because it takes leave the battery to 1% until it had its issues.  I have pictures and video even though evidence.  Also very wary about this option, we have expelled all new iPhone my husband 6plus and Fedex broke the entire screen and Apple refused to fix what was wrong with the microphone and then cover the repair of the screen.  After 3 hours of quite striking, they he replaced however.

  I called the Apple Support, they are not a substitute for a brand new computer.  I called a store that is two hours, they refused a request for replacement.

  It is the policy - you have only 14 days for return or Exchange, otherwise warranty repairs.

  Take in a test of "Apple Service Diagnostics" and ask specifically for the VST (video systems Test)

  Genius of booking http://www.apple.com/retail/geniusbar/

  Online https://getsupport.apple.com/GetproductgroupList.action

  check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

• My 8 month old iPhone 6s has battery problems...

  My 8 month old iPhone 6s began recently to close 20%, even 30% left of life battery.

  The LOAD icon comes in saying that it is completely flat when I know that it is not. If I start to load, it shows that there's a lot of life left in it.

  I am running the latest iOS and the time is updated automatically. My phone is defective? Anyone have any ideas? I would stay on the phone?

  Try recalibrating your battery meter:

  • Charges to 100%
  • Run the battery until the phone turns off
  • If it stops above 1% charge for only one minute, and then continue running the battery down. Repeat until it makes 1% before shutting
  • Load it back to 100%

  If the battery is defective, this should fix it.

  You can also check the battery using the autonomy application from the app store.

• 21.5 inches a month old iMac had a pink line down the screen-oriented...

  21.5 inches a month old iMac had a pink line down the screen-oriented...

  Return it to the store for assessment.   It is in the warranty period of 12 months, so it could be replaced if you insist that you are in the United Kingdom.   Otherwise it is covered by your warranty and is either replaced or repaired according to the countries.

• HP Pavilion x 360: 6 month old HP Pavilion x 360.

  HP pavilions x 360 is 6 months old.  I stopped during the night and when I try to start the morning, it won't start unless I have plug into battery.  Also, when I leave it on standby the battery runs out.  Not really great with computers if you would keep it on the easier side for an explanation.  THX

  Hmmm
  I initially thought it was the battery based on the description, but like you said the battery is ok it probably isn't it.

  Best advice is to return to HP for repair under warranty because I am convinced that it is some kind of hardware problem.

  Kind regards
  James

• I'm unable to access my new messages in Windows Live Hotmail. It shows only month old emails that are accessible.

  Hot Friday stopped mail today he says it's fixed.   I still can't.   It comes up with a month old e mail andi can not get any new e mails.   What is work?

  original title: hotmail work not today

  Hi MICHAELWOOLLEY,

  The question you have posted is related to Hotmail and would be better suited to the community of Windows live.

  Please visit the link below to find a community that will support what ask you:

  http://www.windowslivehelp.com/

• Need help solving any internet connection. This happened to me several months ago and the supplier

  Need help solving any internet connection. This just started today, but it's happened to me several months ago and at that time the provider thought it was software related and suggested that I have to contact HP. I have a HP 2006 m7674n, Windows XP. For several days, I worked with HardBeatZ on a different issue that has been resolved today. However, for several days, I had been working msconfig to track down the cause of the problem; This resulted in several reboots the computer - this would have something to do with it? Also, I just started getting a RUNAS box popping up. HardBeatZ has provided a link to a possible solution to this, but since I can't do internet connection I can't get the fix. Right now I'm on a laptop with Wi - Fi for the same service internet/modem as my PC. I changed nothing onmy PC in the last days of several for the internet connection or services.  I always use eithernet connection from the router to the computer. I tried Wi - Fi today with my PC but not connect. I tried to unplug the router and reconnect but it does not solve the problem. I did a Network Diagnostic and printed the report; Here are the warnings and error messages in this report:

  1. under the terms of the bridge diagnosis; Warning: "www.microsoft.comcould hostname not be resolved (0x2afc error code). Could be the gateway or DNS problem.

  2. under diagnosis of layer IP; Corrupted IP routing table. Default route, road closures, route host itinerary local subnet and local are all valid; Invalid entries in the ARP cache. ACTION: the ARP cache has been emptied. »

  3. UNDER HTTP, HTTPS, FTP Diagnostic; all three had this warning: ' 12007 connection error at www.microsoft.com: the server name or address cannot be resolved. " and the error was unable to establish a connection.

  Still under network adapter diagnosis; It shows the connection status of network as "connected."

  Also, I have an older computer that I connected with eithernet and was able to connect to the internet but has been disconnected because the version of Windows is too old to support the connection. But I could briefly connecting on HP website before you log out. The point being I think it's a computer problem and not an internet router or provider problem.

  I read a few entries on this site and it seemed that the recovery of the system was the only solution. I hope that there are other things to try before I resort to that.

  I would appreciate any advice on the steps to diagnose the problem and insight as to what may have caused this to happen. Thank you. dt2012

  Sorry... still with you... OK, we know that your network card is good and we know that your first post;

  1. under the terms of the bridge diagnosis; Warning: 'host www.microsoft.com name could not be resolved (0x2afc error code). Could be the gateway or DNS problem.

  2. under diagnosis of layer IP; Corrupted IP routing table. Default route, road closures, route host itinerary local subnet and local are all valid; Invalid entries in the ARP cache. ACTION: the ARP cache has been emptied. »

  3. UNDER HTTP, HTTPS, FTP Diagnostic; all three had this warning: "error 12007 connecting to www.microsoft.com: the server name or address cannot be resolved." and the error was unable to establish a connection.

  4. still under network adapter diagnosis; It shows the connection status of network as "connected."

  For me, it seems that Internet Explorer is corrupted or damaged. Your computer is shipped with Microsoft Windows XP Service Pack 2 Media Center Edition 2005 but since you can have updated to XP SP3 or upgraded to a newer version of Internet Explorer. Please try the options listed in this document to Microsoft titled "how to reinstall or repair Internet Explorer" , since there are several options depending on your system configuration, please post if you need help to solve your problem.

• My laptop (Dell Inspiron only 3 months old) is displayed on an external monitor, but not on the laptop screen. I am running Windows 7.

  My laptop (Dell Inspiron only 3 months old) is displayed on an external monitor, but not on the laptop screen. I am running Windows 7. It was running and display very well last night. When I turned on this morning the monitor lit up but show just a gray-white screen and no office. When I attached an external monitor, I could see desktop and all other programs and Windows 7 routines seem to work very well.

  MB

  Press the Windows logo key and the p key, and then set up the PC to display on the built-in monitor only cycle through with the arrow key.  You can make this Store if you want - key Windows-p, right arrow once, paused for a few seconds & the laptop monitor should then appear normally.

  You can do so at the end of each session using the external display while you are ready for the use of the laptop on its own later.

• The second listener intake will not work. My DV6000 is one month old.

  The second listener intake will not work, but I get static when I plug my headphones in there. The other socket works well. I need help fixing it. My DV6000 is one month old.

  Hello

  Robert96 wrote:

  The second listener intake will not work, but I get static when I plug my headphones in there. The other socket works well. I need help fixing it. My DV6000 is one month old.

  One of the is for audio in and one for the audio output. Some versions of some have a plug S/PD/F. Chances are the reason why you get static is that if you connect a headset with a microphone jack, it will try to behave like a microphone. It will not work properly.

  Then. a summary. There is only a single take of earphone

  Best regards
  ERICO