Battery issue classic blackBerry

BB dear Experts,
I bought a BB classic on February 2015 and end
March 2015 my classic BB cannot be reactivated. Unfortunately I have
bought this phone in Mississauga, Ontario, Canada and brought
with me to work on the Viet Nam. There is however a BB store in Ho Chi Minh
City to stay. I brought the phone to check
and they said the battery is faulty, but they can't help me
because the phone was not purchased at the Viet Nam. My Question is: is
there anyway that I can get a replacement battery or some kinds of
guarantee of this new feature that I like a lot without leaving
The Viet Nam. I am hurting because this device is so new and it wasn't
supposed to have this kind of problem again. Please notify.

Hello and welcome to the community!

You must contact your purchase pf place (Yes, to the Canada) for instructions on how to proceed. The guarantee was created (by contract) when you have made your purchase, and you must follow what you agreed (whether or not remember what you have accepted of is not relevant).

Good luck!

Tags: BlackBerry Smartphones

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