Battery problem new blackBerry Smartphones

Similar Questions

• My new battery of curve blackBerry smartphones is nt get on...

  Help, please... I bought a new battery for my blackberry curve 9360 and I put it inside my PPC but its nt powered... after that im load for the last 24 hours continiously but my power is not only a burden for the symbol appears... Please help as I need to do now...

  @Rajdeep-Rishi

  Remember, it is a community user support forum. It might take a little longer than 7 to 8 minutes for a person to answer, so there is no need to post "Please help" of a second.

  1. Why do you have a new battery?

  2. after loading the battery IN the 9360 for the last 24 hours, remove the battery and reinsert again, what is happening on the screen and with the upper red LED?

• Problem loading blackBerry Smartphones?

  Hey I was wondering if someone could help me out, I never ran my battery completely died before so I do not know myself. When I plugged my blackberry to the wall charger to charge, the led will be red light for a few seconds then turns off, then it turns on again then off, continue to do this, it means the load? I left charge all night and tried to turn it on in the morning, but it was still quite dead. The charger sometimes has problems to connect, and usually I can see when what bolt lighteners signal when the phone is turned on... So I was wondering if it was just because it was not establish a connection before it has no load... and if the red light and it is supported or not?

  Thank you! ended up taking my phone and they told me that my battery was garbage... bought a new, he popped up and started to load, an hour later this new battery was fried. Turns on in some sort my charger has transformed into a Fryer of the battery. another battery and charger blackberry later is in business... yeesh. : s

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• Problems of blackBerry Smartphones

  My blackberry 9320 curve was updated yesterday, I failed to make updates and now the phone turns no-screen is black but the red light is on tried to do a system update, but nothing happens. Download expires, getting very frustrated because I have tried since 11:00

  Need the bbm as soon as possible

  • Thank you

  Hello and welcome to the community!

  First of all, it looks like your battery may be dead... Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Once your battery is fully functional, so please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Message indicator new blackBerry Smartphones

  Hi, just got my new blackberry "BOLD", but after receiving a load of emails, I have a new email "1" symbol at the top.

  I can't find the new email however, I searched records including browser and wap, messages also looked for unread emails but still nothing?  Where could else be?  It's REALLY annoying me!

  Thank you

  David

  Hello

  Which is usually followed by the battery pull, but try this first.

  Click on the BB GO/OPTIONS/SECURITY to enter go to the firewall.

  Click on, and then press menu. Select reset all counts.

  No data will be lost when you do the following: remove the battery while the device is activated.

  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• New blackBerry Smartphones SIM card does not let me sign

  Hi, I have a new SIM card after having lost a previous phone. I put it in another handset, one that I've used a few years ago. I am trying to open a session and put in my Blackberry user ID and my password, but it says it's a mistake. Then I went online and tried and I sign in no problem. Then, I changed my password and tried again but no luck! Can you help me? Thank you

  Jenny7733 wrote:
  Hi, I have a new SIM card after having lost a previous phone. I put it in another handset, one that I've used a few years ago. I am trying to open a session and put in my Blackberry user ID and my password, but it says it's a mistake. Then I went online and tried and I sign in no problem. Then, I changed my password and tried again but no luck! Can you help me? Thank you

  Hi @Jenny7733! Welcome to the community of BlackBerry Support Forums!

  You will need to perform an erasure of security on the device first before you can connect with a new BlackBerry ID credentials Please see: How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  Don't forget to make a backup because it will erase all your data. Good luck!

• Phone number of new blackBerry Smartphones

  I changed businesses and have a new Blackberry. I still have my Blackberry ID and password and want to download all the applications that I had. How to download again my phone number

  Thank you

  Hello and welcome to the community!

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If your old device ID BB, then you must connect to your new BB using this same ID of BB.

  See you soon!

• Problem A blackBerry Smartphones to share the same bbm on different phones

  Hi all... I really wish that if someone could help me solve my problem! My little brother used my app world ID on his device. Then all of a sudden all my bbm contacts have been added to his bbm and vice versa (which means that its contacts were added to my bbm as well) it's as if we share the same user of bbm! Same name, same picture, even in everything, but in two different phones... I want to do things to normal! So if you know please, tell me what I need to do?

  Hello NoorRM

  Sorry to hear about the problem you are having with BBM contacts.

  Please see the following article on expectations when you use the same BlackBerry ID on multiple devices for BBM:

  http://www.BlackBerry.com/BTSC/KB28543

  One of you will need to create a BlackBerry ID and change the BlackBerry ID for your device by following this process:

  http://www.BlackBerry.com/BTSC/KB26694

  They will also fill their contact BBM manually under the new BlackBerry ID list.

  Have a great day.

• The mail icons new blackBerry Smartphones

  I have no unread messages, but there are two icons of mail on the screen. One leans to the right with a red 'x' in the upper right.  The other seems normal and the number goes down I read a message.  I deleted all my messages, but said leaning box 7 and the normal box says 1.

  Thank you

  Mitch

  If maisl isn't here as stated above then you must erase your SMS database.

  To clear the TEXT completely check following the steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore, and then click Advanced.
  4. In the list of device databases, select the appropriate database.  For your problem, select SMS.
  5. Click clear.
  6. In the warning window, click OK.

  Don't forget to have if you erase your SMS as mentioned above, then all Messages will be lost and cannot be extracted unless you have a backup.

• Curve BlackBerry new blackBerry Smartphones 9380

  Hello, I just got myself a new blackberry 9380, I put in place and put it on charge how long should I charge for the fourth time first to say different things by different people

  You have even to load the first time, even if it's a good idea if the battery is close to death.

  The Li - ion batteries are not as the old batteries of type or-Cad who need some charge the first time of use, they have no memory effect.

  But anyway, it recharge and use it. You can load 100% and no more. So, never how long that takes...

  Here's some good advice from loading, please read and you will see that many of them will be applicable to you.
  http://www.BlackBerryFAQ.com/index.php/Maximum_Battery_Life
  And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

• Problems of blackBerry Smartphones App world post

  If it came already sorry. Given that the location of the server is unable to connect to app world - it isn't a big deal YET. But would love some tips he gets up and running, because I already removed the battery etc and am now a bit stuck.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you need to provide more information... for instance, "cannot connect to app world" isn't really we say exactly what is happening in your situation.

  Good luck and let us know!

• Transfer contacts from blackBerry to a new BlackBerry Smartphones

  Everything that I gave away my old BlackBerry Bold 9000 is the backup IPD files (I have the phone).   Can I transfer contacts from these backup files in my new BlackBerry Bold 9650?

  Hmmm... interesting. OK... Let's try this KB:

  • KB12608 Cannot restore the address book from a backup file to a BlackBerry smartphone

• Problem saving blackBerry Smartphones address

  Hello this is my first post and experience with a Blackberry. I bought a 8310 and Rogers put the old SIM on my moterola inside phone. I noticed there were only 10 of my clients address on it that I discovered only on the registration of the sim card from recently ti. I thought time for a fresh start and deleted contacts and progressed to all my contacts with their addresses, telephone numbers, E-Mail addresses add inside. I asked the guy at Rogers how to save them, and he said you don't need to save just for a sim card, go back to the computer. I then progressed to enterall info. For more hours than I care to admit lol. THEN I started to have problems on the phone. Today I brought back and they gave me a new. Before I put the Software Desktop manager and saved, when I did a restore with the new Blackberry only 10 original customers were there. I called Rogers and they said to go in restoring to the ptogram file and click on desktop and on the backup file. On the left, it shows 129 files of addresses, but it's not black and grey so I can't transfer the info to the phone from the computer. Can I still get the old phone, but I have to retype this information again? It's a huge amount of double work. Please HELP lol!

  OK I just talked to Rogers and they said that the option where I'm stuck is not available on some models. They said I might be able get the old phone, drop th info in Outlook Express and then resume this phone and get my other phone and delete the info from Outlook to the phone! PHEW! Wish me good luck!

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!