Battery problem, strange behavior

Hello everyone!

I have a laptop HP Envy DV6-7375ez type. My problem is, that when I got up in the morning and turned on my laptop, suddenly a message appeared before Windows starts: "alert battery HP - the system detected below battery storage capacity is very low." For optimal performance, this battery will need to be replaced.
Main battery (internal) (601).

It is strange, because if I remove the power and only use the battery, I can use the machine, just can't see whether he is responsible or not, does not show percentage. If I turn the machine off and taken power in, then the led lights in white color (it should be amber, if she is in charge - looks like that's not supported now). I already took, has waited about 30 minutes, and then put back in place - but nothing of difference.

Also tried the HP System Diagnostics Test battery, but when I run the test of the battery, it stucks at 1% and nothing happens for minutes. I need to turn off the machine as press and hold the power button for 5 seconds. Tried twice, and it was the same thing.

Yesterday it was working fine, used from my bed via the battery, it was not problem at all. You have any ideas? Is it a situation "needs to buy another battery? Should I try with software, or wait more than 30 minutes, or something else? Thanks for your response!

OK, I have the solution. If anyone has had this problem, try using this 'method ':

1. remove the power cable, use only batteries

2. start a game + a few videos at the same time + listen to music, etc... It will drain your battery fast.

3. maybe in an hour or less/more, your battery will be empty, laptop stops instantly.

4. do not turn on the machine, just plug your rear power cable. Now you should be able to see, if she is in charge (mine is amber when you reload, white lighthing if fully charged)

5. wait 10-15 minutes, turn on your machine and BAMM. Now you have found your battery, no more error at startup and can see the percentage of battery in windows.

I hope that helps!

Tags: Notebooks

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