BB blackBerry smartphones don't Curve 8900 no button or scroll the entry work

Hi, I'm looking for something with a curve of friends. Phone powers upward but cannot use any key or scroll. I have stripped and cleaned the scroll ball, and there was a very heavy dried dust in scroll housing. Which I cleaned it with a soft brush. I factory reset, using BB Manager (0kay), but this problem still persists. I watched the Ribbon connectors and they seem to be connected properly. Any suggestions please?

John

It could be anything. It sounds like the keyboard or the water has gone bad. However, it could be something in the main map too. You won't know until you start replacing parts.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry-blackBerry Smartphones don't curve NO battery life

    Hello all I just bought a blackberry curve 8250. .i responsible for four hours and is gone to work... low and behold a few hours my blackberry was dead! I was shocked and upset I had no phone every day... I went home and charge it for 10 hours... It's just 10 hours and low and here are 15 minutes the bar disappear from... as soon as I'm at work I charge it again... This is absurd.

    My Nokia lasted 3 days! I have no midn load blackberry every day, but with a life of 2 hours is a joke... Of course, it must be faulty? I haven't yet started emailing or still... just browsing using blackberry mesenger and a few quick phone calls...

    It is important to note that I don't live in a 'black box' I have no reception in the House with optus but telstra and vodafone are very well... again my nokia never had a short battery life... can someone help me out here... im really regretting buying a blackberry and I'm stuck with it for 2 years now!

    If your battery runs out THAT fast, you have other ongoing things.

    This, for now, with smart BlackBerry powered phone, remove the battery for a few seconds and then reinsert the battery to restart.

    There is no harm in it, and doing so will kill all active applications.

  • BlackBerry Smartphones done BB Curve 8330 have a stopwatch?

    If this isn't the case, BB there a download for one please?  Thanks for any help!

    Kimi

    Welcme to Frums!

    I don't think he does.  Here is a link to a free download

    http://www.BerryReview.com/2007/07/13/review-free-chronograph-timer-for-BlackBerry/

  • BlackBerry smartphones don't Curve 8330 AUCUNS ICONS

    8330 BB Curve my wife is missing the icons. I tried to follow the instructions but nothing happens when I go back to the home screen and press O (options) not the value 0 (zero) then than now. It can make calls, go to message of the green call button, but it's a PAIN as you know! Need HELP Please, she thinks I'm the EXPERT LOL so I need your help =)

    Double post

    http://supportforums.BlackBerry.com/T5/BlackBerry-Curve-BlackBerry-8300/curve-8330-no-icons/TD-p/527...

  • Smartphones blackBerry freeze / hang screen - Curve 8900

    Hi, I have a Curve 8900 which works fine since I bought it 3 years ago. Recently, the screeen began to crash and freeze and its driving me crazy! The usual routine to take out the battery when the unit is on solves the problem temporarily, but then after a short while the problem comes back... Please help... I have zero apps on the device. I have put some photos on the device recently but the memory card still shows 75% of free space! Thank you very much.

    The first thing I recommend is to check what I said in my first reply you above... Make sure you have a solid backup. Given what you describe, your situation may worsen, and data loss is without a doubt a high risk to you now.

    Assuming you're all good in this regard, then then I recommend a full WIPE on the device:

    • B14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

    But before you do anything about restoring data or reinstallation of applications, make sure that the problem re-no appears not at 100%. If it is not the case, then you can restore/reinstall. But if so, then more drastic measures are needed, starting with a refill of BONE.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Emails from blackBerry Smartphones don't automatically get pushed to my curve. Only when I use the browser.

    Yesterday, I posted my emails from my hotmail account seem to come in batches to my Curve 8330. Someone suggested that the problem was due to MS Messenger running on my computer. That makes sense, so I considered resolved thread. Unfortunately, the same thing occurs still even after I Quit Messenger. Now I realize that my e-mails only get pushed to my BB, when I use the browser on my phone. Is there a setting I can adjust?

    Thank you!

    In situations of this kind, it would be useful to post again this same thread, so that we can follow the previous suggestions.

    However, do the following on your BlackBerry:

    1. options > advanced > host Routing Table > Menu > register.

    2 send your service from your carrier's BIS site books.
    http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

    3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

    4. dial * 228 on your device.

  • Button of browser blackBerry Smartphones No. on curve 9300?

    Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
    Thanks Nicky

    Hello and welcome to the community!

    What they say is true... see this

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

    • KB18998 How to reset the factory default BlackBerry smart phone

    Other methods of DELETION do not remove a COMPUTER policy... only this method has.

    Good luck and let us know!

  • BROWSER blackBerry smartphones don't DO NOT WORK

    This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

    OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

    Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

    Good luck!

  • Name of the caller is not showing blackBerry Smartphones don't not (single issue)

    Dear all,

    I wonder if anyone can help please. When I receive calls on my Blackberry Curve 8900 - the name of the appellant are not displayed on the screen (only the phone number). I saved all the names in my address book. I find it quite frustrating (I never know that name and had to memorize numbers).

    Thank you in advance for your help! Best regards, Irene

    Hello and welcome to the Forums of Support BlackBerry.com.

    It could be one of the three solutions... Try these:

    1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
    Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
    * In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

    2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
    * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

    3. you probably have "Content Protection" located on your address book.
    Look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no

  • BlackBerry smartphones don't Smart not so storm

    I'm at my wit's end. Extremely frustrated new user of blackberry. My phone is ex-US storm 9530. I have the dreaded "app error 523 Reset"... I took the South African Vodacom phone and they don't take because the number of IME is not compatible with their system. I went to repair shops and they can't solve the problem. I tried the instructions on site and forums of blackberry without success. I even downloaded the OS on my PC and tried to solve the problem without success. The seller in Cape Town has not responded to my SOS. I have no one else to turn to. What I have now is a dead piece of fancy equipment that I have spent a fortune on my scholarship and I used for a month only 3 or pleased...! Was there a problem with the storm series that someone is not talking? I bought with enthusiasm the BBerry starting to regret.

    Hello and welcome to the community!

    For reference, see this KB:

    KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    You seem to have done the efforts recommended, but your post, I can determine just what happened when you were looking for support from your service provider. However, I can't say any of this:

    jayimbo wrote:

    I even downloaded the OS on my PC and tried to solve the problem without success.

    You see, "without success" says virtually nothing. The download was successful? Failed installation on your PC? How did the installation of your BB? "Without success" only let me guess... which is not a good use of your time. Please detail exactly what you done with that part of your appeal tent, as well as the results of each step of the process that you followed. Details. Completeness. You must be very complete as it has several possible paths, you could follow... I not only need to know which way you used, but the results of each step you take along this path.

    Thank you.

  • Video blackBerry smartphones helps on curve 8520

    people, I bought a new blackberry curve 8520. I cannot play mp4 in her videos... I don't want to convert videos every time and then put it in my phone...

    Please suggest me software that could be installed in the cell so that I can see with ease

    Hello

    When you have a video on your desktop and want to put on your Blackberry, the chances are that he will not be in the proper format. you have three ways of doing things in your BB:

    • You can use Roxio Media Manager (see the many discussions about this program that is available when you download the "Blackberry Desktop Manager with Media Manager"
    • You can use a web converter-> blackberry like http://blueapple.mobi/
    • You can convert the video yourself, then move it to your Blackberry.

    For download on your blackberry, simpler is to connect your Blackberry, set it in "Mass Storage" (UMS) and Drag mode ' n "drag the file in your folder \Videos\ on your blackberry (you don't need the Desktop Manager to do)."

    For the conversion of the video, I discovered a free and open-source program called AKME FFmpeg (name ugly, but easy to use). It can be downloaded here: SourceForge > AKME FFmpeg .

    There is only one screen: choose the file to convert, choose the Blackberry (for example Blackberry Curve 8300 400 Kbps), select the name of the destination file and choose the ratio if necessary (for example youtube FLV videos are in 16:9 instead of 4:3 by default). then click more and the conversion begins. I love mp4: best 3gp quality and can be viewed with a regular Media Player like VLC or Windows Media Player.

  • BlackBerry smartphone messaging issue curve 9320

    Hi all!

    the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

    When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

    What I've tried so far:

    -Turning device and turn it on again

    -removal and setting up my email account once again

    -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

    Any help or advice is much appreciated

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

    Good luck!

  • SD CARD BlackBerry Smartphones BOOST 9310 CURVE?

    If I understand correctly BOOST, my phone can take up to a 32 GB SD card. Is that right... that one do you recommend? None of them have problems with BB. Thank you!

    Hello

    Reference:

    • Article ID: KB05461 Support for MicroSD cards sizes of storage for use with BlackBerry smartphones

    Good luck!

  • BlackBerry smartphones reconfigure "BOLD" or 8900 for Verizon

    I bought a "BOLD" because I wanted the featuers and looks, but had to get through AT & T and their coverage is terrible for the areas I for business.  I have dropped the world calls experience.  My receives phone Verizon calls anywhere, but Verizon doesn't does not offer the "BOLD" or the Curve 8900.  Can I buy any of them directly from RIM configured for Verizon?  I tried the storm and the 8330 but hated the touchscreen and dislikes the 8330 which offers Verizon.

    Verizon is a CDMA carrier and at & t is a GSM carrier so short of it is that the phones do not work on the other network carriers.  It's like AM and FM, you will not receive the other.

    Thank you.

  • Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

    Hi all

    I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

    Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

    I confirm that I use the latest version of the desktop manager 7.0.

    My organizing Office Manager is configured to sync both calendar and contacts

    Any idea please?

    Thanks in advance for your help

    MC

    Hello and welcome to the community!

    Unfortunately, you went beyond the platforms supported, see:

    Outlook 2013 is not supported at this time.

    I'm sorry.

Maybe you are looking for

  • Extension memory Satellite Pro L10

    Hello I have a satellite Pro L10, which has only 128 MB of RAM. I want to wear this but can't find any information about it in the manual.I would like to know, How much RAM, I put in the L10?What type of RAM the L10 take?It's like a stick or two?Wher

  • Weird noise under Linux

    HelloI have a laptop L10 and I noticed that whenever I boot to Linux, I heard this high frequency sound. It stops when there is drive activity.With WinXP (default OS), I can't hear this strange noise.Any ideas on this one? Thank you very much-jessie

  • OfficeJet 5740: Question of scanning

    When we scan photos, asked us where we want to send, choose us computer and my Mac is listed.  On my Mac, it seems to be a place where we can list another computer.  We would like to be able to list my wifes iPad, so she can send scanned in her photo

  • Audio event system has detected a device connection event audio location description of the Panel right-Black Jack

    I have no sound on my Dell inspiron 6400. Volume is not muted, sigmatel peripheral is enabled, hardware (speakers laptope) work, drivers have been updated and reinstalled.  Windows xp service pack 3.  The problem occurred after that children were pla

  • When sending faxes with 4215 all in one, he go face up or face down?

    When sending faxes with a HP officejet 4215 all-in-one, you put the pages you send face up or face down?