BB Bold 9900 browser blackBerry smartphones

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• My BlackBerry Bold 9900 questions blackBerry smartphones! Bluetooth, clock, battery, security

  I just bought my BB Bold 9900 last Friday (January 6) and my provider is MTS. I have problems with my phone.

  But first, let me say that I am a TIME BlackBerry user FIRST and I could do something wrong or I didn't have the correct settings. But I'd appreciate any help!

  First, the battery life is much too short! After the initial charge (charged from one day to the next), the battery did not last me until noon the next day. I pay it full once I got home, and then I noticed that the battery life was longer now. I guess that it would improve after a little cooler. I think that the battery needed a kind of start-ups before it becomes fully functional. In any case, this problem seems to be resolved, for now.

  Second, my phone has problems with the security lock code / password. I have install a locking password to prevent someone from simply to check the contents of my phone. It's OK at first, but after a while, the phone seems to be "forget" to ask for my password. I just press the lock/release button and I have access to my home page without entering the password. I kept checking security settings to see if the password is "on", it is. For me, it's a major security problem!

  Thirdly, the zone time/clock settings seems to be incorrect. I'm from Winnipeg, MB, Canada and I use Central time, but the time that the phone is displaying is incorrect. Like the weather here in Winnipeg is 10:00, but in the phone, it's 04:00! Even if I fixed my phone and set up the time manually, the time that appears on my emails is always incorrect and inaccurate. And I couldn't find my clock anywhere icon. I looked in the applications folder, and it isn't here!

  Finally (I hope this is the last problem with my phone), I have problems of bluetooth. I tried to send a picture from my Mac to my BB via bluetooth, and it worked fine. But when I tried to send a picture that I took the camera from my BB to my Mac, it wouldn't send! I checked the blutooth connection many times (Mac to BB, BB to Mac, they are fine) I have and found that the settings are correct and devices are discoverable and connected, so I don't really know what to do. This phone is really frustrating.

  I have an urgent plan to unlock my phone for use on a different network, but I can't do it now because of these problems. I really want to have a Blackberry (before I bought and did not yet know the problems) I want a RELIABLE PHONE, rather than choosing an iPhone which for me is a TOY. But I am really disappointed with this phone. I begin to fear that this would be as reliable as I expected it would be, and he'd let me down just when I needed it most!

  I'd appreciate it really all the help I could get and tips for the first time BB users. Thank you!

  My phone works OK now. I guess I could remedy all by myself! What a relief.

• BlackBerry BOLD 9900 Protect blackBerry Smartphones

  Had the phone for three weeks and was able to set up the backup on the phone every day, but yesterday, I had a problem of OS and Blackberry Protect software and had to reload all the software, however I wanted to restore to protect but didn't Protect Blackberry App World now on my phone! Does anyone have any ideas?

  Must admit not impressed by the Bold 9900!

  I don't know where it happened, but you can get that back using BlackBerry Desktop Software. Connect your phone to your PC, open BBDS and click Applications in the left column of the software. Click on the "+" plus sign next to add, and then click on apply at the bottom of the software.

  Let us know if that helps you.

• My blackberry bold 9900 keyboard blackBerry smartphones

  Hello Kaf888

  A friend you checked that you place the trackpad is appropriate for your 9900?

  If the problem of persistence the best you can prove yourself is go to a technical service, then I can help you with the trackpad which are perhaps not to the 9900.

  Kind regards.

  Bravo * don't forget to give to you and these people who help advise on your questions, as well the answer type *.

  @ gutijose14

• BlackBerry Bold 9900 T-Mobile Smartphones not receiving email or BBM on mobile data

  Hello world

  I have a Bold 9900, I've had just for a few weeks. Last night, out of nowhere, I noticed that a new BBM message was not sent. After trying to figure out what it was, I also noticed that nothing related to data Mobile was working at all. No email, instant messaging, the functions of the browser. I turned my data on and outside, connected and disconnected from Wi - Fi and used the host to register with the network Routing Table. None of this has worked.

  I then used the diagnostic test to find out what the network functions did not exist, and that's what I got:

  Activation of radio data: Yes

  Signal level:-77 dBm

  Radio access: UMTS

  Network: T-Mobile

  IP address: (hidden)

  Ping ICMP echo: Yes

  Record Blackberry: Yes

  Connected to BlackBerry: No.

  BlackBerry: PIN - PIN: give up.

  Server name: BISE05C14S04

  E-mail address: (hidden)

  Connected to (hidden): give up.

  Server name: BISE05C14S10

  E-mail address: (hidden)

  Connected to (hidden): give up.

  Application version: v7.1.0.912

  Platform Version: 5.1.0.641

  Free file space: 172582197 bytes

  ---

  Does anyone have answers for me? It is very debilitating not not to be able to use mobile data.

  Thank you very much

  Christelle S.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• Services of Smartphones using Blackberry Bold 9900 BBM blackBerry without BIS in Iran, Possible?

  Hey everybody!

  I have recently moved to the Iran and I have the Bold 9900, the BIS is not supported by all providers here and I use a prepaid SIM (Iran-cell). Unfortunately they donot even have the GPRS for my phone here.  I looked through the net and read different answers to my own question, saying there is no way that I can use my BBM here without the data plan, at the same time, I heard Sagna saying they could use their BBM in here... So, just to make sure... Is there anyway I can use my BBM here somehow? I tried to connect to the wifi, but that did not work, could not even use the WhatsApp...

  Thank you very much!!

  -A

  Hello and welcome to the community!

  With devices (for example, pre-BB10), a BIS plan any is indeed necessary to some carrier who can provide. With BB10, the requirement for the BIS is removed. Maybe that's why the others you know are able to use BBM... If they are on BB10 devices, then they may very well work with generic data plans. Many applications beyond BBM also require plan BIS - I recall, WhatsApp is one of those (but you should check the site of WhatsApp to know for sure).

  Good luck!

  Good luck!

• Browser blackBerry Smartphones bing says no network connection. Help, please!

  I just updated my 8530, and now when I open my browser bing, he said: no network connection, but I have all networks enabled and I'm typing this from my blackberry on verizon service, what can I do to fix my phone, can I recharge the old software? Please help me!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) return Service books (pre-BB10 only devices)

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• Button of browser blackBerry Smartphones No. on curve 9300?

  Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
  Thanks Nicky

  Hello and welcome to the community!

  What they say is true... see this

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

  • KB18998 How to reset the factory default BlackBerry smart phone

  Other methods of DELETION do not remove a COMPUTER policy... only this method has.

  Good luck and let us know!

• Problems with the WEB BROWSER blackBerry Smartphones, use not wifi network to open some Web sites

  Hello I'm owner of BB BOLD 9900 OS 7.1... for the last two days I am facing a pretty annoying problem with the BB browser.

  It means not affects the device... it just annoys me.

  When I TURN ON my WiFi on my BB with the network carrier Sim already homepage active who has a Active on it and open the web browser BB, according to the website on which I open the web browser chooses between the internet Wi - fi OR internet BIS carrier which is weird. BECAUSE a default if the wifi is enabled, then the web browser MUST use internet wifi network carrier for navigation. YOU TUBE, FB and TWITTER.com all use my carrier netwrok to open bt soon I open BBC.com or CNN or any other site the wifi symbol appears on the right side and so it uses the wifi network... and disappears when I opened THE 3 SITES you tube FB n twitter.

  My knowledge is that when you activate THE wifi network, the WEB browser is intended to USE the wireless internet, NOT the internet carrier

  The next time I switchd off the the carrier signal, and then Turned ON one internet WI - FI and then opened the web browser of BB. so now all the opend website with wifi internet bt as soon as I open YOU TUBE or FB or TWITTER.com it post a comment... .that cannot visit the web page when the carrier is off. Please turn on the radio n try again... I mean IT SHOULD OPEN with internet wifi? WHY do network carrier sim to open the web page?

  I have checkd my browser settings and they are default and also my wifi settings I have reset the... the problem still persists?

  any idea wats going on?

  Please help is needed I'm annoyed about this problem...

  Thank you

  MR. KIWI... Good news... .i went to my carrier service center... Solvedo Problemo!

  Go to your service books and remove directories of service WAP browser in all directories of service WAP 3 I don't know the exact name, but all are related to the browser... WAP config something like dat... Just remove dem... .and HARD restart your fone... and try to use only wifi on your device with your carrier network off...

  mine worked... Let me know on urs... so now, the browser uses my wifi instead of my network provider when both are running...

• Browser blackBerry Smartphones has cuts/white blanks?

  My Torch 9800 is three months old now, and last week, the browser started to act weird. In any website I'll twitter, yahoo homepage or tumblr, there's always the whitespace or cuts that doesn't let me see the whole page. Is not that a Cup, I scroll down there will be white discounts every now and then.  It is not something bad internet connection either, I tried to test it located next to our router with full signal and always the page load like that.

  It is not a centre for Blackberry here in the Philippines and the closest is Hong Kong or Singapore. The telecom brand I got the phone to advised me to try to reset my phone back to the factory settings, while perhaps this glitch could clarify. I asked them if it was something that could be solved by putting up-to-date or is the result of accidentally change some options of the phone. In the end they told me back toward the top of my phone, it brings them so they could restore it to factory settings, bad comes to worse that he is still not back to normal, since it is still under warranty, they'll gladly give me a new.

  ANY OTHER SUGGESTIONS? It has something to do with the update? lack of storage space? accidentally change browser options/settings?

  Here are the links of what it looks like. I took the liberty of the screen it munching that guys can understand what im trying to say

  A site of tumblr-> http://i54.tinypic.com/nbxfz6.jpg

  Looking for something on yahoo-> http://i52.tinypic.com/2r5b5a9.jpg

  On the homepage of twitter-> http://i56.tinypic.com/dca0k8.jpg

  Andy advice or assistance would be appreciated! Thank you!!!

  Hi and welcome to the forums!

  Try a traction battery (hard reset) as a first step.

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  KB02141 How to reset a BlackBerry smartphone

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• My bb 9900 (white) blackBerry smartphones does not display imei

  Need help, when I try to check the series/imei of my phone by typing * #06 # my phone replies with "unsupported service." What is my phone is not authentic or something is just wrong with it. In fact I bought it 4 days ago.

  Hello

  What you describe looks like it must be supported by your carrier to operate... If they can't, then it doesn't. But that means nothing else than this key sequence is not a carrier, supported... it doesn't mean anything specific about your device. Instead, see:

  • KB05026 How to locate the PIN number, IMEI, ESN or MEID number on the BlackBerry smartphone

  Good luck!

• Applications and internet browser blackBerry Smartphones does not

  Hi I have the internet plan on my phone the bbm works and is the internet, but only if I use a wi - fi connection I was on the phone to my network of carrier network three and they tried everything and can not solve the problem I can not access the internet and I can not access all the apps on my phone as the app world or facebook because of the it policy it won't let me not download anything on the internet

  paisleylouise wrote:
  In fact, I brought this blackberry off someone on Kijiji site?

  Ok.. I got it, so you bought a provider online for personal use, right?

  If Yes, then may be the unit you have purchased already has some strategies active COMPUTER that aims to prevent these applications or features. To remove all political IT from that device to first make a backup of your Contacts, etc. using BlackBerry Desktop Software.

  Once you have your backup refer to this Knowledge Base and reset your device to factory setting:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software settings.

   

  Reseting your device as it will remove these COMPUTER strategies, but more importantly after a reset while restoring your backup does everything restore, perform a selective restoration which may include Contacts, notes, calendar etc. entries. If you perform a complete restoration then these strategies COMPUTER may return and you will have to repeat the whole process.

  Try it and tell us your progress.

• Browser blackBerry Smartphones not fully loading

  Hello, I have a blackberry Torch 9800. My problem is that I can't watch internet on my phone easily. For some reason any that it shows only a part of the page, but there white boxes at the bottom of the block in training/photos/etc page. I deleted all temporary, audited files for the update software and even checked all the settings of my husband. (It has the same brand and model, its not done) Any help on this would be greatly appreciated. Thanks in advance!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, you may need to consider a feature complete WIPE, a reload of the OS, or even a WIPE/reload BBSAK.

  Good luck!

• BlackBerry Bold 9900 of the Smartphone Blackberry Desktop Software - impossible to synchronize the calendar

  I can't update my Blackberry 9900 calendar when using BB desktop software.

  A sync error"the following recurring event could not be synchronized 09/27/2012 [Event].  Remove the event and the synchronization again.

  However, when I look in my Outlook calendar and on my Blackberry itself, I don't have a calendar for that date listed event.

  How can I fix this problem and start having my phone synch again.

  Thanks for any help!

  Hello ckiefe,

  Welcome to the BlackBerry support community.

  Thank you for your question about the timing issue you are having with your calendar using the BlackBerry Desktop Software:

  The following article will provide you with more information on this subject: http://bbry.lv/YQ1quM

  Let us know if that helps.