BB Z10 blackBerry Torch not recognize link

I'm trying to move my contacts but unlike the video when I connect my Torch link tells me this isn't a BB10 and this is the game.

I uninstalled re-uploaded reinstalled everything to nothing does not. It is on a PC.

Someone at - it resolve the sameissue?

TIA

It is just an another quality of your friends at BB app. Ignore errors.

If your mouse on "transfer" it activates and you can click it, and then it proceeds as it is supposed to.

Tags: BlackBerry Smartphones

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