Software connection Z10 blackBerry to post a link shut down and lost videos

I was trying to sync my Z10 videos to my computer when suddenly the connection 'impossible '.  My videos are gone, my phone is turned off and are not anywhere to be found on my computer.

Now, I can not connect my Z10 to post a link.  I tried a reboot.  I know the USB cable works because it shows it unplug and plug when I do this.  I tried another USB port on my computer.

I'm not really savvy, so I am now at a loss.

Wynka wrote:

I was trying to sync my Z10 videos to my computer when suddenly the connection 'impossible '.  My videos are gone, my phone is turned off and are not anywhere to be found on my computer.

Now, I can not connect my Z10 to post a link.  I tried a reboot.  I know the USB cable works because it shows it unplug and plug when I do this.  I tried another USB port on my computer.

I'm not really savvy, so I am now at a loss.

During the synchronization (auto or manual) files are not removed from the phone or pc, the files must stay in the pc folder whenever you have installed the relationship and on the phone.

Restart the phone, install the new version of Link (version 07/08/2015) on pc and try again.

You suggest to get a card of SD memory for all media and also manually copy files between the device and the pc.

http://docs.BlackBerry.com/en/smartphone_users/deliverables/65888/lym1339792140249.jsp

Tags: BlackBerry Smartphones

Similar Questions

  • Smartphones blackBerry Bold 9900 shuts down and restarts itself frequently and repetively

    All boards

    You can simply download your options

    Options | Device | Software updates

    If you see a new update download and install it.

    Make sure that you can not use your phone for nearly 4 hours, when the update is applied.

    If BB told 2 hours but its way more than 2 hours. It took 4 hours for my BB

  • Software problems z10 BlackBerry blackBerry 10 after upgrade to 10.3.1

    I've updated my stl z10 100 2 to 10.3.1 20 Feb. After that the phone becomes slow and started to hang. And the battery run out very quickly. I did the shot to safety. But after that when I tried to restore the backup blackberry link show successful restoration but phone start there is nothing in the phone. All my data is lost. So I downloaded applications for BlackBerry World. I turned off the phone during the night and when I turned on this morning it was like new. There are no applications in there. I tried to reload the BlackBerry connection software, but it displays no update software available. Please help me. What can I do now.

    I'm not 100% sure that this applies to you. The symptoms don't exactly match your description. But see http://www.blackberry.com/btsc/KB36747 and check your operating system against the versions indicated in the article. If your OS is one of those affected, discover the related utility. I don't know if there is a readme file when you unpack the zip file. If it is read everything first.

    Good luck. Please post an update.

  • BB Z10 blackBerry Torch not recognize link

    I'm trying to move my contacts but unlike the video when I connect my Torch link tells me this isn't a BB10 and this is the game.

    I uninstalled re-uploaded reinstalled everything to nothing does not. It is on a PC.

    Someone at - it resolve the sameissue?

    TIA

    It is just an another quality of your friends at BB app. Ignore errors.

    If your mouse on "transfer" it activates and you can click it, and then it proceeds as it is supposed to.

  • BlackBerry Q10 My BBQ10 deleted my photos and my videos!

    This is the second time that happens in 2 months!

    I take photos and videos with my Blackberry Q10. The next day, I take a quick glance: everything is removed! All that I've got are a couple of old photos and 3 photos transferred from my computer.

    All my videos are deleted.

    I have had no updates on my phone, I don't download anything new in the last few months.

    I'm not at full capacity on my phone... So, it does not remove himself because there is no more available space.

    I don't understand!

    My music is intact...

    The last time this happened, I deleted my music and it recharged. I found myself with duplicates of different songs (weird, right? Since I deleted the entire folder). After I deleted duplicates, all my reappreared photos and videos! MAGIC!

    Did not this time...

    Any ideas?

    POP! FINALLY found the problem!

    It's a problem of contact with my SD card! Sometimes, the phone detects, sometimes is not

    I received my photos and videos - I immediately made a backup and now I go to the repair shop!

    Thanks for your help!

    -Lav

  • Resolved - problem of wireless connectivity "wlan0 link is down.

    Quick update:

    * If you encounter this message, make sure that you are trying to connect to a wireless "N".

    Yes, he is in small print on the box, right, sony will not ask you this when you are troubleshooting.

    * If you rely on Sony for smart assistance, forgetabout it.

    * After the receiver a comment card and to express my disappointment, the call center outsource sent a letter... and when I called to discuss, they were still clueless.

    Sorry, but the support structure is absolutely catastrophic.

    We now return you to your regular programming...

    ----------------------------------------------------------------

    OK, let's go, in detail:

    My Sony dashboard came again, out of the box today. It will connect to my network.

    FYI: My set of skills: I am an engineer of sales network, with an extensive network of Wi - Fi and running in my house.

    After connecting the dashboard and providing configuration information, the message I get is:
    __________________________________________________

    Network configuration
    Failed network connection...

    wlan0 link is down
    did not get an IP address
    Internet is inaccessible
    __________________________________________________

    Like others on this forum, it seems that my dashboard won't "handshake" with my wireless router.

    To try to solve problems, I did the following:

    (Slot 0): both my wireless router and my attempt to connect to the sony dashboard are in my home office, so the intensity of the signal should not be a problem.

    (1) check the connectivity wireless on a multitude of home devices: laptop, TV, iPhone, ipad... in short: Wireless works. Both with fixed IP and distributed DHCP address.

    (2) restart my Rosewill RNX - N4, wireless "N".

    (3) allow my SSID be visible (that I found which helped my LG TV to connect during its initial configuration)

    (4) checked my WLAN settings on my router:

    SSID: *.
    Security mode: WPA2 only: personal
    Type of encryption: AES
    Pre-shared Key: v * m

    (5) restarted the dashboard of Sony.

    (6) wireless seems to work on the sony dash, as the configuration screen of the network about dashboard States:
    ______________________________________________

    Network configuration
    Choose a wireless connection

    ..:| (my ssid is displayed)

    MAC address: (my MAC address of my wireless router is displayed)
    ______________________________________________

    (7) I select my SSID (FYI: nobody else displayed) and click (next)

    (8) place comes the next screen:
    ______________________________________________
    Network configuration
    Choose the key to coding (WPA2-PSK)

    HEX)
    (o) ASCII
    ______________________________________________

    I select ASCII then (Next)

    (9) he asked my key, I carefully enter (.. .slightly annoyed that the screen will not edge to allow me to see all the characters that I'm going home)..., then click on (Next)

    (10) I choose Auto IP, as during the initial setup I keep it as simple as possible... and then hit (Next)

    (11) to the top displays the following screen:
    ______________________________________________
    Network configuration
    Confirm settings

    name: (my SSID) (My MAC Address)
    AUTH: WPA2PSK encryption: AES
    key: (poster in my correct key, read and validated twice)
    automatic IP allocation (DHCP)
    _____________________________________________

    Completely satisfied with it, I select (Next)

    (12) the sony dashboard begins its Network Configuration / connection looking for the network and then...

    (13) the following:
    __________________________________________________

    Network configuration
    Failed network connection...

    wlan0 link is down
    did not get an IP address
    Internet is inaccessible
    __________________________________________________

    (14) in an attempt to solve the problems, I also tried to set up with a static IP address:

    static IP address:
    IP: 192.168.15.20
    Subnet mask: 255.255.255.0
    Gateway: 192.168.15.1
    DNS1: 192.168.15.1
    DNS2: 8.8.8.8

    ... and the results were the same: "wlan0 link is down.

    (15) as a final step, I reset my wireless router to have no. SECURITY at ALL. Guess what? "wlan0 link is down.

    At this point, I'm at a loss for what I could do "evil".

    I welcome comments from other users, either to continue to solve the problem or sharing what you did to resolve your issue with connectivity.

    Thank you.

    c.

    Well, here I am, a moth and a half later.

    After speaking to Sony technical support...

    After sending the camera back to Sony...

    After having been informed by Sony that this point had problems, they need to replace parts, AND they were going to send me a new device to save time...

    I get a new, and it has exactly the same features / problem.

    So I try another router, same problem.

    Guess why?

    Because I have my network running "N" and it's a Sony wireless B/G device.

    Anyone who has mentioned in technical support... The point on the replacement due to damaged items was total BS.

    If you have a network of "N", it will recognize your SSID and even to recognize the security there.

    But it does not connect.

    Once I changed to a mixed G/N wireless environment, it connects.

    For example, you might say my own question... should have known.

    However, Sony sells a device "B/G" when almost everything comes standard "N"...

    Not cool, Sony... Not cool.

  • Z10 blackBerry how z10 blockcall password?

    Z10 blackBerry needs a 'password' to 'block incoming and/or outgoing calls. " Suggested a 'software reboot' services provider is not worked.

    Sorry, you have not read my mind. Could be the language difference.

    But I think I can finally receive your senses, I hope.

    What you're talking about is hide your caller ID number. Is not blocking calls.

    Open the app phone swipe down from the top and tap the settings icon. Tap to show my number. Disable. This will prevent your number of shows on the receiving device.

    Parameters is also on the phone call blocking, that is different. It should be obvious what it does. The first time you use it, you create a password.

  • BlackBerry Smartphones to connect my blackberry on my laptop?

    I have connected my Blackberry on my laptop several times before and have managed to put music, photos etc. on my phone. But I think I should have deleted the program that allows me to do that because he no longer appears on the screen of my laptop when I connect my Blackberry to my laptop. He only charges the phone. How to re-install the program?

    You can reinstall the blackberry Desktop Manager to:

    http://us.BlackBerry.com/apps-software/desktop/

    or you can watch

    http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13564

    He speaks for your blackberry mass storage mode.

  • Can I uninstall Advanced Audio FX Engine and Advanced Video FX Engine of Vista 32 Home Basic? Vista is a software equivalent installed in its place in the laptop?

    I have Vista Home Basic 32 bit Lap top. Advanced Audio multi-effects and Advanced Video FX Engine are seen installed in quite late after its purchase. Name of the Publisher is kept empty in the programs and features list. I doubt that this installation will somehow right now. I think the Vista 32 laptop could have its own built in software to do the functions of Advanced Audio FX Engine and Advanced Video FX Engine. For this reason, is it wise to uninstall and save the discspace?

    Hello

    ·         Is the manufacturer of the Dell laptop?

    Advanced audio and video FX engine are used to control the webcam and audio on Dell computers.  If you do not want control of the webcam, then it is safe to uninstall.

    See: http://windows.microsoft.com/en-US/windows-vista/Uninstall-or-change-a-program

  • WD My Passport essential se, when I open the software, windows shut down program. error 47

    HP TX2117 VISTA, works on Windows 7 laptop.

    Hi glenn3135


    Code 47 States that Windows cannot use this hardware device because it has been developed to remove safely, but it has not been removed from the computer.


    This error code only occurs if you used the request for withdrawal safely to prepare the device for removal, or pressed a physical eject button. You can use the methods and check them off below if the problem is solved-

    Method 1 :
    You can disconnect this device from the computer and then connect again then check.

    Method 2:
    Make sure that the device is properly connected to your computer, and then restart your computer. Click Start, click shut down, and then select restart in the Shut down Windows dialog box to restart the computer. Check to see if the problem resolves.

     

    I hope this helps.

  • Z10 Z10 blackBerry software update failed! :(

    Good morning!

    PLEASE HELP ME! My Blackberry z10 has to update the software and I can only be updated via the BB link or web. Problem is that the update maintains not! "An error occurred when downloading software for your device. Please check your internet connection or try again. "This keeps popping up and my internet is on all the time! Why would he do that? the so-called 'pop-up' on the site of BB to run the update from the web is not pop up! it so im so tired of this! Please help me! IM really need a hero of BB! As soon as possible!

    Thanks Stephani

    XOXO

    Nevermind found the solution me, had using Internet exporer... it's good for something hahahaha

  • iPhone 4S.  Stuck on request to post a link to iTunes.  Has started after installing the recent software update.  Tried to turn but the iTunes link keeps coming.

    iPhone 4S.

    Stuck on request to post a link to iTunes.

    Has started after installing the recent software update.

    Tried to turn but the iTunes link keeps coming.

    You can not connect the phone to iTunes as requested?

  • BlackBerry Z10 Blackberry Desktop software

    Hi all

    I'm waiting on delivery of a Blackberry Z10.  I currently have a Blackberry Pearl 9105 and I use the Blackberry Desktop software to keep it clean.  Anyone know it if the softare Office will work with the Z10, and can transfer everything all my contacts etc. until the Z10 out backups?

    Your Z10 is not compatible with BlackBerry Desktop Software. Instead, it uses the new software called BlackBerry link. Once you have installed on your PC the link, the fire and it will allow you to transfer data from your bead to your Z10. Who is finished, you will use the link for everything concerning your Z10.

    You will find the link to www.blackberry.com/blackberrylink .

    I hope that helps you.

  • BlackBerry Z10 regarding problems of internet connection on blackberry z10 using sim network connection & Derek bsnl

    Dear all,

    I am the first time the z10 blackberry user & use the services on network of BSNL (MAHARASHTRA) India.
    I am able to use internet for awhile when I swith the cell phone on, but inside a few connection minutes is lost & msg read ischeck network connection & try again & then I don't get the connection. Z10 BlackBerry supports the GPRS of BSNL service provided but I am not able to use internet services please help

    PLIs tell me done blackberry z10 will require anti-virus software for the Internet virus threats
    Stéphane jeandonnet

  • Z10 blackBerry lost all phone contacts after the OS software updated 10.1.0.273

    I got an update of the software and has accepted it. After that the update was on two things that happened.

    1. my outgoing emails from my email box began to fade, before the current version of software, the emails would not go out.

    2 but disaster me stuck by deleting all the contacts in phone with the updated version.

    I tried to restore my last backup before the update of the operating system, but could not retrieve phone contacts in the restore option.

    Can someone help me to recover my phone contacts?

    Also in this link BB software, it has no option to sync contacts with outlook contacts as we could do with the previous models of BB using desktop software.

    Worried well enough. Please help me guys.

    venks009 wrote:
    Yes

    Open the link and connect your Z10, soon you'll see that the Z10 connected in one of the lower link tabs and click the Z10.

    Click the left top settings (looks like a gear).

    In the left pane, you will see backup, restore, etc. Click on restore and after a minute, you should see a popup window to the files available for the restoration. At the bottom of this, you should see a link to click to restore a backup file of legacy device. Click here.

    Then choose your old backup and restore. You should be able to choose ONLY the address book.

Maybe you are looking for