Black print cartridge will not print.

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• Black ink cartridge will not print

  Putting in a new black ink cartridge the printer says it's there and full of new ink but when printing it don't use it. It happened the last time that I put in the black cartridge and I managed to do it finally work but don't remember what I did. Why is this happening?

  With printing black ink is not like that, there are only a few things you can try, and it looks like you did most of them. If the steps described in the following paper the link did not help, then you might make a physical print head cleaning. Bob_Headrick gave the steps to do this in the post below. If none of this does not work, you can either replace the printhead by contacting the support of HP, or you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:
  http://goo.GL/w7Hgh
  
  Troubleshooting print quality problems:
  http://goo.GL/FHypA
  
  Physical cleaning print head:
  http://goo.GL/DfroJ

• HP Photosmart more B210A: black ink cartridge will not print.

  The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

  The only change is that I have installed all new cartridges when all printing has become very low.

  Help, please.  Thank you.

  Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

• Black ink cartridge will not print in HP Photosmart Plus B209

  I have had this printer for years.  I had a few problems here and there, but it was basically a machine reliable and quality.  A week or two ago, my HP black ink cartridge ran out.  I tried an ink cartridge not HP for the first time.  (Gasp!)  It did not work.  I assumed it was less and I pulled it.  I then installed a new HP black cartridge 564XL.  But still no black ink is printed.  I ran 'clean' in the Tools menu print head several times.  I cleaned the electrical contacts.  I made sure that the evacuation of cartridge area was clear.  I removed the cartridges, unplugged for a minute or two and reinstalled them.  Nothing has worked.  Probably put in this cartridge not HP for a few minutes is not totally destroy my printer!   Any help will be greatly appreciated.

  Well, this printer has been crossed at my nearest store Big Box Office Supply for recycling.  I ordered a new printer (* certainly * NOT a HP!) and it will be delivered today.  HP, when figure you you lose your faithful?  There was a time I thought that all that HP was almost sacred in the world of technology.  No more, no more.

• HP Officejet 4500 - new black ink cartridge will not print

  I just replaced a depleted with a new cartridge, HP 901 black ink cartridge and the black has completely ceased to print.  I installed a new color cartridge and it seems ok.  I cleaned the printheads several times to nothing does not.  Can someone help me?  My OS is Windows 7.

  Well, I don't know why, but the printer started working normally again.  I had turned if off for about one day and decided to try one last time before junking it and don't be, you know, it worked!  After turning on the printer, I printed a 'State' of the control panel of the printer page and - no problem.  Then I tried to print documents from my laptop and still - no problem.  I guess only time will tell if the problem is actually solved, so I'm keeping my fingers crossed.  Lisa, I hope that the demon decides to leave your printer as well.  Good luck!

• HP Photosmart Premium Fax all-in-One Printer-C309a-new black ink cartridge will not print

  I just installed a new black cartridge (made by HP) what print quality became poor in the middle of a job.  He completed the job just fine, but when I tried to print later, the parts of the document that are in color/black and white will be printed.  Black is simply absent from the document.  the level of supply shows as thin and all the diagnostics indicate that there is no probem.  I have not received the error messages.  I tried to turn the printer power switch.  I tried to clean the print heads.  I tried to uninstall & reinstall the cartridge.  I do not have the black cartridges extra to try to see if that does not solve the problem, but as stated above, it worked at first.  I have just printed on ordinary regular white printer paper.  I tried all the relevant measures in the troubleshooting document of poor mailed print quality HP elsewhere on this page.  nothing worked!  another post mentioned someone resetting the printer, but did not say how it was done.  any ideas on a solution? Thank you!

  To reset the printer, follow these steps:

  While the unit is turned on, remove the power cord at the back of the printer. Wait at least 30 seconds, then plug the power cord to the back of the printer, then turn on the device. That will complement a power reset.

  Now, lack of black printing can be the result of a number of things. If it's only missing say when printing from Word, then print settings in Word are set to grayscale only (or something similar) which would exclude the black cartridge. If all programs, so it's either the main print in grayscale settings only the value or the cartridge/print head is blocked to the top/Sales. If this isn't the print settings, then create a report of print quality and follow the steps described in this document:

  http://support.HP.com/us-en/document/c01624986

• Office Jet Pro 8500 black ink cartridge will not print

  black ink does not print and alignment fails.  I cleaned the printheads through all the levels.  The colors print perfectly but black will not print.  I have reset the printer, run test pages, but still no black ink and unity trys to align, but fails.  The unit is no longer in warranty.

  Hi mariajw,

  Thank you for your answer!

  What I would recommend to do at the moment is to please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Best regards!

• Photosmart 5514: Photosmart 5514 - new black ink cartridge will not print

  I just replaced all 4 ink cartridges (new cartridges of HP).  Each color prints fine except the black.  Not a spot of ink is crossing.  I removed, checked and reinsert the cartridge several times.  I check the contacts, clean them by following the instructions in the troubleshooting guide.  I've run the cleanup tool and quality report several times each.  Still nothing.  The printer is only a couple of years, out of warranty, but I don't have any problems with it so far.  Is there anything else I can try before I have to throw this printer?

  For anyone who is having the same problem: I continued to try to understand this problem because I didn't have to buy a new printer.  I finally found a solution after trying everything that previously mentioned.  HP never really gave me any solution.

  On the touch screen of the printer, go to Setup, then Preferences.  Do scroll to the chip in cartridge information and change it to Off.  Now my black ink prints!

  I don't know if it will work on other printer models, but it worked on mine.

• HP Photosmart Plus B210A black ink cartridge will not print

  I have an HP B210A Photosmart printer. Windows 8 operating system.  Recently, I replaced all ink cartridges, Black XL.

  Now the black does not print.  The printer recognizes the ink is there but not print during a test, as the other three colors.  I went back to store & exchanged the cartridge for me even if I had bought all four colors together.  Installed the new one and it still does not work.  Has gone through the process of the online help where they want me to buy an another print head, but that doesn't make sense to me.  The products are HP, ink # 564.

  I wouldn't get rid of this product because of it.  Any help would be appreciated.

  Of course, out of warranty.

  Hi PaulieG,

  I understand that you have a Photosmart B210a printer that is printing is no longer black. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you with this problem.

  I recommend you all first that you have a look at this print quality paper to ensure that no steps have been omitted in this document. You can also try the steps outlined in this document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer to clean your print head manually. Then, in a last effort, if these steps do not help, you can also try a suggestion from Bob_Headrick to soak your printhead.

  Hope this helps, have a nice day!

• OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

  OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

  ink.  The printer works, because the other colors of printing.  It worked very well and when

  printing, black has slowed and now does not work.

  I called technical support.  Megan has been very helpful to me through the steps to

  clean the print head.  Unfortunately, the black cartridge still does not print.  I have

  has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

  have a new printer.

• DeskJet 940c: new 78xl cartridge will not print on Deskjet 940c

  bought 78xl tricolor cartridge.  Have only used the 78 before regular.  New cartridge will not print.  Replaced by the old cartridge - printed perfectly.  When I opened the printer, the cartridges for the little happy face moving, I have not a clue as to what is happening.  I would simply return this cartridge?  The 78xl is compatible with the 940 c?  15 black continues to print well.

  ARGHHHH.  Help, please...

  Hey @JaniBee ,

  Yes I recommend you return the faulty new cartridge and replace it! If you buy the new cartridge and it fails well then let me know and we can look at the printer and excludes a faulty cartridge error.

  Get back to me and let me know! Have a great day and a wonderful holiday season!

• "Black ink cartridge is not compatible with this printer" message - 56 HP deskjet 5552

  I just replaced my HP 56 cartridge in my old printer HP Deskjet 5552 - I use an iMac & when I try to print, I get the message error "black ink cartridge is not compatible with this printer.

  It makes no sense that I replaced the cartridge many times before without ever having a problem.

  I have already returned a cartridge to the store where it was a problem with the cartridge itself, but the same thing happened with a second.

  Any suggestions gratefully received.

  Thanx, Alison

  Hello

  It usually take a few cleanings to operate.

  Best regards

  ERICO

• HP psc 750 color, which has been filled, cartridge will not print.

  HP psc 750 color, which has been filled, cartridge will not print.  Using Windows Vista.  Get the message "check color cartridge".  Only change to the system was making filled the color cartridge.

  Performing the procedure online electrical contacts cleaning service twice without a bit of luck.

  Looking for suggestions as to how to solve.

  Hello. Since the hard reset is not; I would try a new cartridge at this point. The hard reset is one of the most powerful tools when it comes to correcting hardware related problems and error messages.

• Satellite Pro L450D black screen and will not respond to any keys

  Hello

  My niece has used his Toshiba L450D for almost a year now and he really liked it, who was until last month. She turned on her laptop and when she presses the button of the mouse, the button cracked and he fell into the laptop.

  Now my brother contacted Toshiba and I was told because it is under warranty it might return for repair because it was a common fault. Then he he packed in loads of air bubbles and a box to make sure it was safe.

  A few weeks later he came back repaired but we were all shocked that the laptop was put in a very loose box and you could hear this rattling noise. When we turned on the battery was flat and we had a new boot menu.

  As she installed it Windows 7 laptop would boot directly into Windows 7, but now after the repair of the laptop shows a menu black screen with as follows:

  + Windows 7 +.
  + Recover Windows to Factory Settings [active EMS] +.

  So we started in Windows and everything went well, but now after 5 or 10 or even 20 minutes, laptop displays a black screen and will not respond to keys or mouse movement. There is nothing on the screen its just black.

  I started in SafeMode (which was more difficult with the new menu) and it does the same thing. I even managed to do a virus scan quick who took 3-4 minutes and was clean.

  I would like some advice on what my niece is very angry, and it's difficult to explain what is happening to a child in the primary school.

  Any help would be grateful.

  Hello

  Have you tried the option of HARD drive recovery?

  If this is not the case, try to set the notebook back to factory settings using HARD drive recovery.
  Turn on the device, press F12, choose repair my computer, then select Toshiba HDD recovery.

  I hope it will work!

• I accidentally put 100 files on my desktop and it went to black screen and will not work

  I accidentally put 100 files on my desktop and it went to black screen and will not work

  Hello

  Following methods and check if that helps.
  
  Method 1:

  Step 1:

  Start your computer in safe mode and check if it starts very well.
  
  Step 2:

  If the system starts in safe mode, then there would be a third-party software, causing the issue to occur. I wish that you start your machine in a clean boot State. Clean boot helps eliminate conflicts of third party software.

  Note: Follow step 7 to your computer as usual.

  Method 2:

  If this does not help, you can perform System Restore in safe mode.

• new black cartridge will not print

  OfficeJet 6500 AIO e709a

  Windows Vista

  I installed new black ink cartridge. I made a few photocopies and had no problem. Today I can't print black at all. It prints color only. I did all the troubleshooting - cleaning the print head, align, print the test page, etc. - still no black. I went to Office Depot and got the black cartridge. Still can not print in black. I used the 'clean' tools of the printer itself print head and still no black. The replacement plan, I bought at Office Depot is a joke! They give me only purchase price. New printer like min (one year old, but was a fence) will cost me double, they will return! I would rather 'fix' it. Any ideas?

  Thank you!

  WELL, I'm RELIEVED! The reset worked very well and I am now printing in black! I agree with the person who said that this process certainly has HP - I used a lot of ink! (you know, this liquid GOLD!)

  In any case, I'm happy and enjoy all that have posted helpful advice/comments.

  Now, how can I mark this "resolved?"