Black screen on startup after windows update 7 crashed

Hello

Hope you can help.

I have windows 7 64 bit installed and everything was fine until last night.

It seems a windows update has been downloaded and when I turned my PC it was installing the update - the projection of the usual blue installation screen updates etc.

It took a long time and it seems to me he had crashed, has frozen I couldn't move the mouse.

Yes I know it says that you should not turn the PC while the update was the installation, but for me, it seemed like it had crashed and frozen upward.

So I decided turn off the pc and he left the next day to check the pc.

I turn on the pc and select windows 7 in my list - I have Setup dual boot

I get the message that windows did not start properly, so I select boot normally - I get the swirly logo appear and then just a black screen with the cursor that responds to moving the mouse.

There's just the black screen with the cursor and pass to the next step of the login screen.

I think because of the windows don't update not install correctly and turning the pc off this contributed to hang on the black screen.

I tried to start in safe mode to see if the same problem which he passes, I can connect via the SafeMode very well and have the available login screen and entered fine windows via safe mode.

I get ideas as to what I can do to solve this black screen?

To confirm once again, this has happened after a windows update tries to install, but as I felt it had crashed I turned off the pc - no drivers graphics etc. have been installed for a long time - only this update of windows

I hope you can help, thank you very much

InnI

EDIT: Just to add that I tried to do a restore point, but as I turned it off I don't have the option to do so.

Hi Martin,

Thanks for the reply.

I tried something last night after going through loads of forums.

I tried F8 for advanced startup options, and I'll give you good last thinking setting up a go, known guess what, it worked!

I was able to return in Office windows as usual, I even installed the update that it crashed on the last time, well, I think that he reinstalled the last update, it crashed on... anyway, I think I'm back to normal, but will check it out tonight but if you are still having problem try what I did It can work for you.

Tags: Windows

Similar Questions

  • Acer V3 - 574G - 74BC Black Screen of Death After Windows Update

    Model: Acer Aspire V3 - 574 G-74BC

    OS: Windows only 10 language

    I recently bought this laptop and use it for more than a month now, last Sunday (January 17) windows did her update and since then I am having this problem. I tried to read the forums online and discover that its because of a defective video card driver included on the recent update of windows, I try to follow the instructions on how to fix as uninstall video card driver and reinstalling it, still the same, I have 2 video display adapter, a Nvia GeForce 940 M and the other is built into the Intel HD 5500 graphics card try it on the two graphics card and still the same thing, I try to use the built in function Windows 10 Reset and I have had back display but if I try to lock the screen or restart or shutdown and restart it will return to the blackscreen, I try to press the windows logo + P has selected everything on the way to project the screen, still the same , I even try to start in safe mode and the safe mode with networking, but it wouldn't boot in economy mode. I was thinking of getting the installation disc 10 windows or the media, but before I try to my former installer of windows 7 and it would not even start to optical disc even if I already change its start encode or priority to CD ROM drive Those who have experience dealing with this issue and was able to successfully fix it. I really need some help here. Thanks in advance.

    It is one of the big mistake on windows 10, autopilots updates, especially about the graphics drivers.

    the best way is to enter safe mode, uninstall the graphics card Intel, checking also to uninstall the software. Navigate to c:\Intel and delete all the files associated with the installation of the graphics (you can delete folder Intel also).

    How to enter safe mode, you can follow the instruction for recovery drive:

    http://www.digitalcitizen.life/4-ways-boot-safe-mode-Windows-10

    You can try to start by pressing ALT + F10 to start recovery, and then follow the instructions to enter in safe mode or use a recovery/USB support facility:

    http://community.Acer.com/T5/knowledge-base/Windows-10-installation-recovery-media-creation-and-use/...

    Then, you will need to disable the automatic update drivers:

    http://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-Windows-10/

  • Black screen on startup of Windows 7 system

    so I have a PC with windows 7 installed in. whenever I turn on the computer, I have to restart exactly 3 times to reach the main office.
    the first time I hear the sound but the screen is still black.

    the second time, the screen is lit until the startup of windows line is fully charged

    the third time, windows starts normally.

    I just had this problem recently, a few weeks back, I think.

    and I don't know how to cope.

    Original title: Windows 7 problem

    Hello sunny

    Thanks for posting your query in Microsoft Community.

    I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

    1. You did changes to the computer before this problem?
    2. Do you have an error message when you start your system for the first time or the second time?

    There could be a variety of causes, with the result a black screen the performance of Windows 7 systems. Reasons could be a problem with the video driver, problems with the Desktop Window Manager or may be some registry problems. So, I suggest the following methods to diagnose the problem and help get started you in a good sense:

    Method 1:

    Try to start the system in safe mode and check if the number is reproduced. If this isn't the case, then clean the computer starts and check if that helps.

    Step 1:

    Safe mode is a diagnostic mode in which you are connected with only the minimal necessary services and active pilots. Check if the number is reproduced.

    Start your computer in safe mode

    Step 2:

    Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
    How to perform a clean boot in Windows

    Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

    Method 2:

    If the methods above do not help, please refer to the additional steps in the following link:

    Why my screen is black when I start Windows 7?

    Registry warning:
    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    How to back up and restore the registry in Windows

    Hope this information is useful. Let us know if you need more help, we will be happy to help you.

  • Movie Maker black screens. AVI after nVidia update

    I have been using Windows Live Movie Maker (15.4.3538.0513) for several months with no problems.  I've updated my nVidia drivers last night and now I get a black screen when you import .avi files into Movie Maker.  It worked before.  I did a system restore to the previous version of the video driver and Movie Maker is capable of processing the .avi files.  I also tried to reinstall the codec files, but I am at a loss on where to go next.  Help?

    .wmv files seem to be working before and after the upgrade from nVidia, but FRAPS capture .avi files, and I'm not interested in going the extra step to convert - it worked fine before.

    Looks like roll back the video driver is the answer. Unless you have
    a specific program that requires the view is not necessary to press to update
    anyway.

    Now, I see that you use Windows Live Movie Maker and this is why
    There is no compatibility tab. I guess I think of Vista Movie Maker 6 when
    I see a question of Vista.

    FWIW... .avi files can be converted to a lot in most of the converters and
    insofar as quality loss... the files will be converted in any case when Live Movie
    Machine saved as WMV.

    Vista Movie Maker 6 (better IMHO application) can record in DV - AVI.

    The following chart shows where the DV - AVI option.
    http://www.Papajohn.org/IMGs/Vista-PublishToComputerChoices.jpg

  • Black screen on startup after installation of the wireless router

    I recently installed a Netgear Wireless - G Router (WGR614) on my computer vista HP laptop and since then, I have experienced a few problems. One day my computer was working fine. I stopped it and when I went to leave the next day morning, the screen was black with a bunch of small lines. It would not load anything so I stop and tried again. It's the same thing. I turned on and close my count, and when I opened it upward a few minutes later the screen was beautiful. Then, I have lived the "Blue Screen of death" 3 times. I researched what the problem might be and thought that I might need to update a driver. I went to HP Health Check and there were a couple of updates on a wireless adapter and a card reader, so I installed the updates. I have not experienced the blue screen since then, but I still have problems with the black screen when starting upwards. If I leave the computer open the black screen turns to a white/blue color and nothing loads. But if I close it then after a minute or two everything is. This could be the cause?

    Hello

    Start with the wireless router is not the cause of the problems. It is a stand-alone device that simply provides a network connection for your system. Offhand, I would say that you experience a hardware failure, and perhaps the time is simply coincidence. Knowing what was the error message stop can help to indicate where the problem lies, but your description of the problem is quite indicative of a hardware problem. Solve it will probably require involving a technician (contact HP if it is still under warranty).

    Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

  • My Equium A60 not startup after Windows update

    Hello.
    I have an Equium A60 (PSA67E) about 1 years. There has been many problems with this one recently. First, there was the problem of overheating. The machine would heat up and stops by itself without any warning. I tried many options by keeping the cooling ports clear but dint help not at all.

    I've recently updated my bios version 1.90 such suggested by Toshiba. I always see overheating so far after the bios update.

    The most annoying is the display driver which is in this case a lack of mobility radeon ATI 7000. This would cause the display to become oversized and the resolution is very low. It would go without saying when I restart the machine.

    Last month, I reformatted the machine using the Toshiba Recovery CD. Everything went well until I am passed on the automatic update of windows. The first update coming, and I install and reboot the machine to let it function. He's fine. Comes the second update is installed and I have proceed to restart to allow functional upgrades, it does not start. The machine keeps starting over and over again without loading the OS. The screen is the typical Toshiba boot screen with the yellow light (charger) on the screen and after some time a blue screen is delivered for a short time (I am unable to read this error message it is said) and the machine starts start again. What can be the problem?

    I need to install windows XP SP2, and for this I need to go through the Windows Update. What can be the remedy and on the update of the available display driver. I tried, but it makes the situation worse.
    I used the recovery CD at least 20 times that there is no alternative. I tried to start in safe mode but din't work.

    Hi, Germain,.

    According to your description of the problem it doesn't seem to be anything wrong with what you have done so far, but I just want to clarify a few points.

    1. After installing the recovery CD system you install/activate your anti-virus software?

    2. are you using Windows Update in automatic mode or you manually select the update process?

    I recommend you to turn off automatic error (Advanced tab in system properties) reboot so the system will not attempt to restart when you get your blue error screen. This will allow you to see what error.

    Kind regards

  • Only get a black screen on startup of Windows

    I have the most recent 5K 27 "iMac with a Radeon R9 M380.

    I want to install Windows 10 with an ISO and the process seemed all fine, even managed to get to the point connect you with my Microsoft account.

    But then after that I got a black screen.  Off and then restarted back in the Windows partition.  I get the small circle of loading Windows but then after that another black screen.

    I was wondering anyone knows it?

    You can start Windows safe mode? You have probably installed a wrong driver GPU.

  • Blue Screen of Death After Windows Update

    I was out of the House one night and while outside, my cell phone went through a routine Windows Update and restarted (what he did specifically I'm not aware of). Unfortunately, when I came back, I met a blue screen of death. I tried a system repair and restoration of the system, and none of them worked. I'm typing this from my wife's computer as we speak. I am very anxious, and I would like to use my laptop again. If anyone can help, please reply as soon as possible.

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    MS - MVP - Elephant Boy computers - don't panic!

  • Screen resolution changes after Windows updates

    New update keep affecting my screen resolution in large print? When I install as a group, I have to restore it using an external hard drive.

    Hello Steve,.

    Thanks for posting your question on the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    What is the brand and model of your computer?

    Thank you for details on the question and your efforts to resolve.

    I appreciate your time and patience.

    This problem can occur either because of incorrect display settings or if the display driver is not updated or is corrupt.

    I would suggest trying the following methods and check if it helps.

    Method 1:
    Please use the suggestions in this article and check the issue.
    Reference:
    Get the best display on your monitor
    http://Windows.Microsoft.com/en-us/Windows/getting-best-display-monitor#getting-best-display-monitor=Windows-7

    If this does not help, use method 2.

    Method 2:
    Update display driver of your computer from the manufacturer's Web site and check out them.
    Refer to this article:
    Updated a hardware driver that is not working properly
    http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

    See also:
    Automatically get recommended drivers and updates for your hardware
    http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Problems with services of automatic startup after Windows Update problem

    These are probably related to many things I tried trying to solve the problem of Windows Update - until I found the answer to Fix It.  That fixed my Windows Update, but now I have these problems.

    I tried to run the bat file that Sohail suggested in this thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/41f1d01e-e787-479b-83de-c66f40a23a37/
    He ran with errors, so I suspect he undid some things and then they don't get put back.

    Those that I know I need is:
    Windows Audio
    DHCP client

    These two begin very well once the system is in place, but I have to do it manually.  They still claim to be automatic when I view in the Services management tool.

    I also noticed that the following services are set to automatic but have not started either.  Is this a problem?
    Task Scheduler
    TCP/IP Net BIOS Helper
    Windows event log
    TPM Base Services

    So, how do you restart automatically?

    Problem posted in another thread to improved Performance.  Long story short - a repair settled with Vista DVD.   He fixed the problem of services, but the problem of Windows Update is back.

  • Black screen on startup after update of nvidia driver geforce 8600M GT XP home with Bootcamp on dual-boot MacBook Pro 3.1

    My computer is a 15 "MacBook Pro Intel Core 2 Duo dual boot Windows XP family. I recently upgraded to Bootcamp 3.1 that caused a major graphics display problem: the screen resolution has been set to 640 x 480 and wouldn't all interface fit properly on the screen, making it difficult to use to completely unusable. Finally, I figured out to roll back the Nvidia GeForce 8600 M GT driver of the 197 present in the previous version of 195.

    It's all working again.  XP, the interface and all my apps worked fine.  However, a couple of my applications asked me to update the driver, and I am just curious stupidly.  So, I turned on the system restore, backed up my XP using Winclone partition and tried to update the driver again. This time, the problem is even worse. Once XP has started, the screen goes black and I don't have access to the operating system at all.

    Is it still possible to roll back the graphics card driver without wipe partition, completely reinstall XP through bootcamp Assistant and then reload my clone? I have the XP installation dvd, but do not know how to proceed with him.

    Thank you

    OK, I solved my problem. I managed to solve this problem by booting in safe mode using my installation cd.  This got me to the home user interface screen where I could access the nvidia folder and reinstall the previous version of the driver.

    Hope this helps someone else out there with a similar problem.

    Good luck.

  • screen resolution changed after Windows update

    PC: Dell Vostro 220 s

    OS: Windows XP Professional SP3

    Monitor: Dell 2009WFP LCD, is the native resolution of 1680 x 1050 (according to CNET review)

    Problem: After an automatic update of Windows, my screen resolution has been changed to 800 x 600, where the police has been huge and fuzzy on the screen.  Then, I realize now the display settings only have 5 options, 800 x 600, 1024 x 768, 1280 x 1024, 1600 x 1200 and 1920 x 1440.  The last of them is out of range.  So I put it to 1600 x 1200, but everything on the screen appears stretched.

    I tried system 1) at the earliest days of restoration, 2) unplug the monitor and reconnect the monitor, the monitor 3) download the Dell Web site WFP2009 driver, nothing works.

    Nothing has similar problems, how do I get the near resolution of 1680 x 1050, which is classified to the native resolution for this monitor according to the CNET Web site, and I vaguely remember what the maximum resolution in the display settings.

    Appreciate any help.  Thanks in advance.

    Hi mumimi,

    It seems that your system was shipped with Intel graphics card. As several drivers are appearing with exclamation points, I would say that you can download the latest drivers here-> enter the serial number of your system-> select OS--> download/install drivers in good order as given here.

    Please respond to the findings. He won't be far away.

  • Satellite A100: Black screen on startup of windows

    Hello everyone,

    my screen doesn't show anything until windows XP starts. No toshiba start screen, no boot menu. The rest works batteries, no errors. I would like to have the normal start with: "press del to enter setup" etc.

    Thanks for the help

    Hello

    Something like press DELETE to enter Setup does not appear because usually, at the beginning, only the Toshiba start screen should appear.
    If you want to get into the BIOS you press "F2". Pressing the DEL you will not enter the BIOS. It s a notebook, not a desktop PC, my friend ;)

    What you can do is to disable Quiet Boot in the BIOS. Then active diagnosis and summary screen appears.

  • Settings of Touchpad Acer R7 lost at startup after Windows Update 8.1

    I have an Acer Aspire R7-571. In mice, there is a tab for the momentum, which allows you to configure the touchpad, as follows:

    Where you can do things like turn off the tapping, set up scrolling, etc.. In Windows 8, it worked out fine; Since the Windows 8.1 update I find that all these parameters are lost each time that I reboot. To solve this problem, I open Control Panel and open the mouse. I still have to hit tab momentum - just open the control panel mouse Panel is quite suddenly revive all my settings and get the Touchpad works the way it is configured.

    I installed the latest drivers of momentum for drivers Acer site Win8.1:

    http://global-download.Acer.com/GDFiles/driver/touchpad/TouchPad_ELANTECH_11.6.27.201_W81x64_A.zip?a...

    Which erased all my settings, but once I went and set them up again and back on, the problem has been resolved.

  • After the updates of windows, the computer stops responding with a black screen at startup of the system

    Original title: Windows XP does not start after the update, no error message

    Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.

    Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.

    -F8 does nothing, can't use the last known good Config or Mode safe

    -Change boot order in the BIOS to boot from the Windows XP DVD, hoping to get the recovery console, but the same thing: black screen, no attempt to spin-up DVD or HDs.

    -Removal of mobo battery to reset the CMOS, no joy.

    -Checked and re checked all connections inside.

    -Stripped devices and added one at a time, no joy.

    -Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.

    I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.

    Any suggestions?

    Hi Cougarific,

    We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
    See computer stops responding with a black screen when you start Windows XP

    Note: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.

    Visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for

  • Serial RS232 between existing Instrument and reading software provider

    Hello.  I have an instrument with software supplier for the acquisition of data from the instrument to a PC through serial RS-232 communication.  I would like to acquire data in LabVIEW instead of via the provider software.  The seller has given virt

  • V480 161 cannot install Windows 8 - crash on start-up screen

    Thus, as soon as the BIOS page last, appearance of the logo Windows and the lower ring circling. After 10 seconds, it stops and restarts automatically. New machine. BIOS has been reset by default several times.

  • System Restore and security updates

    A did the system restore for a March 22, 2010, as Windows Explorer had become deadly slow and I was unable to determine why. Seems fine now. My question is: Do I need to download and install new updates of security for Windows XP (professional sp3) p

  • Automatic control of the channel select

    I have a text input box that is displayed to the user for the information to be included - this will be done via a bar code reader, but it does not work because to enter in the text (bar code), a user must select the channel control unit where the te

  • window upgrade Windows 10

    I can't leave the ANNOYING windows 10 upgrade window, who jumped on my screen, WITH OUTPUT NO choice; only choice is to update now, or reschedule - I don't WANT WINDOWS screen 10, but it will NOT let me xit. even after shooting computer power off, th