Black screen with mouse pointer count on reboot after installing SP3

Similar Questions

• Windows Vista does start with a black screen no mouse pointer.

  When I try to load vista is going just a black screen... the little green bar moves and jumps, then black screen. I am able to run in safe mode and I try to run notron and I get and internal program error code: 0x8007045a.  I can't connect to the internet as well as in the safe, do not know if this is normal. I doint at currintly run a restore in safe mode to see what happens.i am able to run the Startup Repair tool, but it does not solve the problem. If I bring the details of the problem, that's what I get

  problem event name: Startup Repair v2
  signature of the problem 01: auto failover
  signature of the problem 02: 6.0.6000.16386.6.0.6001.18000
  problem signature 03:6
  problem signature 04:262148
  signature of the problem 05: no root cuase
  signature of the 06 problem: no cause root
  problem signature 07:0
  signature of issue 08: 1
  signature of the 09 problem: System Restore
  problem signature 10:0
  OS version 6.0.6000.2.0.0.2561.
  locale ID: 1033

  Try to start in safe mode and in the type of research start devmgmt.msc and press ENTER.
  In Device Manager expand adapter screen and try to turn off the graphics card and verify if you are able to boot into normal mode.

  Also try to access http://support.microsoft.com/kb/929135

  Follow the steps described in the article and see if you can boot into normal mode.

  Hope this helps you solve the problem.

  Concerning

  Srini

• Problem: No icons on desktop, no taskbar, just a black screen with my pointer. I got a response to restart, press F8 to restart the menu, select Safe mode with network, but at this stage of my computer, it is in safe mode, help!

  Ideas:

  • Programs that you have problems with Windows XP
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Hello tfortexas

  Do you get the login screen before the black screen?    You never even get to the desktop?

  Try this fix.  You will need an XP installation CD.  If you don't have that it is OK to borrow one.  Try to get the same version of XP as your example Home/Pro/Media

  Configure your PC to boot from the CD if it is not already configured in this way. You may need to enter the BIOS to configure the PC to boot from the CD.

  Set the boot order of

  Floppy (if present)

  CDROM

  Hard drive

  RECORDING and EXIT

  Start your PC with the XP installation CD in the drive. When you see the prompt «Press any key to boot from CD...» ", do and start the process to boot on CD.

  When the Recovery Console option is available ("press R to start the Recovery Console"), do it. You may be asked to what Windows installation to enter, what kind of cases the number of the Windows installation you want to work (usually ' 1').

  When you are prompted, enter the password for the Windows installation. If you have not set up a password just press ENTER

  At the command prompt, type

  FIXMBR

  Come in

  Then type

  Fixboot

  Come in

  Type

  OUTPUT

• C850 satellite will not start - black screen with mouse cursor while

  the screen while starting up is black with the cursor display white mouse - but won't start

  the computer is only 3 months with windows 8

  Please help me

  Thank you

  You mean underscore flashing/blinking in the upper left corner?
  It is above all an indicator of malfunction of the HARD drive.

  In your case, I recommend contacting the Toshiba authorised service provider because the laptop is 3 months old. In this case the warranty is still valid and you must have it repaired for free.

• Windows vista black screen with pointer

  I am vary frustrated right now... I had installed windows vista on VMware and installed OK, but when booting I get this black screen with a pointer... It is vary frustrating because I need this virtual machine for the office... Can you guys please help me! It's 1:00 and I'm tired of change... Help, please!

  Never mind guys! I got it market! : D

• Black screen with flashing '_' in the upper left corner.

  Im running Vista 64-bit Home Premium and recently ran chckdisk because the computer found some "bad sectors" and prompted me to run. After reboot, the computer loads the image in which I can press "delete" to enter the bios (which I do), then press "tab" to go to the post OFFICE (which has no effect and always load the black screen with a '_' blinking at the top left. If I do nothing, the black screen with the '_' blinking always appears after the image. I can't start in safe mode or access the "Advanced Boot Options". The only thing I can do after the black screen is press "ctrl alt del" in which the same process begins.

  I bought my computer from online retailer so it did not come with any CD to restore/recover...

  Hello

  1. did you of recent changes to the system?

  Check her unplug all devices external (except keyboard and mouse) and if you are able to boot.

  If this isn't the case, I suggest you contact the manufacturer or retailer for a Windows Vista Installation DVD.

  Once you have the DVD you can try to perform the Startup Repair.

  Method 1: Run a startup repair.

  (a) Insert the disc.

  (b) restart your computer using the power button on the computer.

  (c) If you are prompted, press any key to start Windows from the installation disc.

  (d) If your computer is not configured to boot from a CD/DVD, check the documentation that came with your computer. You may need to change your computer's BIOS settings.

  (e) choose your language settings, and then click Next.

  (f) If you are using the Windows installation disc, click Startup Repair. (g) click ok when you are prompted.   Follow the steps in the link to perform a startup repair. http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

  Hope his helps.

• Black screen with cursor

  Problem:

  Windows startup but stuck on the black screen with cursor

  System:

  E7440 Dell with Windows 7 Pro

  Description:

  E7440 has a ssd msata 250g installed with an msata to sata adapter. Hard drive's MBR mode. The system works well on Windows 7 pro. E7440 comes with an msata slot, so I removed the adaptor and connect directly on the slot msata ssd. Then the black screen with cursor problem happened. Put the adapter back with ssd and Windows 7 booted up normally.

  I made a disk image of the ssd adapter so that Windows 7 is running, then restore the image to a disk sata hard. The black screen problems are out again.

  Safe mode works normally. Low screen resolution does not solve the problem.

  I also tried to copy of ssd hard disk drive, but Windows boot had another problem: session3_initialization_failed.

  Any help is appreciated.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you get a black screen with cursor.

  I suggest you to refer to the suggestions of Nithyananda J replied on January 6, 2010 and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-update/Windows-7-black-screen-with-mouse-cursor-in-normal/9fea95dc-7dd6-415e-BBC2-7115311c196c

  You can also check:

  http://answers.Microsoft.com/en-us/Windows/Forum/all/Win7-wont-boot-black-screen-with-blinking-cursor/1b4b501a-6722-446c-8275-c1c568f275b4

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Windows Vista starts with only a black screen with the mouse pointer.

  Saturday, 02/27/10, I left my laptop (Dell Inspiron 1405 E) because I used Studio to produce a couple of videos.  When I got up in the morning, he himself had closed.  I tried to put on normally, and he said: recovery error windows, then on lists: Launch Startup Repair tool and start windows normally.  I tried to do a repair, but it just comes back to the same screen.  When I try to boot normally, it shows the progress on the background as usual bar, but then he comes up to a black screen with a mouse pointer.  When I run one of the many diagnostic tests, it is said that the BIOS cannot find the operating system loader.  I'm pretty adept at computers, but nothing I've tried before reinstalling Vista works.  I have files that I need to keep it on the computer, and only a few of them are saved.  Please help me soon, as I need for my school musical production on Thursday.

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system
  Restoration, it must only be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
  3.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can do a repair installation which should save the data but you will be
  Maybe reinstall programs. It also requires the correct Vista disks especially for OEM
  versions. You will need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Black screen with only the mouse pointer

  I just bought a Toshiba with Windows 7 laptop. Black screen with the mouse cursor after a few minutes of no use.  It seems to be the activity of the laptop but nothing happens even with a Control Alt Delete. I noticed after like 20 minutes, the windows screen comes back on.  Any ideas to solve this problem.

  Hello

  Since there seems to be a fairly new computer, you should check with the seller and the support from Toshiba
  for possible replacement and/or warranty repairs. Remember that do you more that they can
  It's something that you don't.

  Check with Toshiba support, their books online and the drivers and their known forums
  questions.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  ----------------------------------------------------------------------------------------------------------------

  If you want to solve the problem:

  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  References to Vista also apply to Windows 7.

  No registration necessary data and re - install Windows 7 might be the best option, but here are a
  few others.

  You can save your files by putting the drive in another computer or an external hard drive enclosure, then
  saving them. Do this using several methods to redundantly. Of course, a real computer
  Shop or the manufacturer of your system can help to recover the files.

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a window 7 disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get
  it.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  You can create a recovery disc or someone else use same version (to do the system restore
  It only needs to be bootable).

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  Try Repair Options recovery or a Windows 7 boot disk system

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  If nothing works, you can do a repair installation.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• WIN8 - no desktop, black screen with the mouse pointer. Manager tasks and the login screen work.

  As usual I left my computer and after a few minutes, he fell asleep. Next morning, I had moved to the mouse, computer wakes, but I got a black screen with the mouse pointer. I hit CTRL + Alt + Delete and screen with Task Manager option appeared. I stop computer and rebooted. Welcome screen and logon is displayed. After you enter the password and click on submit that the screen becomes black with only the pointer visible mouse. I don't have not installed anything recently. Can you help me find my office?

  OK, I had the same problem. I thought that if you have a pointer and can launch Manager tasks and all programs through its file > new task, then the hull works correctly. No office and no taskbar mean that something is wrong with explorer.exe. Now, he has corrupted not necessarily, may not properly launched.

  Here's what I did:

  1. I opened the Task Manager, the Details tab

  2. I killed all explorer.exe on the list

  3. just to be safe, I also tried to kill dwm.exe but it will be may not be necessary (it never goes away)

  4. I started the new instance of explorer.exe via file > run

  And voila, I had the desktop and the taskbar.

  It will be useful.

• Boots system to black screen with only the mouse pointer, ChkDsk finds the same mistakes every time, but does not drive.

  My system has the latest updates installed, but it has not restarted when a power failure occurred.  System ran file check at startup and started to only black screen with the mouse.  Sticky Keys dialog box and file sharing is just what works.  System Restore find restore points, but fails with errors.  System repair find anything wrong.  ChkDsk /f and / r always produce the same result with about 30 files deleted from the index, and then these same files recovered orphans.

  I cloned the drive to another and get the same results.

  All modes of security also start to black screen.  CTRL-ALT-DELETE, CTRL-SHIFT-ESC, WIN-E, etc.  do not work.  Only 5xSHIFT brings a dialog of the keys sticky.

  Via a command prompt I can read and write files & folders on the boot partition as if nothing is wrong.  Same thing with shared files on the network.

  I asked about this on the forum to update and have no solutions.  Could someone please help?

  Thanks in advance.

  BestPartyBand,
  I'm sorry to hear that none of the solutions that we offered was able to solve your problem.  I know how very it can be frustrating to have to start all over again with a clean system, especially with the amount of work you have put in get your network configuration.  I have not found anything that could solve your problem without reformatting, unfortunately.  I didn't want to point to one of the articles I sent you a link to (when you start a Windows Vista-based computer, the system may stop responding (hang) at a black screen.)
  http://support.Microsoft.com/kb/946532 this article talks about the corruption of system files in the $Txf directory. This corruption causes a situation of deadlock between the Transactional NTFS (TxF) and the automatic verification process.  I think that is what has happened on your drive hard when the crash occurred.  Here is a good article about this in detail that you might find interesting technically: transactional Ntfs and loss of data
  http://www.articlesbase.com/data-recovery-articles/Transactional-NTFS-and-data-loss-778234.html

  I hope that it works for you, let us know if we can help you.
  Thank you
  ) Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite X 205-SLi3 - black screen with the mobile mouse at startup

  I have a computer laptop X 205 - Sli 3 satellite, which is a little more than a month and running windows Vista. (let me know if the exact specifications make a difference)

  Yesterday morning my laptop was working fine, I arrested him at home because I need to take to work with me to get some files there. However, when I tried to turn it back on all I got was a black screen with cursor mouse mobile white dead center. I saw other posts with similar problems, but no solutions.

  Loads everything up as normal at the beginning: I get the Toshiba load screen (this allows me to make changes to the boot from there with F2, F8, F12 or, but none seems to have no effect) and I get the little green loading bar of Microsoft just before the screen blinks a few times and then turns black except for the white mouse. The touchpad, Capslock and scroll lock keys * are * admissible, but the function keys and Ctrl + Alt + Delete to do * not * work. There is no way to stop the laptop at this point without maintaining the power button.

  I tried to start in safe mode, safe mode with networking, safe mode with command prompt, only to get exactly the same result after Windows loading bar. (only a lower resolution on this beautiful Virgin high-def screen mouse cursor). I activated the boot record, nothing, I tried to start with the "last known good configuration", nothing.

  I tried windows repair options: repair system, System Restore (it * was * a windows update just before restore point in my laptop screwed up and I m wondering if that has something to do with it because it was the first time the computer was turned off since the auto update installed... but get an older restore point does not help) , as well as the windows memory diagnostic tool. Everything is displayed normally but still black screen after the loading bar Microsoft...

  I also tried the debug mode, and directory services restore mode just for the heck of it - each time the black screen of death.

  I even put in the Toshiba recovery disc and put my laptop to boot from the CD rather than the HD (it gives me the same options by pressing F8 and go to repair are starting only I didn't have to put my admin password)

  The only thing I can think that I n t done is format my whole hard drive, I know that this is not always a solution, and I prefer to keep all my school and work files if possible. Fortunately I am able to get into the command prompt BACK and some of the most important things am copy on a USB key, but I'll still probably lose all my programs and larger files.

  Someone had a similar problem?
  If so, what was the solution?
  I would call all technical support, but I won't have time until after the new year to spend on the phone and I have a feeling that their solution will be to format and use the recovery disc.

  Man, such an expensive machine and then all this work of wouldn because of some software sh... So, if you have backed up your most important files, then, I would _recommend_ you to recover your machine. Won´t solve you anything just trying to find the error, believe me, you'll go nuts.

  Just put the recovery in the drive and start the process of "delete-all-my-programs-but-protect-my-nerves-and-make-everything-OK".

  Welcome them

• Computer starts up, it stops at a black screen with the mouse icon (which moves around as usual)

  When I start my laptop, it goes through all the loading screens (Windows Vista etc.) then sticks to a black screen with the mouse icon... I somehow managed to try a restore of the system by a few points, but they all failed a moment I can't even find this option.

  Hi Peter,

  1. have you done any recent hardware or software changes to the computer before the show?

  2. with what code error did system restore fail?

  Method 1:

  Try to start the computer in safe mode and check if the problem persists,

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 2:

  Try and perform a startup repair and check if that helps you.

  Startup Repair: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

• Unresponsive, black screen with mobile mouse, Odd blue lines during startup (Vista 32)

  First a little background seems to be in order.

  At first my problems seemed associated GPU. Play games would often result in freezes after explosive and muzzle flash effects. The entire computer freezes, pixel green and pink lined the edges of most objects. The only solution was to turn it off and restart it manually.

  The problem persisted in programs like the use of the internet for non flash based sites average.

  In Device Manager, I noticed a few red flags on my graphics card and problems with my drivers (I've updated my drivers recently, but after the initial problems) but I couldn't find a way to remedy the situation.
  

  Now start is messed up. The loading with green bars screen has shifted but evenly spaced blue lines on the entire screen. It takes a lot of time on this screen before the end. After that, it becomes a blank black screen with only my mouse visible and usable.

  All I can do is to move, clicking does nothing.

  Startup Repair seems to be corrupted on my computer from a previous problem, because it no longer works and a few start up via F8 options I tried show no effect.
  

  Safe mode shows no difference.
  

  I'm sure if the GPU is a part of the problem, but I have a nVidia 9800 GT.

  -Thanks in advance.

  By using the Vista recovery disc did fix my computer.

  After some trial and error, with execution of the various options for disk based, I finally got a restore point for work and now my computer is working again (I am actually posting about it right now!)

  I couldn't get startup repair to make no progress, nor could the repair options do much.

  But I was able to restore for some time in mid-August and I hope I can keep this race.

  I still have the blue lines when you start upward, but they appear not anywhere after that. I think that the root of my problem lies in my graphics card because my computer does not show that any evidence that I'm using a (cannot run games) and the device manager says that the device has been disabled due to a problem (code 43).

  But I'll leave a thread in the hardware forum where it belongs.

  Thank you all for your help, it is appreciated.

• Windows Vista starts with a black screen with the mouse cursor

  Hello

  I bought a new Toshiba laptop with OS Windows Vista from Best Buy. At time of purchse that Best Buy does not give me the Vista OS software, they said that the operating system is already installed in the laptop.

  Now, after a year, I have problems with the laptop. The Vista starts with a black screen with a mouse cursor. Before writing this issue, I searched some tips to solve the problem as

  (1) by pressing F8 while the computer is on and select it the option "last good known Configuration (Advanced) option." but it didn't work.

  (2) by pressing F8 when the computer is turned on, then turn on the option 'System repair Option', it did not work.

  (3) by pressing F8 when the computer is turned on, and then select the option "" safe mode / Normal mode option "Unfortunately she also did not work."

  Could you get it someone please let me know how I can solve this problem.

  Thanks in advance

  If Safe Mode does not and you do not have a Vista DVD from Microsoft, do a repair disc to do a startup repair, etc.:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

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  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

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  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

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  Also ask them if it is possible to make the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when you're up a new drunning.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

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  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner