Black screen with white horizontal lines
Every other time I start my computer from any State that it is in French - the screen is black or half black with 2 or 3 white lines which crosses the middle section horizontally. I run Windows Vista on my HP TouchSmart TX2 laptop. I spoke with HP who think it's a software issue. Any help would be great!
First of all, you can install the latest video drivers from HP. If that solves your problem, then HP was right, and that's fine. However, if it is not then despite what HP you said this looks like a hardware problem with the video card or the laptop screen. MS - MVP - Elephant Boy computers - don't panic!
Tags: Windows
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My laptop is a few years old and today after I log in, I get a black screen with a white cursor. I read a few threads on the forums and have tried to take the battery out and pressing the button for 30secs-2mins (tried twice). I can access everything ok in Mode safe, so made a malware bites scan & clean registry. No maleware was found and I rebooted, but always the same black screen when you connect in normal mode. I tried to access the Advanced tab in the BIOS to make the test hardware, but I do not have this tab. I'm out of ideas. Help, please
Hello;
Let me welcome you on the HP forums!
As it works OK in safe mode, then it's SOMETHING that is loaded at startup which is screw up the display. Could be a runtime program. could be drivers, might be a Service.No easy way to tell.
Demarrer start in safe mode, type MSCONFIG in the start area. When that opens, turn off ALL startup items. Reset.
The PC now work, if one (or more) of these numbers - and you have to go through a tedious process of re-enabling them one at a time until the PC fails again. The last of them that you re-activated was the problem.
Here is a tutorial on how to do it: http://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/
If the PC still does not work with all startup items disabled, then return to msconfig and click on the Services tab. Check the hide services Ms. Then turn off half superior Services. Reset.
If the problem is resolved, you will need to go through a tedious process of reactivating a Service at a time until you find the one that is the problem.
If the problem is not resolved, turn off the other half of the services. Repeat as above.
No easy way to do...
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I try to perform a new installation of Windows Vista Home Premium (64 bit) on a Dell Inspiron 1545. The hard drive was completely wiped out and I don't have the original disks (I use a Vista CD from another computer Dell). Installation is proceeding normally up to the phase of "Complete installation" where it crashes for almost an hour and then goes to a black screen with a white cursor.
I have tried all the following suggestions (found here and on other sites online):
Reset the BIOS has no effect.
By pressing SHIFT 5 times has no effect.
CTRL + Alt + Delete has no effect.
Rename to the event log file has no effect.
Remove one of the memory modules if the computer has only 2 GB installed has no effect.
Running CHKDSK finds no error, and has no effect.
The attempt to start safe mode causes hang crcdisk.sys.
Try a normal boot hangs at the screen loading w / loading scroll bar "stuttering".
Startup Repair runs for hours with no results (I said to cancel after you let it run overnight only to find it still 'work' in the morning)
Does anyone have suggestions more?
Thanks in advance! : D
Dell Media you are currently using may not have drivers appropriate for your PC.
Contact Dell technical support (have your number of ready service if they ask for it) and ask for the "recovery media" to your specific model number. There may be a small fee involved.
http://www.Dell.com/content/topics/global.aspx/services/en/dsc_home?c=us&l=en
J W Stuart: http://www.pagestart.com
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I had Windows Vista on my computer and I got a virus. None of the antivirus working to clean the infected files and clips failed as well. So I decided to run repair system and it to halfway through, my office has crashed. I turned it our with the restoration of the vista disk and has no load. Then I attepmted to install a new copy of windows 7. It wouldn't load and I still get the black screen with the white cursor. I have therefore load Linux Mint and it seems that I can only have linuc on the computer. I deleted all lartitions because the partitions have been affected by the virus. Help, please. I need windows 7!
Hello
1. when exactly this problem?
2 did you change on your computer?
I suggest you remove any external devices.
I also suggest you insert the DVD and try to install windows 7.
I also suggest you to go BIOS and select CD/DVD boot as the option your priority and check.
BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
I suggest you to follow the links and check out how to install windows 7.
Installation and reinstallation of Windows 7
http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7
Installation of Windows 7: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/installing-Windows-7-frequently-asked-questions
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Defective boot to a black screen with white cursor and DDDP errors.
I have a Pavilion h8-1020, which began to show a black screen with a cursor flashing after the initial splash screen.
I ran all the options except a complete reset utility mode. I downloaded the Dell Diagnostics Deployment Package and booted from it.
I ran the tests and got these errors
4 c 00:0522 - system Interrupt controller or device has failed
These all failed
4600:021E - SMBIOS unidentified LM78A
4600:021E - Fan1 SMBIOS
4600:021E - SMBIOS chip fan 2
I put an old HD and it starts to boot to the operating system while it recharges. It is further than he gets with the original drive.
Any thoughts would be appreciated.
Thanks, BC.
It's the Dell forum, so why you post questions on a computer HP here?
The Dell diagnostics probably will work correctly with the HP hardware so that the results are meaningless.
Ask your questions on the HP forum...
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Boots Vista black screen with white cursor and nothing else (Black Screen of Death)
After a download from Microsoft update last week, my system has rebooted. He first had a screen blue error, rebooted, reported a disk error and automatically run CHKDSK. Since then, the system has started a black with white slider screen and nothing else. This happens at startup options (Normal, safe, safe with the last command good known configuration). Not even sticky keys would come to the top. CTRL-Alt-Delete, Ctrl-Alt-Esc and all other keys has nothing did. Even with a right click.
I searched all over the web for solutions. I found (and tried) several over the past week, but nothing has worked.
Here's what I tried...
F8 held key on boot to the top and entered the startup recovery. Ran of recovery. Initially so found of disk errors. Those fixed. Then he said he could not repair the system and reported two pilot errors.
Tried system restore. He said that I had no restore points (even if I know that I had before).
With the help of recovery options, I went to the command prompt. Asked to RegEdit and load the Software hive. Checked the connection entry Windows NT; made sure, it has been set to explorer.exe
The system, checked RpcSs Key hive. Already the NT AUTHORITY\NetworkService value
Renamed event connects winevt and not create the Logs folder
Removed the hard drive. Attached to another system (as slaves), and the registered file permissions. They have screwed everything up. The fixed file permissions and drive put back in original system.
Œuvres self-retaining keys now. Do not, however, as my sticky keys doesn't have a link to configuration.
Went back into recovery startup via the F8 key at startup. Now, when I run start recovery, it says that everything is going well and there is no problem.
I have download the hotfix from article 977675 Microsoft, but I don't know how I can apply it without being able to get into windows. I would like to contact MS e-mail or chat support, but I can't get the product ID without being able to connect (frustrating talk).
I would like to reinstall OS, but HP does not provide an installation disc with their systems (only a full restore partition). My system is backed up (with the exception of the Windows folder), but I really don't want to have to make a full recovery, as I have a lot of specialized programs and settings that would probably take me a week to re - install and re - set.
Anyone have any new ideas?
Hello
Here's my usual BlackScreen convenience store, because it may be that you haven't tried
or if you have access you might be able to come back and start some of them.----------------------------------------------------------------------------------------------------------
You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
on devices and UNINSTALL - REBOOT.Another method to try to get to the desktop (try in normal Windows Mode without failure)
CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
by tapping F8 as you start several times.First check this thread in case it is simple and if not to come back to this thread.
http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a
Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
That there is no information on a black screen as it is on a blue screen just adds to the
Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
Google to see the proposed repairs, whom some have worked however these cover a wide
field efforts.Here's a video of one of them.
http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1
Here's another fix
http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.phpYou have a Vista disk? You can try restoring the system to it. If you do not have your system disks
manufacturer will sell them at low prices. Or try in safe mode if you can get there.How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.htmlYou can create a recovery disc or use someone even version (to do the system restore there only to)
being bootable).How to create a Vista recovery disk
http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html------------------------------------------------
These require the correct Vista discs since you can not start safe mode.
Try the Startup Repair tool-
This tells you how to access the System Recovery Options and/or with a Vista disk
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxTry recovery options Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html-----------------------------------------------
Here are a few Google searches where many have found different solutions:
Vista black screen - check that a 1st
http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10Vista black screen Solution
http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQIVista black screen Fix
http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI-----------------------------------------------
If necessary and you can access all ordinary Windows.
You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.You can use another DVD that are not protected but you will need to copy you have the product key.
On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htmIf nothing works, you can make a repair facility that must save the data but you will need to
Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
need to know your product Code.This tells you how to access the System Recovery Options and/or a Vista DVD
http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-consoleHow to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html---------------------------------------------------------------------------
Another method that works sometimes: at the command prompt, type of Vista startup disk:
(type in a single line or copy / paste a line at a time and then press enter - type no parenthesis)
or "BOLD")c:
cd\
CD c:\Windows\System32\winevt (there is a space between cd and C :)
Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)RESTART Windows
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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How to change the color scheme in VistaSee you soon.
Mick Murphy - Microsoft partner
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After installing safety day 2016-001 10.11.6 and reset as part of the installation process, I get a white apple logo, the white line will blink twice and then I get a black screen with white cursor. The cursor moves with the mouse but nothing happens and I do not get the login screen. This happened on my MacBook Pro and my iMac (retina 5K, end of 2014) (2015).
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Same problem with iMac 5K, no problems with MacBook 2016 if. Very glitchy update indeed.
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Cannot install the Bootmanager from vista DVD patch (black screen cursor white)
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I started getting an error of e/s on my computer toshiba laptop l305d-s5928
I went to my local computer store and got an installation disc, so I could repair the bootmanager. (I watched the error message about this).
I inserted the disk and booted from it. It loads the files, displays the microsoft name and logo with the scroll bar, and then I get a black screen with white cursor. I can't understand what it is. or what to do.
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Thanks for the post. Unfortunately, the question you have posted is not clear. Clarify these issues so that we can better understand the issue.
a. Why have you tried to repair the Boot manager?
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All of a sudden my laptop won't start more. It turns on, displays screen toshiba for a second and then goes to a black screen with a blinking white line in the upper left corner. I can't type something here! The last time I used it it was 100% very well, I have not downloaded anything so I'm very curious to what it might be.
Help, please!
Hi mate,
Maybe something messed up to the top of your Windows installation and if the computer may start t more or your HARD drive becomes faulty...
You can access the BIOS? If so, check if your HARD drive is recognized. If so I think that it of necessary to reinstall Windows. Therefore, take the Toshiba recovery disc.
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HP EliteBook 8440p: white horizontal lines on the screen who retreat down in the minute
Hi again. I've already posted about this so there are pictures and a full description of my post a few days ago. In short, when the laptop was arrested or sleep for more than a few hours, it is white horizontal lines on the lower part of the screen that slowly fade completely down. The lines do not appear on an external monitor in dual mode.
I removed the screen twice now and checked / reinstall connections to the screen and under the keyboard. The problem persists. I flashed the BIOS a few days ago and the problem persists. The webcam, microphone and WWAN/WLAN are all in perfect condition and the computer works fine apart from this problem of screen work.
Until I drop the most money on this used laptop that is my only question at this point sounds as strictly a matter of cable/display on the screen? If it's a motherboard problem I would see other problems? If it is the graphics card goes wrong I would see other problems? As I said, the computer works perfectly once it is running.
Anyone has any useful ideas?
Hello
You can try to connect this unit to an external monitor to check if there is a problem with the motherboard or display
If the external monitor works fine, then there is no problem with the motherboard, only the display panel needs replacement.
If the problem persists in the external monitor, suggest you to update the graphics drivers and see if the problem resolves
I hope this helps
#HPExpertDay
Best regards;
Jyo
I am an employee of HP
Please click the White Star Kudos to say thank you for helping.
Please check accept as Solution if my help has solved your problem. -
white horizontal line on my screen.
I need your help. My laptop is Hp Pavillion DV5-1235dx. with windows vista home premium OS inside.
Recently, there is a white horizontal line on my screen and I don't know how to remove it. Please tell me what is the
problem and how to solve it. Besides I used my laptop for two years now.
Hello
486 wrote:
If I connect to an external monitor, I don't see the same white line. hope that you would give me a solution to this
problem of mine. TNX
This means that the LCD screen of your laptop will have to be replaced to solve the problem.
External display display normal display shows that the solution to video display inside the laptop (integrated in the chipset or graphics module) is operational.
Best regards
ERICO -
Why do I get a black screen with a white cursor?
I have a Gateway DX4200 with Windows Vista Home Premium 64-bit. Two weeks ago I shut down my computer up-to-date, since then, I can't download Windows. I get a black screen with a mouse cursor white that I can move but it is. I have tried several things but nothing seems to work. I tried pressing F8 and repair this way and safe mode does not work. When I press Ctrl-Alt-Del or any other key.
Hello
You receive an error message?
Method 1:
I also suggest you to follow the steps and check.
a. Insert the Windows vista installation disc in the disc drive, and then start the computer.
b. press a key when the message "Press any key to boot from CD or DVD".
c. Select a language, a time and currency, and a keyboard or input method, and then click Next.
d. click on repair your computer.
e. in the System Recovery Options dialog box, select the drive of your Windows installation and click Next
f. in the System Recovery Options dialog box, click System Restore.
g. follow the instructions in the System Restore Wizard and choose the appropriate restore point.
h. click Finish to restore the system.
What are the system recovery options in Windows Vista?
Method 2:
What to do if Windows does not start correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly
Windows Vista or Windows 7 unbootable, and the Startup Repair tool does not resolve the problem
http://support.Microsoft.com/kb/934540
How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows
http://support.Microsoft.com/kb/927392
See also:
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