Black screen with white horizontal lines

Every other time I start my computer from any State that it is in French - the screen is black or half black with 2 or 3 white lines which crosses the middle section horizontally. I run Windows Vista on my HP TouchSmart TX2 laptop. I spoke with HP who think it's a software issue. Any help would be great!

First of all, you can install the latest video drivers from HP. If that solves your problem, then HP was right, and that's fine. However, if it is not then despite what HP you said this looks like a hardware problem with the video card or the laptop screen. MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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