Defective boot to a black screen with white cursor and DDDP errors.

I have a Pavilion h8-1020, which began to show a black screen with a cursor flashing after the initial splash screen.

I ran all the options except a complete reset utility mode.  I downloaded the Dell Diagnostics Deployment Package and booted from it.

I ran the tests and got these errors

4 c 00:0522 - system Interrupt controller or device has failed

These all failed

4600:021E - SMBIOS unidentified LM78A

4600:021E - Fan1 SMBIOS

4600:021E - SMBIOS chip fan 2

I put an old HD and it starts to boot to the operating system while it recharges.  It is further than he gets with the original drive.

Any thoughts would be appreciated.

Thanks, BC.

It's the Dell forum, so why you post questions on a computer HP here?

The Dell diagnostics probably will work correctly with the HP hardware so that the results are meaningless.

Ask your questions on the HP forum...

Tags: Dell Desktop

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