BlackBerry 10 covers the update of 10.2.1.2977

Similar Questions

• Smartphones blackBerry frozen since the update - help!

  Right, so yesterday my phone has decided to tell me here, it was an update of software available, thinking that it was a good idea I clicked on update. It wasn't a good idea. It froze on 10% for more than 10 hours, not 2 hours, he says he would. So I came here and read a few posts to see if anyone else had this problem and how they were solved. Someone said they shot the battery several times and it worked, so I tried. He turned back, it wasn't on the screen, than it was before, it looked like it would normally when it was locked, except my background had disappeared. I tried to release, but it was still frozen. So I had battery fire again because it was the only thing that would do anything and he re-charge by saying that the update is complete, but everythings gone. I have still my photos but all my applications disappeared, my contacts are gone, everything. HELP ME PLEASE?

  I don't know if everything was plugged you on BlackBerry Desktop Software you pulled the battery, but if not please plug your phone back in your PC and open BlackBerry Desktop Software.  If your phone does not connect, take a look at this article:

  www.blackberry.com/btsc/KB10144 .

  Let us know if that helps you.

• Classic classic BlackBerry frozen during the update and will not turn on or off

  So I was in a wifi zone in a fast food place, and my screen said that I had to update software and because I would be there for some time, I allowed him. He said to date started and then told me that I had to be plugged in for the update, but I didn't have my charger. I don't remember if it continued on its own or if I hit just OK but now it is frozen on the ATT screen and will not shut off/on/restart. If I press and hold the off button, it counts down as if she died but do nothing and I can't use the touch screen to cancel or restart.

  I am very frustrated because I've had problems with this phone since I got less than 2 months ago.

  In addition, he is now connected and still will not do anything else.

• BlackBerry 10 when the update fails, where are the temporary files?

  Hello

  My phone was about 1 GB of available and did an automatic download of the 10.3.2. When I tried installing it says that I need an additional 480 megs. I tried to use the link to date, and it failed (with a msg saying that the update has been interrupted). Then, I deleted about 1 GB of data and tried again. Always has failed, but now I find myself with only 300 megs free.

  It seems that the update has eaten to the top of my storage somewhere, probably with temporary files, but I can't find them. Where can I look to see where these files are located so that they can be removed? Control of the storage of the device shows nothing out of the ordinary.

  Hello

  They are not in an accessible area of the user. Indeed, given the penalty, I actually recommend that go you to an auto-loader in order to avoid any corruption that chess can be introduced. I hope that you already have a backup.

  Good luck!

• BlackBerry Smartphones during the update, phone locked itself.

  I have a BB 8310 for my girlfriend. While trying to update to simply sync my music on the phone, I decided to update the phone software that turned into a disaster. Updating, during the screen where it says "DO NOT DISCONNECT", the defective USB cable went out leaving the unfinished phone. Now all phones will Flash with a red light. It does NOT at all. The screen remains black. When its plugged into the computer now, it does not read it's a BlackBerry. He said: "USB device not recognized".

  Now, I know that when installing the phone system files where probably deleted. And not replaced. So what now? Is there something I can do to get the phone recognized by my computer? It has been saved until the new facilities took place, but does not help because the computer does not recognize the phone. HELP PLEASE! I would not lose my new BlackBerry before getting really enjoy.

  Well, the good news is that I was right. It's "mode of software program. A red light flashes twice every 3 seconds. But I had once the usb stick to the right. I got the phone to download the new software I'm trying to do in the first place. It pays to read everything in Device Manager!

• Problem blackBerry Smartphones during the update of application software

  Hi guys, I'm very new to this bear so please with me I have a little problem, this morning I received a software update notification on my phone, it's the application of security Lookout software.

  I did download the software and be downloaded completely, when asked to restart I said yes.

  Now my phone turns on and it asks me to allow or deny permissions to the application, but for some reason that so that my phone never seems to be frozen, the buttons work but the cursor will not work, I can't do anything even tried to reset the phone but still no help

  everything here got help for me

  Hello

  Thanks for the info, I tried what you suggested, but all in vain, so I had to take the phone my service provider, they said it was a software problem and they had to erase the entire phone, so now I have my phone back but with zero info on it, but Lucky for me, I had done a backup sometime ago

  Thanks again for the help

• BlackBerry Smartphones Blackberry Protect issue was updated to Version 1.1.1.73

  Hi all

  If any of you out there have a problem with verification in BlackBerry Protect after the update, I found this on Crackberry.com. The fix works. Thanks JCBrunson. go to this link and follow the blog,

  http://forums.CrackBerry.com/showthread.php?t=734704

  I had the problem of verification. Now it's working. It seems that the update does not update the Blackberry ID software Once you reinstall Blackberry protect, it will update the software for the ID, it will ask to restart and then once rebooted, simply connect to Blackberry protect.

  Thanks for that, that's what some of us have recommended the last day for those who has the problem.

  You can also go to Options > device > application management and remove the BlackBerryID module when you delete also protect them, and you reinstall Protect, BlackBerryID update module will also be relocated.

• BlackBerry Q5 not enough of space for the update with the new Q5

  Hello world

  I recently bought a new Blackberry Q5. Once activated, I got notice for the 10.3.2.2836 update.
  As soon as I start the update, an error message says I need to release 380 MB of memory... But I don't have whatever it is still installed on the phone! No files, no apps...  Someone has an idea to solve this problem? To do a clean update.

  Thanks in advance!

  mmm

  test

  http://global.BlackBerry.com/en/software/smartphones/update/blackberry10-OS.html

  Concerning

  Note: Text translated with Google translate

• BlackBerry Q5 Re: After update the software of my Q5 Blackberry (10.3.1.1565) key to my phone does not work

  I updated my phone (Blackberry Q5) to the new software (10.3.1.1565), but the update did not complete because the space of the phone was not enough to receive the software. This has affected the dysfunction of the keyboard of my camera.

  Please help me, I did everything that I thought might help him but stil does'nt work.

  Hello and welcome to the community!

  I recommend you try that again, but this time through automatic charger:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  You must also move to the latest published version because it has a much more difficult.

  Good luck and let us know!

• The blackBerry Smartphones in the last system update

  After the update I can't not access phone. the connection model is no longer accepted. Can not unlock the phone.

  Android takes control of the release scheme. Thus he assumed to be the same as usual.

  So is it possible to reset the priv of factory of without having access to.

  Thank you

  Claude

  Yep! cannot reset to factory as usual priv Android phone with button / stop.

  I had to call the support of Blackberry service.

  We try everything to reset the phone, but eventually we had to reinstall the operating system on the priv.

  Now is as good as new. But I put a password instead of the

• BlackBerry Z10 Z10 will not accomplish configuration after the update of device software, help please.

  Help please, cannot complete phone ater installation performing a software update by using the link to Blackberry.

  Sequence of events;

  Recognized by link to Blackberry phone.

  Reload the selected device - available 10.0.10.90 updated version software.

  Get - software update seems to load correctly then unplugged Z10.

  Phone restarts, welcome to Blackberry, English (UK) checked, swupe left.

  No available SIM card, slide to WI - Fi.

  Password entered for home network and confirmation screen displays connected.

  Agree screen - countries changed to United Kingdom (English),

  the bottom slot, I agree to the Blackberry ALS...
  "I agree" and "I do not accept" buttons cannot be selected and
  After a short delay could not connect appears.

  By pressing "Settings" goes back to the page of the networks Wi - Fi with
  confirmation that the connection is good and round, there it is again.

  Completing the update software several times as indicated above and also of

  www.BlackBerry.com/updates by forum next display to

  http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/How-

  to-Reload-your-Blackberry10-OS/td-p/2187545

  and get the same result every time I would appreciate help to solve this problem.

  Result, I thank you, using a WiFi hotspot from another phone installation completed perfectly. Now curiously etc.on Z10 browser works perfectly uning home WiFi. Again, thank you for your advice. Best regards, Bob

• BlackBerry Smartphones don't update OS Bundle 1647 7.1 7.1 Bundle 2102 on Curve 9360, asking to check the connection to the network. Solved

  The update stops after the backup is complete. My connection is smooth, broad-band.  I also downloaded the link of direct update from Vodafone Australia http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  I had the same problem earlier during the updating of the OS6 OS7 to, at the time ' it allows to stop the backup mid. I have blacberry Canada assistance to do, but I forgot the procedure.

  I almost tried everything but a hard reset, which I don't want. The update appears on BB dev Mgr not on the handset.

  I finally got to work without calling Blackberry, with a little help from here.         http://forums.CrackBerry.com/BlackBerry-Curve-9370-9360-9350-f237/how-upgrade-OS-7-1-curve-9360-a-73...

  I have not followed all the instructions, however. I have dd was as follows:

  1 remove all software RIM of program and features.

  2 remove all traces of remaining RIM program files.

  3 reboot the device.

  4. install the handset and service provider of installation I got: http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  And it was there, all done.

• BlackBerry smartphones URGENT! I have a serious problem with the update to version 7.1 blackberry bold 9900! :(

  Hi all! Starting yesterday I did the software upgrade to version 7.1 (I had 7.0) and since yesterday my bold 9900 is locked at 17% on social RSS!

  I don't know what to do! I tried to connect the phone to the PC via the blackberry desktop software, it seems to connect at the beginning but after awhile the Blackberry Desktop Sowtfare is blocked and it restart the update up to 17% 'social RSS feeds... "

  I also tried to remove the battery, but when I put the battery back, updating block again to 17% social RSS... help me please! I'm really desperate!

  airelav1988 wrote:

  Hi all! Starting yesterday I did the software upgrade to version 7.1 (I had 7.0) and since yesterday my bold 9900 is locked at 17% on social RSS!

  I don't know what to do! I tried to connect the phone to the PC via the blackberry desktop software, it seems to connect at the beginning but after awhile the Blackberry Desktop Sowtfare is blocked and it restart the update up to 17% 'social RSS feeds... "

  I also tried to remove the battery, but when I put the battery back, updating block again to 17% social RSS... help me please! I'm really desperate!

  Hello airelav1988,

  Please see this link. http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/9360-update-its-been-froze-on-7-all-day/m-p/...

  Thank you.

• Smartphones from blackBerry Torch 9800 completely erased during the update

  When I plugged my phone into the computer to charge, an update came on the bb Desktop Manager - to update to 6.0 Bundle 2467 - and I started the update.  After a few minutes, I realized that I have to back up my phone before the update but Office bb wouldn't let me - he said that HE had to be updated.  If the device software update paused until the Office update was complete.  When it was over, the update of the device continued... and I have no back upward.

  Somewhere in the middle of the update (after about half an hour) the phone blinked, there was funny "beep" and a message came that the update could not continue.  The phone has rebooted, but was stuck at about 65%.   I let it sit for a few minutes, still doesn't move do not.  Pulled the battery, let stand a few minutes like that and then reintegrated.  Began to restart, then won again at the same place.  Taken from the battery after a few more minutes and wait for about 15 minutes.

  When I put the battery back, the phone quickly started completely... but because the updater won Mid-implementation to date ALL is lost! Contacts, calendar, memos.

  Is it possible to recover whatever it is? Or all my data lost somewhere in cyberspace is?

  * There is a small file, about 5 MB called Contacts Blackberry so I thought I could synchronize the files from there, but I don't know how!

  Can anyone help?  Really aggravated in this topic...

  Hello and welcome to the community!

  First of all, we will be sure your BB works correctly and with the proper operating system. Is it? What you have said, I can't say for sure. If it does not work, then you can reload your new OS itself, just to be sure. Don't worry about all the data on your BB... he already went there now (based on what you said).

  For your data, Desktop software must have made a backup during the update process... sometimes, we offer the chance to overcome that... I hope that you do not have. In any case search your computer for files with the extension of the IPD or BBB (depending on the version of the Desktop software you use)... These are the files that would have been created on your computer when the update process performed the backup. Look at the time, the files were created... created around the time you were doing the update are candidates to perform a restore of your BB.

  Otherwise, if you had made use of yourself of the free app of the BB Protect your data are indeed "in the clouds" available for to restore you.

  In addition, if you use a Desktop Organizer (for example, Outlook), which must contain your data.

  In addition, if you have none of these, then you have indeed now met data loss, which is sad indeed.

  Good luck!

• BlackBerry Smartphones unable to update by using the Office Manager

  BlackBerry Desktop software: 6.1.0.36
  Windows 7
  BlackBerry 9790, os 7.0.0.611

  Whenever I connect my BB to my laptop, "loading device applications" and it is followed by a list of applications, that can be updated, installed or removed.

  After the selection is applied, a window opens saying "Please wait while your applications are updated".
  Below that is "update of", followed by the State of the update (save the 3 rd party applications etc.)
  and below that is "reboot".

  After the backup, I get to the part "connecting for rom to boot", restart BB and a window appears in the Desktop Manager "the list of applications on your device could not be loaded."

  The BB reboots, I reconnect and I'm back where I started, "loading device applications..."

  I tried to re install DM, but not luck.

  Any help would be appreciated

  Hello and welcome to the community!

  You also have your BB OS package installed on your PC? If not, you should... you can find it here:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  You have more than one pack of BB OS installed on your PC? If so, you should remove all except the one that is installed in your BB.

  Give those a try... If this does not work, there is a tedious game of things I can recommend...

  Good luck and let us know!