BlackBerry 9360 Smartphones update: its been frozen on 7% of daily

I was updating my blackberry last night and its still about 7% that its move this. It won't let me do anything on my phone, ive tried out the battery and that did not have anything that comes to this return in 7% more. I need my blackberry for tomorrow if nobody knows how to solve this problem? Thank you

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

Tags: BlackBerry Smartphones

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    _____________________________________________________________________

    Click 'Like' If you want to thank someone.

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    The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it employees, or any other Member of this forum.

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