BlackBerry 9360 smartphones not recognized as mass storage device

Hey all,.

When I plug this phone with a usb cable, it is driver is however recognized the media card and the device are not listed as the mass of readers of storage... I have no means of access to the content of the support/device card via my computer.

I checked the bb device options and 'Media Card Support' is 'on '. Don't know how else to fix...

Please help, thanks.

Battery shoot first, and then restart the computer.

Few things to try here:

http://BTSC.webapps.BlackBerry.com/BTSC/dynamickc.do?externalId=KB19717&sliceID=1&command=show&forwa...

You said you did, but I included the link:

http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13564

Here is another link:

http://CrackBerry.com/BlackBerry-first-steps-mass-storage-mode-using-your-BlackBerry-portable-Flash-...

You have installed the Desktop Manager?

http://us.BlackBerry.com/apps-software/desktop/

Tags: BlackBerry Smartphones

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