BlackBerry Blackberry classic classic froze during reset to factory settings

Hello

I wanted to do a factory reset on my classic Blackberry settings.

But, it has benn 4 dayx and it is not yet complete. It is stuck at 99%.

I read that I had to download BBLink and reinstal the os from there, but my phone is not recognized because it is always reset.

I also downloaded an autoloader, but my phone should be turned off to make it work. And I can't turni took it off even with + - volume button.

So, if I let the battery die, I'll be able to work of male, or bblink autoloader?

If someone could help me please!

Thanks in advance.

Hello and welcome to the community!

What tells you that your device should be turned off for an autoloader to work? I never did that... always run a charger automatic with the operation of the BB device, not off. Strange... Autoloaders are very energetic, so should work.

Let us know.

Tags: BlackBerry Smartphones

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