BlackBerry Passport agreeing not to password...

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• BlackBerry smartphones can not change password

  I sign my blackberry World app don't me remember my password not tried to change it but it will not change... How do I change my password so I can connect?

  Hi arozy23

  Go to www.blackberry.com/blackberryid on your computer to change you password.

  Thank you!

• BlackBerry smartphones can not change password BBID

  Hello

  When I turn on my Blackberry, I can't do anything without first signing in my BBID. The problem is that I forgot my password. When I click on 'forgot password', I get error message saying "unable to update Blackberry ID account information while offline. I changed my password on the computer, but my device does not recognize it, probably because it is offline, but there is no way I can go online without signature first.

  Does anyone know of a way I can fix this without resorting to wipe my phone?

  Thanks in advance!

  Hello and welcome to the community!

  Please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  See you soon and good luck!

  VIA |  sdgardne 

  http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

• Screen unlock blackBerry Smartphones can not your password

  I have a problem with my 8520 son

  When you press the up button or trackball, does not appear the password screen to unlock the phone. I tried:

  The soft reset, the soft reset double

  Take the battery, leaving for a bit, then put it in.

  Plug into the computer, accurate results in the phone being glued connection.

  I can't access the phone so I can do a factory reset, unless there is a way to do with going into the menus of the phone.

  I don't know if the problem is related to a live wallpaper tropical fish that he downloaded from the blackberry store, before the problem occurred, any ideas how to get rid of?

  do a battery pull.  When the red light goes on the front of the phone, press and hold the back

  button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

  in safe mode, remove this theme and make an another battery pull.

• BlackBerry Passport Emails not opening not

  Hello: I recently spent some time in tutorials and made some minor changes, including to add my signature to e-mail. Now, I find that emails are not open. Appreciate your suggestions. Thank you

  Here's the incoming emails?

  Try this reset first, the hub... From the upper right corner of the Passport, drag toward the center of the screen four times in a row.

  You should see a screen "Reset Hub" or such.

  If this does not help, restart:

  Restart: Press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.

  or
  Restart: On the edge volume keys side, keep it both up and down the keys of volume for about 20 seconds, ignoring the original message of screenshot... the screen go black, reboot.

• BlackBerry smartphones can not disable password on my 9320 curve smartphone

  Hello

  To protect my phone against unauthorised access, I activated the password on my 9320 curve, so that it hangs after 5 minutes. It works well so far.

  Today, I tried to sync my data with my PC via the BB desktop software. Now, this desktop application asks for the password, but does not accept the password that I entered into my phone.

  I tried to disable the password protection by clearing the checkbox 'Activate' on the phone, but I can't do that (I can't click the "Enable" box, it remains checked with a lock symbol). I can change the password, but the BB desktop on my pc application does not accept the new password.

  Any idea anyone? Help would be much appreciated!

  Best regards

  Chris

  Hello and welcome to the community!

  I think you have two distinct problems...

  Desktop software rejecting your password entry.

  The password requested by Desktop software and the password you assigned to lock your BB are indeed the same password. But what I suspect is that you have a mix of different characters in your device password and you may not notice how you enter on the keyboard of the BB. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  On your BB, when you type your password, you should get a moment where each character is indicated in clear before it turns into a *. Watch carefully next time and you will see a surprising result. It will be the exact characters that you type on the keyboard of your PC, because it is in fact your password.

  Lock symbol on the device password, cannot clearly 'enable' setting.

  There are generally two reasons that the locking device password becomes necessary (this is what means small lock symbol).

  (1) you are part of BES or have IT on board strategy that forces the requirement. Given what you describe on when you created the password, I doubt that this is the case, but... If that were the case, you would never have a choice... the first time you used your device, you would have had to create a device lock password. If, by any chance, you are part of BES, then go see your BES admins regarding if they force this situation.

  (2) you have, after activation of the device lock password, activate encryption or the Protection of the content on your device. Once you activate those, they require the device lock password to operate. For example, you can't delete the device lock password until you have first removed encryption or Protection of the contents of your device.

  Good luck!

• BlackBerry smartphones can not remove password on voicemail?

  is went to administration and password options, it won't let me change the password only not to remove it? any help would be appreciated.thanks

  Called Verizon and they said you must have a password, but you can have your phone automatically Dáil so it will go directly to your messages. Change your voicemail on your phone options.

• BlackBerry Passport wifi connection problem after password change

  I changed the password on a Wi - Fi device and since then could not connect my passport to this access point. Have you tried the wps process also without success.

  Thought maybe I could delete the old profile registered, restart and after finding the unit once again, perhaps that would accept the new password.

  I don't see how to remove the original profile.  When trying to update the password, get a message that the profile cannot be added.

  Click on the link below to delete the backup Wifi network on your Passport.

  http://help.BlackBerry.com/en/BlackBerry-Passport-series/current/help/mes1334606818545.html

  Good luck!

• BlackBerry Blackberry Passport Incorrect password Passport

  Hello

  I have a problem with my passport for Blackberry. He said: "you have entered an incorrect password 5 times. After 10 failed attempts your device will be deleted. I entered the password correctly on the 6/10th attempt, but if I give the OK, the device does not open upward. Kindly help me as I don't have an idea if it could be a software problem or a device problem.

  PS: It's just 10 days since I bought the phone and I need to get it replaced if there is a hardware problem.

  Thank you

  -Sisi.

  First of all, you must know the password. There is no way to unlock the BlackBerry smartphone without entering the password. No one can help you.

  Note If the device is and will prompt you to enter the blackberry. @sathyanmurali is probably the case for you. This is a security measure to prevent the user from wiping the device accidentally. After entering blackberry then unit will allow you to enter a password again. @ajaikappathayil This may apply to you as well, I'm not sure.

  If you have entered a password and the error, but the meter does not change and you do not see the prompt to enter the blackberry, then enter blackberry anyway and see what happens. Or restart the device and see if you get invited to enter the blackberry.

  Finally, it happens that some people create a password and do not use the characters they think, that they used. For example may think they are numbers but they realty entered the letters on the keys. Or are they supposed to enter capital letters and forget to press the SHIFT key. Anyway, watch your password and think mistakes you may have made.

  But if you don't understand it, the device triggers a security wipe once the password is entered incorrectly 10 times. If you have made a backup, you will be able to restore the backup later. However, if you had a password enabled when you made the backup, you will need to unlock the device after that the backup is restored.

• BlackBerry Bond can not enter my password.

  Hi I have a jump and you cannot unlock the screen.

  Screen shows I have incorrect password 6/10, but won't allow me to type. The keyboard is displayed and I can type, but it does not accept when I press OK. 6/10 remains the same.

  Thanks for your help

  Is it possible that you are asked to type "blackberry" at a score of 6/10, and not your password?

• BlackBerry anti theft passport is not available

  Please I ned help
  I have blackberry passport, 10,3.2
  sudenely anti theft is no longer available
  A few days ago, I thought that I lost my phone, so I have sent a message and tried to block, in the evening, I found it, and now I can't get red of the message in my screen, site anti theft is not available
  location service is on
  my account id is configured, everything seems normal but still does not
  an advise please!
  

  Reset simply means "removing the battery, wait a few seconds and placing back in and switching on of the appliance.

  Given that the Passport is delivered with a user not removing battery, a hard reset in this case would result in:

  Press and hold both volume buttons, pressing and by holding down the power button for like 32seconds or until the device restarts.

  Try it and once that your device restarts, leave it for 10-20 minutes before you do anything with her or control your Blackberry protect the new status.

  It may be useful

• BlackBerry passport applications more will not respond. Stop or hard reboot mix starting Apps and those who just hang out.

  A week ago started with Apps does not.  A reboot can free some Apps but now others hang (does not).  Hard shutdown does not help.  Did several restarts and hard stops up to the point where I now have email, Contacts and calendar works, but not other applications (including own BlackBerry settings do not work).  Nothing work will result in a series of hard reboots and or alternatively the parameters works, but nothing else.  Reading messages suggests that I might have to reload the software passport from scratch.  Download link of BlackBerry that recognizes my BlackBerry - 817A is connected but responds with "cannot communicate with the device.  Without that I can not save my camera and I can't relaod softawre.  Tried two different phone/computer USB calbes (of which one with the BlackBerry logo on it) and it does not help.  I'm stuck and need help.

  Novel in all of this, my phone still working.

  My Passport details are BlackBerry software - 817A, model SQW100-1, 10.3.2.2474

  Hello!

  Try to diagnose the problem from the root of your device to connect to your computer. See the article below.
  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000035666&language=English

  See if it will work.

• BlackBerry Passport email sound Notifications do not work

  Hello guys,.

  I have Blackberry passport and all of a sudden all of my emails notifications do not work, they act as if there are silent while they are NOT.

  I did check all out them, good thing, thing profile, reboot, restart, stop, nothing works.

  I read that it might be a common problem in some update for blackberry, but the thing is my software just updated to version 10.3.2.2836 and still the problem remains.

  So, can a please tell me what to do? Am I the only one having this problem?

  Thanks to you all.

  I have already mentioned the 'Settings', third option. Selective use.

  Be done carefully since the content after the last recharge to get replaced by this select restore.

• BlackBerry Smartphones do not know the password

  My request is the password of the Blackberry phone. I know that the pin of the Blackberry, but I do not know the code.

  I desperately want to unluck the phone, to see what kind of data I have on the phone (possibly some of my own). Please tell me there is a way to do it.

  See you soon,.

  Rafi

  Hi drlrz

  Welcome to the Forums of the BlackBerry Support

  If this password has been defined by any other then there is no way to pass without entering the password. If this phone is your the and there the set password so if you enter 10 incorrect password (by default) it will wipe the device. So best offer is to enter the wrong password it will wipe the device and it will be like new.

• BlackBerry Smartphone App World reset password does not

  I have a user who has forgotten his password app world. Bein the BES admin, she came to me to get it fixed.

  When I try what she thinks, it is the answer to the question of the challenge of the app world login screen, it says it is incorrect.

  I can connect to the blackberry website and send a password reset e-mail to his address, the site says he sent it but no email came.  It has been so far a half hour.

  She uses app world 3, a latest today.

  Can anyone help me to reset his password?

  According to KB, it does not have the issue of the challenge... and is specially designed for the situation where the question of the challenge is not known. Now, that said, I actually did all of the steps in this KB, but it says nothing about the question of the challenge at all...