BlackBerry phone Q10 will not be connected to the car after that latest operating system upgraded

After that latest OS upgraded my Q10 connects to my Jaguar car phone and will make and receive calls, but the fact when the screen turns off the phone.  The car and Q10 shows connected, but they are not.  Free hand worked perfectly before the upgrade.

Sorry, that I answered this yesterday, but maybe not clicked on "post".  I tried downloading but, being an older file, it did not work.  My Q10 was brand new but eBay seller in another country.  I ordered a new one from the same batch (which does not work on my car) and will block the upgrades.  My phone upgrade will be kept as a spare part.  Thank you once again to try to solve my problem.  I will now close this.

Tags: BlackBerry Smartphones

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