BlackBerry smartphone Curve 8900 - deleting e-mail, opening more old/new

Similar Questions

• BlackBerry smartphone Curve 8900 attempt to remove information from Outlook calendar

  When I try to two-way sync my Curve 8900 with Outlook 2007, it attempts to delete all previous items in Outlook.  If I do a one-way synchronization of Outlook to curve it works and then syncs correctly both ways until I disconnect, then reconnect.  New synch and then try to delete all previous items in Outlook again.  Actually, it means that I can only synchronize Outlook with curved, not two-way.  Any ideas?

  If you have the calendar works perfectly in outlook, read this link to reset the entire calendar on the blackberry and sync again.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04950&sliceId=SAL_Pub...

• BlackBerry smartphone Curve 8900-can you use apps and internet without a SIM (ATT)

  I have a blackberry curve 8900 I bought for cheap thinking I could use it to just WiFi and apps... is true or was a mistake? If it is true, how do I do that?

  How can you check what OS I use... I'm new to blackberry

• BlackBerry smartphones "BOLD": keep deleting e-mails

  I "BOLD" for several weeks and works very well. A few days ago, he started deleting e-mail in your handheld daily. I don't know why because has not changed any setting.

  I checked the application still about 26 MB of memory.

  Can anyone help?

  By default your device stores messages for 30 days.

  Change "Keep messages" in the options for 'Forever' I described before.

  Check below the filename of the image animated in an attachment (KeepMessages.gif)

  

• BlackBerry Smartphones adding and deleting e-mail addresses

  I have a blackberry Bold 9930, who delivered to me by my company.  They put in place so that I had received my email to work.  Later, I added my personal e-mail for this.  It has worked well for over a year.  Then one day, I accepted by mistake an upgrade from Verizon.  I've lost everything.  My company technicians were able to restore my ability to receive my work email, but I was not able to restore my personal e-mail.  When I put in place, it shows that I have two e-mail accounts - business (which is my work email) and the internet e-mail account.  However, when I try to open the internet e-mail service - nothing happens.  I can't delete it or change.  As an option, I tried to set up a third e-mail, but cannot enter the internet e-mail service.  Many reflected on the blackberry because they don't understand why it won't work, but have not been able to understand.

  Suggestions - thank you!

  Try to go to www.blackberry.com/integrate using the browser and see if you can integrate this way. The personal e-mail account should actually still be there, and you have to only return service directories.

  I would like to know how does the browser method.

• BlackBerry smartphones need to delete e-mail accounts

  I will no longer use the 8900 and need to reset the entire phone or at least erase my e-mail accounts.

  Can an organization tell me how?

  Thank you

  You must connect on the Web of BRI site linked to the carrier you put up with.

  If you do not know your username and password, call the carrier who can give u the username and reset the password. Or they can remove all the emails and account if you wish...

  To find your BlackBerry Internet Service Provider web site, go to the Support section on the BlackBerry website (http://na.blackberry.com/eng/support/software/internet.jsp) and click on the link of your service provider in the section access to the BlackBerry Internet Service Web site .

• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

  So, start by checking these things.

• BlackBerry smartphones can not delete Curve 9360 browsing history

  I have a strange problem with my BlackBerry browser.  I deleted the history and cleared the cache in the browser, but the links on Web pages are always appear as purple (i.e., visited) even after the history and cache have been cleared.  No idea why this is happening and how I can fix this problem?

  Did you restart the unit after the cache and history has been erased?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• Problems of blackBerry Smartphones while creating an e-mail account

  Hej,

  in late July, I bought a BB Curve 9320. Until today, I wasn't able to create an e-mail account. A smartphone without access to e-mail. The problem is missing to create an internet e-mail account. I'm only able to set information for a business account, which I did not. In recent weeks I spent hours and hours reading manuals/blogs and watching youtube videos. I also asked my phone provider if they put in limits for internet e-mail accounts. Nothing of the sort.

  I guess that the problem may be caused by our bb playbook. It works well enough. The playbook is running to a live windows account for email, contacts, and dates. When I started the 9320, I first used the same bb id that we use on the playbook.

  Please help me, I'm totally frustrated. What can I do?

  Sincere best wishes from Hamburg

  Jan

  Interesting. Call your carrier and confirm that you have the blackberry data plan associated with your account.

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• BlackBerry Smartphones synchronization messages deleted

  My boss has a Blackberry attached to his desktop computer and I have full access to his e-mails.  If she removes the emails from his desktop computer and then they disappear from his Blackberry, but if I delete an email from him in my computer box, ir remains on his Blackberry.

  However, if I drag the enamel removed from my Inbox deleted the box removed, then it deletes the e-mail on his Blackberry and his office computer, but it is a heavy means time to process spam and other garbage e-mails (and I know that I remember to do all the time!).

  Any help much appreciated.

  Hey Joneedshelp,

  When a delegate removes any element of the box of a BlackBerry smartphone user mailbox, the deleted item is sent to your deleted items folder. Because the BlackBerry Enterprise Server is designed only to synchronize with records of the BlackBerry smartphone user's mailbox, the deleted item is interpreted as missing. The BlackBerry Enterprise Server does not remove an article from the BlackBerry smartphone, unless this element appears in the items deleted in the mailbox when the synchronization folder. You can change your Outlook client for when you remove items from the mailbox to the owners stay in their deleted items folder and they are not being moved to your mailbox. Support blackBerry does not recommend or support this work around, because it requires editing the registry. The Microsoft KB is 202517 and can be found on the microsoft support site. Please don't forget to take precautions normal according to the guidelines from Microsoft if you are planning changes to the registry.

• BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

  Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

  Hello alexandrejv

  Welcome to the Forums of the BlackBerry Support

  Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones (curve BB 8310) how to make BB IM installed on my curve w / a MAC? GRRRRR

  I need help for BB IM installed on my curve, download says I need to use the Desktop Manager.  I have a mac, not a desktop computer, I need the software or another download, im confused?

  Hi ness 23,.

  You can download BlackBerry Messenger by going to http://mobile.blackberry.com using your BlackBerry smartphone. You can find in the section "Staying in touch".