BlackBerry smartphone Curve 9320 locking up - need to restart too at work

Similar Questions

• Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

  Hello

  I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

  Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

  I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

  Thanks in advance for your support.

  Marco

  Hi, KIDA,.

  Try one of the following - option

  1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

  2. KB17877 how to start a smartphone BlackBerry in Mode safe

  3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

  4. consider the update/reinstall the OS device.

• Curve blackBerry Smartphones capable 9320 receipt email but cannot send.

  I have a Blackberry Curve 9320 with Virgin Mobile Canada.  I have the unlimited plan for Blackberry Messaging on my account which includes sending and receiving unlimited emails.  I have not received my email of problems but when I try to reply, send or before I get a black box pop up saying:

  You are currently on a service plan that does not support this application.  If you want to use this application, please contact your service provider to upgrade your data plan.

  I spoke with Virgin Mobile Canada on several occasions.  They have me guided through various corrections but also removed and added the function several times.  After that 3 days of work with their technical support I am still unable to send, reply, or forward any email to my BlackBerry smart phone but can still receive.

  What are the next steps I take?

  Hello and welcome to the community!

  Not knowing exactly the things they already recommended to you, I am reluctant to advise nothing at all for the risk of redundancy. Instead, I'll answer your specific question:

  bkenny wrote:

  What are the next steps I take?

  Continue to work with Virgin and insist that they officially escalate your case up to BlackBerry for increased support. It is the only channel to receive help from BlackBerry... via the escalation at Virgin. You have no free path to work around them, and they do it for you. Review - you pay Virgin for all your services and all your support to the service... at the moment, they seem to be or to offer.

  Good luck!

• BlackBerry Smartphones new 9320 battery

  Can someone help me with my BlackBerry smartphone! < br > < br > 4 days ago, I went into a store and joined promo called "Swap and Switch BlackBerry. I swapped my old BlackBerry to a new curve 9320/7.1.0.398 (B1319) basically, I live in the Philippines and my carrier is Globe telecom. And for some reason, my battery does not work to my expectation, I need to load 2 - 3 times a day even though I'm not a heavy user. I get 3 emails per day, no call, I have BBM, I receive text messages but I don't answer, I have facebook but not twitter, I play from time to time the music and SURFs the internet. but it goes too fast for me. It is the only small curve battery? < br > < br > I got all my settings tweaked, together the brightness up to 10%, 10seconds backlight time, battery-saving mode is ON, delete all my apps removed third-party social feeds also, my network is 2 g, removal of updates on my BBM, off GPS, past before bedside mode that I sleep and I always make sure that no other applications running in the background to name a few! Believe me, I did save all tricks I could stack, but nothing seems to work. < br > < br > I regularly check my CPU usage, but no application seems to run in the background, even did some research on how to properly load a Li-ion battery, but my battery drain is still at 11-12%/hr. What should I do?

  I updated my version of the OS, I'll give it a week and see if it improves my battery.

• BlackBerry Smartphones (curve BB 8310) how to make BB IM installed on my curve w / a MAC? GRRRRR

  I need help for BB IM installed on my curve, download says I need to use the Desktop Manager.  I have a mac, not a desktop computer, I need the software or another download, im confused?

  Hi ness 23,.

  You can download BlackBerry Messenger by going to http://mobile.blackberry.com using your BlackBerry smartphone. You can find in the section "Staying in touch".

• My phone blackBerry Smartphones has a lock of business or something?

  I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

  Ouch... the pain of buying used. Here is a KB with some information for you:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

  http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

  In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

  Good luck and let us know how it goes.

• BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

  Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

  Hello alexandrejv

  Welcome to the Forums of the BlackBerry Support

  Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

• BlackBerry smartphone Curve 9360 contstanty keeps restarting

  Hello

  I took my phone to use it, and it comes from the reboot for no reason. I had not downloaded something or abandoned or nothing. Now he constantly restarts, stays on for 5 seconds and restarts again. I tried to remove the battery, sim etc, nothing works. In addition to the update of the OS, is there else I can do nothing on what to do, just to keep? I can't event keep long enough to upgrade the operating system?

  Thank you

  Hi KylaB

  If your device is not responding Mode safe then had to force the detection of your device by using desktop software preconfigured to load the operating system even once and you will lose your data in this process, I hope you have your past Backup.So, please follow the Knowledge Base to recover your device.

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader. 

   

  Please try it and let us know.

  Prince

  ______________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BlackBary 9320 Batery heat

  Hi, I had the curve 9320 2 months previously, the first phone was over heating battery lasted 4 hours maximum, so vodafone succeeded him and the other is trying to do excatly the same thing, nothing is on, on the phone that would cause the battery to do this, fully charged this morning, not a single call or text and the phone is red hot and died 4 hours later, it could be a manufacturing defect?

  I found. The problem was the SIM card. Thank you

• BlackBerry Smartphones frozen at startup. Need help as soon as possible.

  Woke up this morning to find my Torch 9800 had run out of battery is completely dead. When I tried to charge the phone, the start screen came as normal, but it froze when he got up to a certain point, I took out the battery and replaced it after 30 seconds, the phone began to restart and then frozen at the same point.

  I reinstalled the OS on my Blackberry Desktop and have tried this several times today, but it freezes always at the same point, after about 20-30 minutes to let the phone finally very slowly her!

  I was wondering if someone can help me? At the moment my phone is completely useless to me because it froze again.

  A couple of days, that my blackberry was showing messages telling me that I had to close the web pages because the memory was full, I just ignored this message but don't know if its has contributed to the problem?

  All answers are appreciated.

  You probably (I suppose) have a third-party application or theme do something.

  Try to start the machine up in Mode without failure.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Once started in safe mode, remove/uninstall third-party applications and themes. And then try to restart again normally.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry smartphone Curve 2300 arrested series voice dialing

  I have a curve 8300 series and motorola H710 Bluetooth.  These worked well until this week.  When I push the call button on the Bluetooth, I get the silence of death.  The Blackberry said Initializing; Please wait... and nothing happens.  I have relinked the Bluetooth, I can receive calls on this topic, so I think it's the curve?  Help?

  Hi and welcome to the forums!

  No data will be lost when you do the following: remove the battery while the device is activated.

  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  Thank you

  Bifocals

  P rental don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphone Auto keypad lock

  Download for free for those looking for BB for the automatic locking of the keyboard, lock "Tiny" BB App World. It works very well and doesn't have any upgrade hidden cost like the do rest! Enjoy!

  Hi Makagolla, thanks for the well informed application update.

• New curve blackBerry Smartphones user 9320, I need a little help

  9320 curve is my first Smartphone after an old style phone. I managed to understand the basics, texts, Internet access, etc. I need a bit of help with the rest, for example, I tried to download a free app, but get the error message 40721 - without put credentials cached.

  (A) what do I have to register my details somewhere to download (even free) applications, where and how?

  (B) I don't have a Blackberry ID, or more precisely do not know what is it.  How is it useful?

  Here are my most immediate questions, and I would appreciate a few basic instructions, where and how to...

  Thank you very much

  Hi Woundenberg

  I thing your carrier have not activated BlackBerry data Plan aka BIS on your account. BIS is different from a data plan normal, a normal data plan you will navigate on the internet but will not give access to the BlackBerry application. So I prefer to give you a call to T-Mobile for re - confirm whether or not they had allocated BIS on your account.

  When BlackBerry data plans are enabled on your device, and then click Manage connections > Service status > = BlackBerry Internet Service it will be " Mobile network ".

  Then call T - Mobile and let us know about your updates.

• Type of card SD Supprted Smartphones blackBerry for curve 9320

  Hello

  I have a 9320 curve and intend to update my SD card. Card SD 16 GB class 10 is supported?

  This should help you:

  www.blackberry.com/btsc/KB05461

  See you soon.

• BlackBerry Smartphone 8330 keyboard lock

  Hello

  I have a Curve 8330.  During the holidays, I received a phone call, when I tried to answer the BB would have not answered any of the keys.  It seems to be completely locked, none of the function keys, the phone or trackball keys no matter what.  As I mentioned, it comes to start it for a while where he had been inactive for a few days, as I tried to answer an incoming call, it was locked.

  Is there a software fix that can be done to solve this problem, or is this a hardware problem?

  Also, if I go back, is there a way to wipe the 8330 with on being able to access the Options menu or enter any input from the keyboard or the track ball?

  Thanks in advance!

  Real

  First try just a simple reboot:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  If the problem persists, post it here, please.