BlackBerry Smartphones Curve v9360 restarts frequently roaming

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• BlackBerry smartphone Curve 9360 contstanty keeps restarting

  Hello

  I took my phone to use it, and it comes from the reboot for no reason. I had not downloaded something or abandoned or nothing. Now he constantly restarts, stays on for 5 seconds and restarts again. I tried to remove the battery, sim etc, nothing works. In addition to the update of the OS, is there else I can do nothing on what to do, just to keep? I can't event keep long enough to upgrade the operating system?

  Thank you

  Hi KylaB

  If your device is not responding Mode safe then had to force the detection of your device by using desktop software preconfigured to load the operating system even once and you will lose your data in this process, I hope you have your past Backup.So, please follow the Knowledge Base to recover your device.

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader. 

   

  Please try it and let us know.

  Prince

  ______________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

  Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

  Hello alexandrejv

  Welcome to the Forums of the BlackBerry Support

  Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

• BlackBerry Smartphones (curve BB 8310) how to make BB IM installed on my curve w / a MAC? GRRRRR

  I need help for BB IM installed on my curve, download says I need to use the Desktop Manager.  I have a mac, not a desktop computer, I need the software or another download, im confused?

  Hi ness 23,.

  You can download BlackBerry Messenger by going to http://mobile.blackberry.com using your BlackBerry smartphone. You can find in the section "Staying in touch".

• BlackBerry smartphone Curve 9320 locking up - need to restart too at work

  When I put my blackberry Holster and then take it outside it freezes and refuses to unlock the only solution I've found is to remove the battery from tha - a better solution?

  On the removal of the golster it shows the options for unlocking, emergency, cancel but allow me to select one of the options and will not respond to anything without taking out the battery

• BlackBerry smartphone Curve 8530, no option to download on BlackBerry AppWorld bridge

  No download for smartphone to appworld for blaclberrybridge option

  I can locate the program very well, but there is no download option. I am trying to sync my new PlayBook with my curve and it worked - until I did an update > now I can't go forward with this issue. Any suggestions?

  When I have my direct phone to AppWorld and call the BlackBerry Bridge, it shows the program with critics, snapshot screens, but there is no download option

  caa3065 wrote:

  I am now getting the error message "an error socurred connect your smartphone via BlackBrerty bridge"... no other information available... seems they can both read each other via BlueTooth, but cannot connect

  Restart both your 8530 (perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.) and the PlayBook (tap the battery icon > restart) and try again after the bridge connection.

• BlackBerry Smartphones Curve 9360 Notification bar

  Hello

  I am new to the blackberry world!  I just had the Curve 9360 and used to have a notification under the date and time bar.  It displays notifications (text, bbm, email, facebook, etc.) as a search bar and the volume button.  don't know how I did it, but it disappeared, can anyone help?  How to re - add this bar.  It's a pain having to go through all the menus to see where are the notification and by changing the volume etc...

  Thank you!

  Lisa

  Will you do a reboot on the BlackBerry this way simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  After having restarted, let me know what you see on your home screen?

  If it remains the same with this missing notification bar, could you please post a screenshot here?

  Directions who are here: http://supportforums.blackberry.com/t5/Community-Feedback-and-Ideas/How-to-post-a-screen-shot-of-you...

• BlackBerry smartphone Curve 8900-can you use apps and internet without a SIM (ATT)

  I have a blackberry curve 8900 I bought for cheap thinking I could use it to just WiFi and apps... is true or was a mistake? If it is true, how do I do that?

  How can you check what OS I use... I'm new to blackberry

• BlackBerry Smartphones curver 9220 trackpad not working not

  Hello

  My blackberry 9220 phone trackpad works do not, I can not use the trackpad for up-down, left-right, kindly help? Please

  Even I have tried many time to turn off the phone and remove the battary and reconnect... also I tried to restart 2 - 3 times, but still no luck to solve trackpad... waiting for you to answer as soon as possible.

  I did also the testing process, it is very difficult to use blackberry without trackball, my life right, work up-down function cannt... Please help team support blackberry

• WiFi blackBerry Smartphones Curve 9300 3 problem

  Hi, I recently got my first Blackberry - a 9300 3.

  It seems impossible to connect to my home network via WiFi. I've implemented the BB with a manual setting that I have a non-broadcast SSID and password is correct. My router is a Netgear DG834GT. I have a laptop connected via WiFi so I don't know the router, WiFi & DSL is all operational.

  I can sporadically, but not systematically, ping the router of the BB, but I can't ping a web address (for example google.com). I can't ping the BB from my PC, but an IP Scanner confirms that the BB is on the network.

  My career has suggested a reboot, reinstall the firmware and turn WiFi off & on - everything I did.

  I'm very knowledgeable PC, reasonably network aware, but a complete newbie to BB and smartphones.

  Any ideas?

  Well, I've sorted - or rather Geek Squad pointed me the right direction.

  It seems that the phone does not like the standard security WPA - PSK Protocol. While the router is recognized, the phone cannot communicate through the router.

  Change the wireless security protocol on the router to WPA2-PSK has solved the problem. Of course, if you do this you must also change the Security Protocol on all your other devices on the wireless network, or else they may not work.

• BlackBerry smartphone Curve 9380 crashes often

  Hello

  I had a problem with my Curve 9380 (v7.0.0.513). It crashes frequently. I would like to know if there is a solution in this regard.

  Kind regards

  Mahmoud

  Equipped with a traction battery device reset and check if it has improved the situation. If this doesn't ressemelable the question then consider consider update/reinstall your device operating system.

• Removal of blackBerry smartphone Curve 8530 automatic emails, messages, etc.

  I have a Blackberry Curve 8530 that has been turned off for several months.  The Blackberry is designed to automatically delete messages once I turn it back?

  tahiti4me wrote:

  If I have let him connect to the network by placing it in a Faraday bag, etc., that prevents the deletions?

  Yes... for the 2nd condition, reconciliation against the server may not occur if there is no connection. But the other two conditions are not dependent on connection.

  tahiti4me wrote:

  I wonder if the deletion is triggered by the clock / calendar in the phone or the network clock / calendar.

  This would apply only to the first condition ('Dungeon messages") and I think that his clock of the device dependent, but I have no information (other than"intuition") that backs up.

  tahiti4me wrote:

  I tried to join Blackberry tech support about this, but couldn't find a number.

  Mainly because there is no such thing. The front line support is rather, contract, liability of carriers, resellers and authorized service centers (it varies according to the region and the specific question). Everyone has the opportunity to climb up to BlackBerry cases requiring improved support, but end users have no (free) direct path to request anything be it directly from BlackBerry.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  Good luck!

• BlackBerry smartphone how to restart Blackberry programmatically.

  Hello

  Good day to all

  Is it possible to restart/reboot Blackberry programmatically without remove or reinsert the battery?

  Thanks and greetings

  Thakur

  When you delete some applications reboot is requested by the operating system.

  It is not requested by an application to remove.

• BlackBerry Smartphones Curve 8520 last chance to enter the password or by telephone shall be cleaned.

  Before entering my password [number] I must have pressed the 'alt' key or other, and I was asked to enter 'blackberry' to continue. Then in the password bar, he said also that I had fivemore attempts. No luck.

  I gave to my daughter. No luck. Anway there is no more stars [astericks] I see what I'm typing. When I type my password number, letters come instead, and I can't get into my phone.

  Suggestions please only have one more to go.

  To see if I can get my contacts etc out of my sim card can I put the SIM in another phone, connect to the computer and save to file?

  Since the blackberry "BOLD" forum a similar case.

  Told off for five minutes and try again.

  My problem is why the letters when I am pressing the numbers? the 'alt' is stuck? Or what I have to press 'alt' before entering the Nim-sequence. It's already happened not and do not have to press alt to enter. I just regret touching another button like I was, or just before I entered my password numbers.

  Hi alggomas

  Don't know if you have already tried your last attempt, if your unit is asking for the password, you will need to enter the password that you set, if you have a mix of different characters in your password, I think that you are not able to enter properly on the keyboard for BlackBerry. For example, if your password

  • alggomas123
  • And if you enter a > l > g > g > o > m > a > s > alt > 1 > 2 > 3

  the result will be

  • alggomas1er
  • You must enter
  • a > l > g > g > o > m > a > s > alt > 1 > alt > 2 > alt > 3

  to get alggomas123 on your device. For example, while on the BlackBerry keyboard, you think you type alggomas123, you actually type alggomas1er

  alggomas wrote:

  To see if I can get my contacts etc out of my sim card can I put the SIM in another phone, connect to the computer and save to file?

  All contacts are stored on our memory of the unit no SIM card, unless you have previously saved or copied these contacts on your SIM card. Also a reset will not delete the contacts stored on your SIM card.

  alggomas wrote:

  Since the blackberry "BOLD" forum a similar case.

  Told off for five minutes and try again.

  My problem is why the letters when I am pressing the numbers? is the 'alt' stuck? Or what I have to press 'alt' before entering the Nim-sequence. It's already happened not and do not have to press alt to enter. I just regret touching another button like I was, or just before I entered my password numbers.

  If you think that your alt key is locked, and then do a battery pull reboot by removing the battery while your unit is powered. A lock will be released after a restart battery pull.

  You must press the ALT key before entering these numbers. So please, take your time and make sure that you type on your device. If it fails, then if you have a previous backup of your device, or if you use BlackBerry protect then you can restore your data from these backups

  Good luck

• BlackBerry smartphone Curve 8900 attempt to remove information from Outlook calendar

  When I try to two-way sync my Curve 8900 with Outlook 2007, it attempts to delete all previous items in Outlook.  If I do a one-way synchronization of Outlook to curve it works and then syncs correctly both ways until I disconnect, then reconnect.  New synch and then try to delete all previous items in Outlook again.  Actually, it means that I can only synchronize Outlook with curved, not two-way.  Any ideas?

  If you have the calendar works perfectly in outlook, read this link to reset the entire calendar on the blackberry and sync again.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04950&sliceId=SAL_Pub...