BlackBerry Smartphones 9320 bb curve

Appliance giving a blank screen mainly observing on some sites such as facebook announcement also randomly stops I am a pay & go with EE someone help please

If the problem still occurs with the new battery, next step I would do is a clean OS Reload using the desktop software. Test it before you restore or install applications.

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Similar Questions

  • BlackBerry smartphone messaging issue curve 9320

    Hi all!

    the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

    When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

    What I've tried so far:

    -Turning device and turn it on again

    -removal and setting up my email account once again

    -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

    Any help or advice is much appreciated

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

    Good luck!

  • BlackBerry Smartphones 9320 SMS is not received

    Recently (for the last month or almost) my curve blackberry 9320 received no texts, I do not think a lot that I use my BBM more than I text so I just thought that people were not to contact me, but then I asked someone text me, I saw that they sent and he had delivered, but my phone has never notified me of the received message I went into the folder of text messages, and nothing is found, the text I had just been sent, I can send text easily and they are delivered successfully to others but I can not just receive texts, I even texted me (Sad I know), but the phone said they had delivered but I never received them I tried battery pull, pull out my card sim for a while (30 minutes) and then to restart my phone, nothing... It's weird because I've never had this problem before.

    I contacted my service provider and this has baffled them also because they could not help and did not know what it is, has anyone here ever had this problem?

    Hey Curt7946,

    Welcome to BlackBerry Support Community Forums.

    You can either the firewall is enabled on the BlackBerry smartphone, click the Options icon > click Security > firewall > is selected text Messages?

    Thank you.

  • Button of browser blackBerry Smartphones No. on curve 9300?

    Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
    Thanks Nicky

    Hello and welcome to the community!

    What they say is true... see this

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

    • KB18998 How to reset the factory default BlackBerry smart phone

    Other methods of DELETION do not remove a COMPUTER policy... only this method has.

    Good luck and let us know!

  • SD CARD BlackBerry Smartphones BOOST 9310 CURVE?

    If I understand correctly BOOST, my phone can take up to a 32 GB SD card. Is that right... that one do you recommend? None of them have problems with BB. Thank you!

    Hello

    Reference:

    • Article ID: KB05461 Support for MicroSD cards sizes of storage for use with BlackBerry smartphones

    Good luck!

  • Curve of blackBerry Smartphones 9320

    I got a BlackBerry Curve 8850 and I upgraded to a BlackBerry Curve 9320.

    I received the email on my BlackBerry 8850.

    I can not access e-mail on my BlackBerry 9320.

    I have the installation menu asked me a password "Activation".

    Can you please help?

    Thank you.

    Email to my Blackberry Curve problem has been resolved by contacting my carrier, Vodafone.

    Thank you.

  • BlackBerry Smartphones BBM on curve 9320 - bad behavior

    Son of 9320, on a Virgin Mobile (Canada) plan will not let him use BBM on wifi. The app insists on finding a "data connection". We do not have a data plan. I use BBM on my Android phone using wifi. I find it strange that a native app on Blackberry does not work correctly.

    Can someone enlighten me please. There must be a solution.

    Thanks - sent from my orphans but still cool PlayBook

    Hello

    In fact, what you describe is WAD - working as designed. Only via the newer devices (BB10, no BB Android and iOS) BBM and other exclusive services BB can be used without a proper data of the mobile operator plan. BBs inherited, such as your son, need a plan of data by the carrier, even if the use is strictly via WiFi. It's just the way things are legacy devices (the full explanation is much longer... If you want, just ask).

    I hope that your operator has a plan very inexpensive which will just BBM and perhaps other social networking services... but only they can answer as to what services they offer through their data of different plans.

    Good luck!

  • BlackBerry Smartphones 9320 Curv

    Hi all

    In December 2013, I had my Curv 9320 one year, this morning to halfway through a who's conversation App my phone suddenly lost signal. In the upper right of the phone where the signal strength is indicated he just said 'OFF' (and still makes). I turned it works, nothing happened, so, I took out the battery to restart and, once again, nothing! It has been a few hours now and I tried out the battery but still nothing. It is not my ISP as the friends I checked with have normal signal. What should I do next? I'm in a bit of a pickle without my phone!

    Thank you for your time!

    • Try to remove and reinsert your SIM card.
    • Check the display of connection management > Mobile network, is your mobile network on?
    • If nothing else, then get an exchange of SIM card of your mobile operator.
  • Problem of blackBerry Smartphones in the curved screen 9320 homepage

    The header (where the network bars appear) in the home screen is not visible. Snapshot is locked. It becomes visible for a moment to restart but after he disappears. However, it is clickable. Help, please.

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    Good luck and let us know!

  • Curve of blackBerry Smartphones 9320 - updated software, now the phone does not work

    Hi all

    Hope you can help. I plugged my BB Curve to my computer to transfer music files. The desktop software open, and after backing up my files, I got the message that a newer version of the software is available for my phone. So I clicked to update the software, and the update started. He got to this point:

    From there on, all my BB's is set to zero, then shows a corrupt legal opinion, then displays "Reset Error Code 606"

    Please help me to get my phone working again - I left the screen update running, in the hope it will make restoring the update program and my BB is still connected.

    Hi BillJ,

    Thank you very much - it is back and working now.

    I lost all the downloaded applications and the world of BB, but everything else is there, and it works.

    Thanks again.

  • Installation application blackBerry Smartphones 9320 email missing Vodafone

    Hi all

    I have a curve 9320 (best phone ever) using 7.1 1319 but can not get working internet mail. Info here any help would be fantastic.

    -Curve 9320; Vodafone UK; Personal SIM; BIS is working like having internet on phone. new combined and had the same problem on the same model/same before the purchase SIM.

    -Email Setup Application appears to be missing

    -Tried to install via Desktop Manager, but cannot download the OS on internet, so impossible to reinstall; downgrade then upgrade again; or install specific app

    -Managed to download a 'leak' configuration of e-mail application, but have not installed correctly.

    Source of this app:

    http://forums.CrackBerry.com/BlackBerry-bold-9780-F219/email-setup-application-can-fixed-633200/?_ga...

    Error I get after installing and phone restarts:

    "untrapped exception."

    java.lang.ClassCastException.

    -J' now uninstalled it

    -Also tried to connect to BIS on Vodafone, that I could do, but adding the account e-mail address here does not insist on it on the phone

    -NB is a "hotmail" email address  I logged on Outlook online (ie. new name for Hotmail) and "enabled the synchronization of POP."  There were other options to set and I've never had to do this in the past.

    Yes, I looked here! -

    http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000010773

    Seems there are two routes - try to get the installed application and works; and get email works "via the device browser" (don't know exactly what it means the latter).

    Vodafone has failed to return the telephone directories - surprising alone is sufficient.  This seems to be a way out for me.  I have to just get email configuration app works.

    TBH, I think it's the best phone ever made because it has great physical keyboard; long battery life; is not to touch and smooth corners. Little surprised does not I don't see how anyone could afford a new fancy phone every 2 years!

    Don't see how it could be a problem of system of Vodafone/Blackberry as surely several 9320 users using internet messaging with vodafone United Kingdom - some hotmail.

    Looking forward to hear whatever it is, any help would be fantastic!

    Hello and welcome to the community!

    You tried not bad... well way... but here is the key:

    NF64 wrote:

    Vodafone has failed to return the telephone directories - surprising alone is sufficient.  This seems to be a way out for me.  I have to just get email configuration app works.

    It is not a red herring... the Service books are required. Legacy devices BBOS do not have a client application of full e-mail on them, they demand BIS in order to work for the email, and Service on the device books is a requirement for the functionality. Therefore, if Vodafone did not send Service directories, then something is very wrong... but, if the problem is their network, only they can look deep into it. Until the SBs exist on your device, it is useless to try whatever it is about the configuration of e-mail... the SBs are a sine qua non closed.

    Here a very important question that you ask them - is your device model specific fully supported by their network for automatic filling of HRT and service book? No carrier BB support all models... each carrier chooses their subset of models to support on their network. With BBOS legacy, you can use specific models that are fully compatible with the carrier network for the automatic receiving HRT and notebook entries maintenance. Reference:

    If they tell you that your device is not supported by their network, then you're done... inconsistent is not compatible. Period.

    If they tell you that your device is supported by their network, then you will need them to dig deeper and determine why they are not able to send the inputs required to your device. Once again, only they can look deep into their network to determine why this cannot work properly. Nobody here has such access. In addition, only your carrier can escalate your case until BB officially if additional assistance is required... you have no channel to do (well, not for free).

    There are many possibilities as to why it does not work for you... all here, we can do is guess at those. Here are a few possible assumptions:

    1. As noted above, your device is incompatible with their network
    2. Your device is listed as reported lost or stolen
    3. Your device has a BIS account running on another carrier... If so, then Vodafone will not be able to create an account for her in their system of BIS.

    There are other possibilities, but I think you get the drift. What is a key issue for you - how to acquire this device? If there was a camera formerly, numbers 2 or 3 in the list above may be even more possible.

    Good luck and let us know!

  • BlackBerry Smartphones 9320 Vodafone IT push mail problem

    Hello! New to the forum I have a problem with push emails on my 9320 curve (Vodafone IT), each email comes end (15 minutes later), how can I do? Can you help me please? Thanks in advance! Enrico

    Oh come on, are you kidding me? anyway, found a solution... just created a yahoo account and together it upward on my blackberry, then together the le @live @live has send emails to my @yahoo. Now receive emails in real time... microsoft * Bleep *... In any case, I hope that my 'home' solution helps someone!

  • Applications for blackBerry Smartphones available for Curve 9360 - what URL can they be addressed via a PC?

    I can't find a page where I can see comfortably, on my PC, the applications available for BB Curve 9360 on the BB site.

    (From p. \Apps home I get to a list of devices, where I find the curve, but when I click it, I sent again to the homepage!)

    Please, let me know the URL where I am sure they are, even if I can't find it by myself.

    Hello

    If, by 'apps', you mean these natively included in OS package, while it's complicated... There are a variety of basic applications, but each company is free to "Pack" the package of core OS with their network-specific things or they chose to push their customers.

    If, by 'apps', you hear the module and 3rd party applications that the user chooses to download, then there are a variety of resources:

    Each of them works differently, so it is quite difficult to provide detailed instructions for each.

    Good luck!

  • BlackBerry Smartphones has new Curve?

    Hello world!

    I had just a small question

    so its time for a new blackberry and I love the curve series, and I was wondering if he had plans for a new curve (for AT & T) at any time in the near future. I don't want to buy one and get a new one out shortly after!

    It would be great if they could add the record video and wifi at the 8310... but I guess this would make just TOO perfect, huh? =]

    Thank you!!

    Sorry Tanzim on wifi. I read an article of innacurate or I just misread it.

    ilsb2m, release date depends on your operator. As of now I heat At & t is supposed to release sometime in September.

  • Help of blackBerry Smartphones that my curve will not work after I installed an update

    I recently installed an update for my curve. Since then it keeps loading then a white screen saying "error, press any key to return to the configuration of pre" then it turn off then repeats the process again. " I need help because phone is important to my work. Thanks for any help.

    I tried keeping on the battery for 5 minutes.

    Hi scrack

    So if it's during a software device, you can try a fresh reload of your device software to exclude any corrupt device OS. Have a look at how to perform a clean reload of the smart phone BlackBerry using BlackBerry desktop software.

    KB11320

    All you need a PC with Internet connection and USB cable.

    Try it and tell us.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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