BlackBerry Smartphones BBerry Messenger updated

I received an email that recommend that I update my BBerry software. Everything happened is gone well except the BB Messenger does not work. He tried to 'Restore' for more than 48 hours.

EU remove and reinstall BBM. Finally worked.

Tags: BlackBerry Smartphones

Similar Questions

  • Problem blackBerry Smartphones BB Messenger Update

    Hello

    I've had my new fantastic 9700 for about a week now and I love it!

    But

    This morning, I find that whenever I'm in BB Messenger I get a box that says "Upgrade available"

    I click on the "link" box and go to the page, it takes me to explore.

    There is a big gray button on the screen that say "Download", but I can't click on it... I hold the top arow and click on and nothing happens, I tried zooming and I tried pressing ENTER.

    Tried to do a search on Google too and it wouldn't let me click on the search button.

    Is this a common problem?

    Thank you

    Try going to www.blackberry.com/messenger from your browser and work from there. I have encountered this problem once when I was reviewing only went from a pile and then everything was fine.

  • BlackBerry Smartphones BB Messenger disappeared after update

    I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

    1A tried to 'restore' my BBM several times

    2 reset (pull out the battery) on my phone several times

    3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

    My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

    Thank you very much in advance!

    Carrier: Verizon Wireless

    BlackBerry AppWorld v.1.1.0.2.0

    Phone for personal use

    BlackBerry 9530

    Smartphone (3G, CDMA)

    v.5.0.0.328 (Platform 4.2.0.128)

    Band 3G 1

    V.3.8.5.85 cryptographic kernel

    Brand version: 1.0.105.343n

    The micro Edition configuration: CLDC-1. 1

    Micro Edition profile: MIDP - 2.1

    Micro Edition JTWI Version: 1.0

    Micro Edition Media Version: 1.1

    Micro Edition PIM Version: 1.0

    Micro Edition file Version: 1.0

    Micro Edition Bluetooh Version: 1.1

    Micro Edition location VErsion: 1.0.1

    Here's an article in the knowledge base on the issue:

    KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

    I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

    Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

    Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

    Once completed and restart the device once again, look in the instant messaging or downloads folder.

  • BlackBerry Smartphones BB Messenger disappeared

    I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

    Hi TroymanMartin

    Welcome to the Forums of the BlackBerry Support

    First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

    If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

    KB10040  : How to display or remove installed application on a blackberry smartphone   

     

    Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

  • BlackBerry smartphones can not update AppWorld 907 invalid COD

    Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

    -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

    - Then I download the update.

    Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

    I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

    Hi Firdaus92

    In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

    Search and download your OS and everything above applies

    By sdgardne 

     

    However, here's what I propose...

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphones can not update bb id

    Hello

    I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

    Thank you and hope to receive a feedback with you!

    EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

    Hello and welcome to the community!

    Time to take a step back:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    The seller must complete their first steps before you try to use anything.

    Good luck!

  • BlackBerry Smartphones appworld not updated

    I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

    What can I do to fix it now?

    Help, please!

    Hello and welcome to the community!

    Please try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

  • BlackBerry smartphone App world updated the blackberry torch 9800

    When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

    Hello Stephaniexo

    Welcome to the Forums of the BlackBerry Support

    If you encounter the problem of BlackBerry App World update, then please try this:

    On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

    KB10040 : How to view or delete the application installed on a blackberry smartphone

     

    Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

  • BlackBerry Smartphones BBerry Bold 9650 - dead screen - how can I see content of guardian of password on PC

    The screen on my 9650 comes to die. I'm not sure I'll get fixed, I can just get a new phone (not a BBerry this time). But if I don't get the screen replaced then how to display the contents of my PWK saved on my computer? Can someone here help me understand this?

    Hi miamispy,

    Try these steps, could help in your case...

    Download a Simulatr for Bold 9650 and installed the software. You can find the Simulator to BlackBerry Smartphone simulators - URL

    http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

    Once the program is installed, launch the program, which shows a picture of the phone.
    now to start my software of management of office and back in the Smartphone Simulator
    In the menu, select 'USB cable connected' which simulates the connection of the smartphone.
    Once u this, office management software invites you to create parameters for the then new phone.
    Once u put in place this new virtual phone, restore your backup from the virtual desktop management software to the new.
    u could then use the mouse to go to the password manager and open the program. It will encourage u password and all the data is displayed.

    Good luck...

  • BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

    I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

    When I click on the BlackBerry App World on my camera icon, I get the following message:

    "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

    So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

    So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

    I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

    I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

    "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

    So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

    If anyone has any advice on how to solve this problem, it would be much appreciated.

    The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

  • BlackBerry smartphone email password update, turn round and round in circles

    I used an e-mail account on my blackberry for almost a year now.  Today the blackberry ceased to receive emails on this account and I received an email from blackberry telling me to update the password for this e-mail account.  I followed the instructions in the email to blackberry. But it does not recognize the password I put in that.  When I click on "forgotten password", I get a message saying that my password has been sent to my device.  But no password can't.

    My other e-mail account on my device seems to work very well.

    Hi all and welcome to the forums.

    This can be corrected simply by going to the site of BIS, and reinsert your correct password.

    This article explains.

    Thank you

    Bifocals

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05255&sliceId=2&docTy...

  • BlackBerry smartphones impossible to update the applications after returning from deployment

    I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

    Hi and welcome to the forums!

    If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

    If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

    If your device does not work, use the attached link to get all the necessary information and then call your operator.

    Thank you

    Bifocals

    KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

    KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

  • Update blackBerry Smartphones BB Messenger problem

    Hello

    I looked and I don't see the same question anywhere so here goes, I last night added a few new themes for my storm, when you add it wanted to update my Blackberry messenger, so I leave it, now, I have the following problem:

    When I go to 'Instant Messages', I can go I can't enter BB Messenger, the only way to view messages from my friends is to go to 'messages', but then I don't see while the first bit they wrote when I enter the conversation he disappeared

    Can anyone help?

    J

    XX

    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

    Now try opening BBMessenger again.

  • New schedule for Smartphones blackBerry with BB Messenger Update

    Hello everyone, since I've updated the BB messengers I have 3 calendar!

    -one of my Gmail e-mail address

    -l' call for a "defect".

    - and a 'groups '.

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    I'm completely lost! could you help me please?

    Thank you in advance.

    What is it EXACTLY.  English please

    When you create a new appointment you should have options for the groups and Gmail in the field "send help".  It's normal.

  • BlackBerry smartphones can not update my version of software

    Hello! I have a BB 8520 curve. His version of software is currently v4.6.1.314 and my operator is Orange (Spain).

    I'm trying to update the device at least v.5.0 software so I can use some applications that may not work with older versions, but it does not...

    My cell phone, my Blackberry Desktop Software and site of BB all say that there is no update available for my device. However, the Curve 8520 is supposed to accept v.5.0.

    I also called my operator, Orange and they said that my cell phone should be updated if problem...

    Any ideas on what I could do?

    Any help is appreciated.

    Thank you!

    Marta

    Hi and welcome to the Forums!

    From a PC, you can install any bundle of BONES to a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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