BlackBerry Smartphones BBM 5.0.0.57 photo problem

* Please HELP * Hello! I've had problems for a week now with my new updated version of BBM 5.0.0.57 it was working fine until I downloaded the new BB OS version 5.0.0.  She deleted my bbm contacts list because I had upgraded to the new operating system. and was thankful that I had a backup. so I restored the backup but now whenever I update my own profile picture on bbm I see it and displayed correctly, but unfortunately, it doesn't display the "new image of the mine" to my contacts? my fiance is one of my contacts on bbm and my profile picture does not update. (it is said that I had updated my pic) but pic still shows the old. and conversely, if it is updating its peak it does not refresh on mine. and she still has the old OS ver 4.7 but there BBM 5.0.0.57. and to get even more confused, his sister is both our contacts on bbm my finace update of its peak, it shows photography updated his sisters bbm but not on mine, and vice versa with her sister change her own. If really mine is the only problem... even if I completely delete my profile picture and have no pic at all. old man, still recording on all my contacts but still on my phone it shows that I have no picture. I tried everything: battery pulled, restart, re - download, delete bbm and re - download it again, deleted contacts then re-added, re-analysis to add barcode and of course I'm out of options. all updates through all contacts (ie. status updates, this music that I listen too etc) but my pic for some reason any is not updated to display on my contacts. I Googled, read messages and have not found any help but who is working can someone please please let me know what I can do to solve this problem. Please and thank YOU!

It's fixed! After a long process of re-start, delete, add etc... Nothing worked except Finally, I took it to our cellular service provider and they had to remove and re-enter the ESN # and add the serial number to my device once more. I know it's a very long and stressful process and such a hassel to take it to a store, but there only 5 minutes to do and now everything is fine. But make sure before you return anything using your BB Desktop Manager that way if everything had to be wiped out you will always be able to restore. But regarding the removal or return ESN # (your phone number) your device should not lose any data. I'll put this post up just in case anyone has the same problem.

Tags: BlackBerry Smartphones

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