BlackBerry Smartphones Blackberry Protect doesn't "see" my device

Similar Questions

• BlackBerry Smartphones Blackberry Protect application

  Hi, I have a BB 9300, I went to the world of the app and downloaded blackberry Protect which required then an e-mail and password. I put in the e-mail the required information and password and it says: invalid email or password. How can I reset my password?

  You can reset your password BlackBerry ID by going to: www.blackberry.com/blackberryid and following the guests.

  Once this is done, try logging in BlackBerry Protect.

  See you soon,.

• BlackBerry Smartphones Blackbery protect not function Curve 9300

  Hai guys,

  I try to open my Application of protection on my BB Curve 9300 Blackberry. But hang and displays the message error starting: Dryad bb rim net gui: symbol 'Device security under attack' not found.

  Please help to resolve the error and makes the BB Protect function.

  Thanks and greetings

  Amir Ngongo

  Your problem can be corrected!

  1. try to reinstall Blackberry protect

  2. try Factory Reset and check if its working.

  3. try Netqin app that also has contacts and location remote services.

  4. If you still want to desperately Blackberry Protect try to recharge your device OS.

• Z30 blackBerry not able to sign in Blackberry Protect. Backup and restoration of function does not. "Your device is not associated with a Blackberry ID."

  Unable to sign in Blackberry Protect.  Backup and restoration of function does not. Message is: "your device is not associated a Blackberry ID."  My Blackberry Messenger and Blackberry World works well so I'm sure this isn't a problem of ID on the phone.  I can sign in link, Blackberry.com and Protect.  I see my device to protect, but can't send messages, or view it on a map.  Times out with cannot reach peripheral message.  BB Protect on device has a circle whirling next to the on/off switch.  Cannot turn off.

  I deleted the link and re-installed.

  I reset the phone to the default (factory) and signed in.

  OS level is 10.2.1.3062

  BB link is 1.2.3.56

  I managed to understand this. I had to remove the device from the Blackberry Protect site.  Protect.BlackBerry.com. I deleted my new and connected device with my Blackberry ID.  I don't know if the step of wiping was necessary because I have not tried my backup with the current configuration of the device after the deletion.  The restoration is underway for me!

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• Smartphones blackBerry HELP - unable to connect to the Blackberry Protect service?

  Today I had an update on my blackberry curve blackberry 9630, on my old phone I used blackberry protect to save my contacts, texts, etc.
  I used it to transfer data before so much confidence, but now it doesn't seem to work.
  I downloaded the app and it is now stuck on the "connect to blackberry protect service" page with the green circle, it was like that for an hour or two.
  I have a full data plan and it worked there the past, can someone help me? Thank you.

  The servers seem to be until now. If this isn't the case, refresh your service books.

  Ron

• BlackBerry Smartphones restore data on the new blackberry to Blackberry Protect, last performed restoration since my Blackberry Style 9670 stolen

  Help!  My Blackberry Style 9670 (BB OS 6) was stolen.

  My data was backed up on a daily basis by Blackberry Protect and nowhere else.

  New phones Blackberry will be able to access and restore my Blackberry Protect data, or I need to get a refurbished phone from BB OS 6 or?

  If your phone is under OS 7 or an earlier version, you will be able to access this data backup; BB10 phones cannot restore BlackBerry Protect data.

  BB10 phones are the Z10, the Z30, Q10 and the Q5.

  See you soon.

• BlackBerry Smartphones Blackberry protect site does not recognize my camera

  Afternoon, my blackberry was stolen last night so I went on the blackberry protect site to wipe my data, etc, but the site indicates 'add device '. my camera is not displayed? can someone please? I know that it has been permanently installed on my phone because there always used to tell me that my backup was successful, after having saved and also, it is on my blackberry app world.

  The only way to recover data from backup BlackBerry Protect is with a BlackBerry smartphone.  You will need to get another BlackBerry, BlackBerry Protect using your BlackBerry ID login, then download the backup data on your new phone.

  I hope that helps you.

• BlackBerry Smartphones Blackberry Protect does not download

  Can't do Blackberry Protect to download on my Bold 9700, which has software v5.0.

  If I use a USB connection, it says "downloads via a USB connection are not enabled for this product.  Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  If I try to download it from the link above it says "Download failed" - "907 invalid COD HTTP error 404: not found.

  Any suggestions?

  Can you get the app through the appworld site? On your mobile device, go to appworld.blackberry.com and get a blackberry Protect?

• Update blackBerry torch 9810 blackberry Smartphones does not start after BlackBerry Protect?

  be on the alert for blackberry protect the update and installed upward and went to restart now. my blackberry 9810 torch is now as it restarts and will not return. need help ASAP!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• BlackBerry smartphone how to add new device on BlackBerry Protect Online

  Hi guys

  I got a BB Torch 9860 when it was released and returned to Vodafone UK for the replacement for the same exact model, when I go online on blackberry protect I see still old device here I managed to remove it and I need to add this new inside but I can't seem to find where the devil is the option to do

  can you please help.

  I was told to go on my phone and to do on the Setup, but there again I can't find an option for that.

  Thank you, I realize that I had two accounts to protect BB, I went on the web and deleted the account that showed the old defective device that was apparently the same e-mail as a new device and the new device launched... SOLVED

• BlackBerry Smartphones Blackberry Protect Backup

  Hello

  I just made my first backup with Blackberry Protect. If I connect my Blackberry account on the web with my PC, where is information about this backup for example date/time/Size, etc.

  Thanks for the aid provided

  Steve

  Thought that I would say to myself...

  I have now connected a second time after completing the first backup.

  The user homepage has all the relevant information. I don't have this homepage during the registration process and no info has been given that says I have to connect again to see after the first backup was over and I had used the account at least once etc on the blackberry.

• BlackBerry Smartphones Blackberry Protect is failling to save

  BlackBerry Protect on my Torch fails to back up until today he tried 35 times without success!  This is the first time that this has happened - can anyone help?

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

• BlackBerry Smartphones Blackberry Protect?

  Hello

  my phone (Blackberry Q10) was stolen yesterday.

  That's why I wanted to check Blackberry Protect, but it's only showing me this:

  

  What does that mean?

  Thank you in advance.

  It seems that the device is not connected to the network. It is turned off, data services is disabled or it is wiped and used under another BBID.

• BlackBerry Smartphones download blackberry Protect error?

  I can not install BlackBerry Protect, it seems to me (download failed) details appear a message ((907 invalide COD HTTP erreur 404: introuvable)).

  I'm in a country that does not App World support, but I deleted the app and when you try to download it seems to me the previouserror!