BlackBerry Smartphones Can I restore information saved to my Curve 8320 to Bold 9650?

Similar Questions

• BlackBerry Smartphones can only restore backup settings

  
  

  Ended up uninstalling and reinstalling the program and its market not now.

• BlackBerry smartphones can not add or change email on Curve 9300

  I click on set up and see email accounts (2) but when I try to click on it... nothing passes all other icons work. I can't add, edit, or remove e-mail accounts. I've updated, removed the battery and still nothing grrrr anyone has any ideas?

  Hi missjamilynne

  Welcome to the Forums of the BlackBerry Support

  If you encounter a problem with the configuration of email then you can try the one that helped a lot, so that from your BlackBerry browser to www.blackberry.com/integrate and adds navigation / change your email account.

  Try it and tell us.

• BlackBerry smartphones can not disable password on my 9320 curve smartphone

  Hello

  To protect my phone against unauthorised access, I activated the password on my 9320 curve, so that it hangs after 5 minutes. It works well so far.

  Today, I tried to sync my data with my PC via the BB desktop software. Now, this desktop application asks for the password, but does not accept the password that I entered into my phone.

  I tried to disable the password protection by clearing the checkbox 'Activate' on the phone, but I can't do that (I can't click the "Enable" box, it remains checked with a lock symbol). I can change the password, but the BB desktop on my pc application does not accept the new password.

  Any idea anyone? Help would be much appreciated!

  Best regards

  Chris

  Hello and welcome to the community!

  I think you have two distinct problems...

  Desktop software rejecting your password entry.

  The password requested by Desktop software and the password you assigned to lock your BB are indeed the same password. But what I suspect is that you have a mix of different characters in your device password and you may not notice how you enter on the keyboard of the BB. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  On your BB, when you type your password, you should get a moment where each character is indicated in clear before it turns into a *. Watch carefully next time and you will see a surprising result. It will be the exact characters that you type on the keyboard of your PC, because it is in fact your password.

  Lock symbol on the device password, cannot clearly 'enable' setting.

  There are generally two reasons that the locking device password becomes necessary (this is what means small lock symbol).

  (1) you are part of BES or have IT on board strategy that forces the requirement. Given what you describe on when you created the password, I doubt that this is the case, but... If that were the case, you would never have a choice... the first time you used your device, you would have had to create a device lock password. If, by any chance, you are part of BES, then go see your BES admins regarding if they force this situation.

  (2) you have, after activation of the device lock password, activate encryption or the Protection of the content on your device. Once you activate those, they require the device lock password to operate. For example, you can't delete the device lock password until you have first removed encryption or Protection of the contents of your device.

  Good luck!

• BlackBerry smartphones can not get HTML email on my BB 8320 curve

  Guys, I just download OS 4.5 and 4.6 DM successfully, everything works fine... except error in Email (HTML view cant) and Yahoo! Go.

  Read all possible solutions here, but don't works do not. I have re - send the book service, restart the BB handset still does not.

  as for Yahoo! Go can not connect and it says: error

  then help guys... what should I do?

  Well, I had finally it works! but not by his own... I had to call T-mobile and told them what ever possible solutions we did on our curve, then finally since HTML still does not work, well, I ask for the support of the RIM and they contact me back... they

  just re - define a system of coding for he htmlpour get it works on the new OS 4.5.

  after they ask to check messanger > options - depends on how

  e-mail you got, each of them must be YES on enable HTML and YES automatically DL images.

  Turn you BB and remove the battery for 10 seconds and turn it back on! they will send the service book and test sending mail... then voila! you got your HTMLpage on your email...

  try to send e-mail to your Messenger... just to make sure it works!

• BlackBerry Smartphones can only update the operating system on Curve 8520

  Can someone tell me please, can I get the new operating system on my 8520 please?

  What do you mean when you say "new system of operations? The latest OS released for the 8520 is 5, I do not think OS6 and OS7 will be released for the 8520 that there no hardware to run it.

• BlackBerry smartphones can't download V5.0 on my curve?

  I have a BlackBerry Curve 8330 and I really wanted to download V5.0 for her! So I tried to update the web page and then it would open my BlackBerry Desktop Manager and offer only 4.5. I thought that it was compatible with 8330's... Is it not? Have you read it wrong?

  Maybe I could have help! Thank you!!

  Sure.

  See the link below for download and simple installation instructions.

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/217551-latest-OS-8330-5-0-0-724...

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones can with line within the list of Contacts (most of the time)

  Hello.

  My wife and I have all two storm with Verizon phones and I synced our contacts on two phones using Google Sync all contacts appear to be normal and functional.

  On her phone, when I'm inside the contact list and try to call a person from there, the phone screen opens but nothing happens.

  All of these steps produce this problem:

  -by selecting an entry in the contacts list and pressing the green button

  -opening of the contact first, by selecting a number (e.g. Mobile) and then pressing the green button

  -opening of the contact, select a number (e.g. Mobile) and using the menu button and "call Mobile".

  The only way it works is if I first enter the phone screen and choose the Contacts there - then it works.

  No idea what this can be?

  We talked to someone from Verizon, and they said that we had to hold the green button or the menu entry "Call Mobile" (etc.) for a period of time - never heard of this before and it didn't work ONCE - while remaining in the store...

  On my phone, everything works as you would expect, but I ran an update as soon as I got on the phone, so maybe that's why it works for me.

  On the other hand, this update wiped out all the information on my phone, and I had to download and configure everything again and install all the extra stuff from scratch, that's why I didn't run an update on the phone my wife again.

  Thus, a question is: if I create a backup with the Desktop Manager and then run an upgrade of the blackberry software, can I restore all settings and other programs downloaded with this backup?

  Thank you!

  No.... I'm on VZW and their current production OS (. 75) and numbering by any of the ways describe you works very well. Something is wrong with her camera... What is proposed is a refill of OS in an attempt to clear up the problem.

  But first... I have to ask, did you do a battery pop reboot? We know that these devices suffer from memory leaks and other, testify to the weird behaviors. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning.

  Just a thought...

• BlackBerry Smartphones Can I retrieve contact information for a database without the BlackBerry

  This is my story - a couple of weeks, I dropped my 8130 Pearl in a large cup of water. After miraculously, he came back to life, I decided that it was time to SAVE my contact... information so I used the version of the office for 4.3.0.17 Manager do... Only, I clicked on "Addresses", which I guess means contacts. I joke that my poor BlackBerry not - the VERY NEXT DAY, went into the pool with me. Now, despite the fact that I just mentioned after swimming, I actually do not lead a lavish lifestyle... I live in the desert, and I had to enter my poor toddler, overheated in the pool as soon as possible. I have no cell phone insurance, but I don't have the $50 deductible to get a new BlackBerry. Now I use a Casio g opportunity ' Boulder area. I had so much contact info, I need. So, here is my question. Is there a way to convert information database (IPD file) I saved in a word document, or other legible form so I can get all my contacts?

  Thank you in advance,

  Crystal

  Crystal, Hello and welcome to the Forums of Support BlackBerry.com.

  Yes, google search for ABC Amber IPD Converter and use it. It is not free, but the trial software will manage a limited number of records.

  If you end up having a new BlackBerry, you can restore this backup IPD file on your new device.

• BlackBerry smartphones can not transfer my BBWorld to my new tour information

  I "ve repeatedly tried to transfer my info from my old Blackberry to my new BBTour, but I get the message: put caution druing the loading process have been met: injection of Service book failed." Help!

  OK... Try these instructions... are exactly what you say you are trying:

  • KB16291 How to use the Switch Device Wizard to switch to a new BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not make a call, but can receive calls

  Hello! I BBCurve9380 and somehow it just stopped making the calls, but I can still receive. I don't know if it's on the changed settings but on what I read in other forums, it's on the it policy. I checked mine and it says BBFS1 [GTALKAP1] and WLM 2.1 [WLMAP01]. I've updated all my apps and my computer can read my phone just fine. When I try to make a call, it automatically disconnects. Any help would be appreciated.

  In fact, you have a lot more work to do, in light of your acquisition method. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  For step 3 stages of seller, you should replace it and it will remove unit COMPUTER policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  However, later, when you restore, DO NOT do a full restore. On the contrary, do only a selective restore of only those databases that you absolutely need (e.g., contacts, calendar, messages) and specifically avoid restore databases that have nothing to do with HIM, political, business or other similar things. If you restore those, you'll just be right back where you are now, as a full restore will conscientiously COMPUTER policy again on your device.

  Note Please that I really have no idea if doing this will restore your ability to make calls... 100% of the information I have comes from what you have posted here. I'm guessing that the policy could be the cause of your problems, but I can't know that. No matter, since there is an IT strategy on board and you are not on BES, then you definitely want to get that deleted. But regarding if that will restore your ability to make calls, I have no way to predict the future... If something is the cause of this specific problem, then we'll have to deal with this - AFTER you remove the it policy so that we can be sure it does not hinder anything else.

  Good luck!

• BlackBerry smartphones can not make or receive phone calls

  This morning, having never had a problem with my phone before, I have a message that says "SIM card rejected" right to the very top center of my screen. In the very right corner it says "SOS" in red. My phone is less than 2 months old. Please tell me this is an easy solution. I'm very techno-challenged.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/kqMaD3

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!