BlackBerry Smartphones can only restore backup settings

Similar Questions

• BlackBerry smartphone how to restore factory settings

  Hi all

  IM selling my BB Torch 9800 at my friend and need to restore the phone to factory settings!

  How can I do this?

  Cheers, savvy9000

  Hi sawy9000

  Welcome to the BlackBerry Support Community Forums

  Look at this Article on the measures to be taken before the sale and purchase of our BlackBerry Smartphone.

  KB05099 Steps to take before selling or after the purchase of a smartphone BlackBerry opportunity. 

   

  I hope this will help.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones can not find Cookie settings

  Where can I find the settings for cookies on my Blackberry Curve 8520? Can someone help please...

  go to configuration of the browser have cookies

• BlackBerry Smartphones can only switch from IMAP to POP on my e-mail address?

  Hello

  I was informed by my computer that I need to set up my BB to check email as POP and not IMAP.

  I found (in the advanced settings of email configuration page) where it shows the setting as being IMAP, but there is no way to change what I can find.

  Please help me solve this problem.

  Thank you

  Chris

  Oh I'm sorry... I read your original post too fast... but the concept is the same... it's a function of the name of the server you point BIS who will control if it's POP or IMAP. So, to correct my previous statements, point a POP server instead of the IMAP server. However, if your mail host works both on the same server, I think that BIS defaults to 'best quality' connection finds it - which is IMAP. You have no user-end control during which she will use... you can only control the BIS server name is pointed at... so separate POP and IMAP to separate servers is the recommended method.

• BlackBerry Smartphones can only fix my blackberry?

  My blackberry was not charging and the nearest investigation noted the receiver (in the phone) became independent. Can it be repair or the phone is completely broken. If it can be repaired, do I contact Blackberry and send it to them.

  Would appreciate any help - its my daughters phone and she was lost without it.

  Tom

  Hello and welcome to the community!

  Remote internet, it is really not possible to answer your question... only a material qualified with the unit by hand can tell you with certainty.

  If you stay covered by your warranty, you must see your provider of warranty services - who will be your mobile service provider, your place of origin of purchase or an authorized service center. It varies by region, but you should have received information about the specific guarantee when you bought it. RIM offer zero support from first line, even for warranty... everything starts with the other channels.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  If you have no warranty, then you should consult one of the technicians of local qualified hardware (for you) to give you a correct assessment and estimate of costs.

  Good luck!

• BlackBerry smartphones can not access browser settings!

  When I use the browser the Logo of Blackberry button doesn't seem to work. If I want I can go programs, but it will not open the menu where the options are. The button works fine with other applications! I tried to wipe the blackberry, but it is simply not make a difference! I am so frustrated, I only had the phone the other day!

  P.S. I have the BB OS 6

  Solution!

  I rebooted my machine, it works fine now!

• BlackBerry smartphones can only send emails to plain text, not HTML

  my new phone will only send emails to plain text. its set up to send in HTML, but it also denies. any thoughts?

  Thank you!

  Hello and welcome to the Forums of Support BlackBerry.com.

  BlackBerrys send text, not HTML.

  Can receive and display HTML messages, but not send.

• BlackBerry Smartphones Can I restore information saved to my Curve 8320 to Bold 9650?

  I just got my phone 2 hours ago. I'm waiting for the new carrier make changes to transfer my current number to the new. My old phone died and I back to the top of files stored on my work computer. I am able to reset the calendar information, secure password, tasks and notes to the "BOLD" with no problems?

  I restored back up the file in Desktop Manager. He loaded all my contacts, passwords, tasks, notes and many other things. Because the file was 5 months old, I know that there are a few new contacts, passwords and calendar enteries on the old phone. I hope to be able to make a backup of all data, unless you are suggesting that I only choose those I'm really looking for.

• BlackBerry Smartphones can only synchronize only Contacts and calendar?

  I wanted to replace my Palm Treo with the new BlackBerry 8310.  With the Palm, I could synchronize my calendar and contacts with Lotus Notes 7 through a 3rd party software without going through courier service.  It does not appear that I can install the BlackBerry software without e-mail service because he was unable to access Lotus Notes data.  Any suggestions?

  Thanks for the help of glasses bifocals!  I used Palm products so far and with this being my first BlackBerry device, I'm a novice user.  Your advice was helpful.  I did download the latest version of the Desktop Manager (4.6).  The LNOptions.dll with the 4.6 ends by works very well.  I found that I needed to open Desktop Manager then plug my 8310.  It's not as long as the phone is connected, I could set up my syncroization correctly.  Strange little sequence there, but you sent me down the correct path.

  Thanks again,

  Doug

• BlackBerry Smartphones can only update the OS for my model

  Dear team

  Y cant I update my os Blod 9780 6 to 7 or another pls suggest or give us any public exchange offer to wait for your smart review

  Hello and welcome to the community!

  OS6 is the best operating system for your BlackBerry 9780.

  Your BlackBerry 9780 supports not just any what higher OS then OS6, there are not the required minimum hardware requirements and memory to run the OS 7.

• BlackBerry Smartphones can only update the operating system on Curve 8520

  Can someone tell me please, can I get the new operating system on my 8520 please?

  What do you mean when you say "new system of operations? The latest OS released for the 8520 is 5, I do not think OS6 and OS7 will be released for the 8520 that there no hardware to run it.

• BlackBerry Smartphones can only accelerate my device by disabling Compression of content?

  Can I speed up my device by disabling Compression of content? I have a Bold 9000 5.0.0.41 1 running.

  Probably yes.

  You have Memory Cleaner enabled in Options > Security?  If you do, disable that.

• BlackBerry Smartphones can with line within the list of Contacts (most of the time)

  Hello.

  My wife and I have all two storm with Verizon phones and I synced our contacts on two phones using Google Sync all contacts appear to be normal and functional.

  On her phone, when I'm inside the contact list and try to call a person from there, the phone screen opens but nothing happens.

  All of these steps produce this problem:

  -by selecting an entry in the contacts list and pressing the green button

  -opening of the contact first, by selecting a number (e.g. Mobile) and then pressing the green button

  -opening of the contact, select a number (e.g. Mobile) and using the menu button and "call Mobile".

  The only way it works is if I first enter the phone screen and choose the Contacts there - then it works.

  No idea what this can be?

  We talked to someone from Verizon, and they said that we had to hold the green button or the menu entry "Call Mobile" (etc.) for a period of time - never heard of this before and it didn't work ONCE - while remaining in the store...

  On my phone, everything works as you would expect, but I ran an update as soon as I got on the phone, so maybe that's why it works for me.

  On the other hand, this update wiped out all the information on my phone, and I had to download and configure everything again and install all the extra stuff from scratch, that's why I didn't run an update on the phone my wife again.

  Thus, a question is: if I create a backup with the Desktop Manager and then run an upgrade of the blackberry software, can I restore all settings and other programs downloaded with this backup?

  Thank you!

  No.... I'm on VZW and their current production OS (. 75) and numbering by any of the ways describe you works very well. Something is wrong with her camera... What is proposed is a refill of OS in an attempt to clear up the problem.

  But first... I have to ask, did you do a battery pop reboot? We know that these devices suffer from memory leaks and other, testify to the weird behaviors. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning.

  Just a thought...

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!