BlackBerry smartphones can not browse Internet - stuck in the e-mail configuration

Similar Questions

• BlackBerry smartphones can not browse internet on Bold 9700

  Help, please! I can't browse the internet. When I click the trackpad in the browser, that nothing is happening.

  I know that this is not the phone, because the trackpad works in all applications and when texting and answering emails. The only place where it does not work is when I'm going through.

  Someone knows why--or how to fix it?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

  Now, please restart your browser.

• BlackBerry smartphones can not log in to validate the e-mail via "e-mail setup".

  Google has just turned off sync to google calendar for blackberry. So I did a gmail account so I can use "BIS calendar wireless sync" on gmail. However whenever I go into the configuration of email on my bb, it just times out. I click the icon and get about a second or 2 ticking clock and then nothing. This happened before when I set up my email addresses (and has been fixed by using the email my carrier's bis email account configuration, Telstra in Australia). It's just a question now, like gmail, calendar synchronization requires that I have post my bb email address in order to get the calendar wireless sync. have done a lot of battery grips. Since hours today on the phone with my ISP and have flashed the phone. have downgraded to version 6, 905 and a full wipe info. This did not help. I guess the problem is with the carrier, but they tried to 'everything' for this problem, as it has (as I said) is a problem in the past. and still the same thing. I downloaded the service books and then deleted and then downloaded them once again, having re-entered on the network a lot of times, the provider has reset my account, multiplied by neumerous. I tried to go to mobile.blackberry.com and this not validate my email "on the phone" and get my calendar to work. I would upgrade the 9900 things but 2, there are a lot of people complaining about reception problems and there's os 10 just around the corner. I looked online and not found a serious answer to fix my agenda. looking for a work around or correct for my google calendar work?
  .

  OK I found it.

  I saw that some ppl posted the same thing. I don't know if it will work for everyone, but that's what I did.

  do not think that this part of the question, but I'll put it and others can comment on. After downloading the last Director of office of telstra (my carrier) because the previous soft ware has been downloaded from the website of vodafone.

  then I went to the list of applications on the Office Manager and found that there are 2 "Messaging Installer" programs, they have different versions. I have deleted 1 and nothing has changed. I deleted the 2nd, and nothing has changed. then wen I loked at applications he gave me the opportunity to reinstall only 1 of these e-mail of the installation files. I did and now I have my schedule back.

  I hope this helps others to please let me know if you want more info.

• BlackBerry smartphones can not get BBM working or the Facebook app

  A few months from my blackberry but I still can't work of BBM, I have a contract with 250 MB internet and I can use the normal when browser im out and about. I cannot use the Facebook app when I am connected to WiFi. My BBM says (waiting) when I add a person, and it does not show that I added them on their phone. I'm on Vodafone,

  Thank you

  so here is the question... you do not get a password business unless you are on a BES plan, it is for professional use... for personal use, you would use BIS (blackberry internet service)... to do this, you need a data plan activated BIS, chances are, your data plan is not for Blackberry use...
  I would give Vodafone a call and check your tariff plan.
  Once you have a plan active BIS, will allow you to have another option other than of the company e-mail configuration.

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• BlackBerry Smartphones Can not add more contacts to the address book

  Hello

  I have a blackberry curve 8520.

  for the momment I 288 contacts but I can not add more. I go to the menu, address book, new contact, the window give me options, I add the information (name, phone, e-mail, etc.) and when I want to save the contact he does not save

  I tried to restart the removing the battery for a minute and reboot, but always with the same problem.

  Also, I figured out that when synchronize my bb with Desktop Manager, the address book is not sync that it says (address book not installed) and this is why I can't drag contacts to reinstall the info because I don't have to return to the top of the address book

  Please I need help with this question

  Thank you

  While there is no limit on how many contacts you can have on your device, there is a soft limit that you can have as many times as the memory of your device can handle. Check the available memory to see if you have any remaining space. If this isn't the case, then consider cleaning out / uninstallation of some things that you don't need to increase the memory available to more contacts.

• BlackBerry smartphones can not add new Contact to the address book - BB Curve 8520

  Got my curve for centuries and added a contact a day or there is.  Updated some applications of the BB world (do not know if there is a connection) and tried to add a new contact, but this error message: Eception exception: Application net_rim_bb_addressbook_app (216) does not. process is completed (by the way were two updates to Twitter and Messenger of BB)

  Is - this coincidence that I just installed a couple of upgrades and what happened today and please how can I fix this?

  Thank you

  I had the same problem today and I have tried almost everything, a few minutes ago, I removed Live Messinger and solved the problem

• BlackBerry smartphones can not send new text of the messages folder

  I have a Bold 9650.  I have, unfortunately, updated for the new OS and now I am unable to send texts from the news of my Messages folder.  I can send an email and response to text, but when I open the menu and click on 'Another new message' there is nothing there.  It's a dead link.  I have to go in my contacts folder, compose and send text, then close to everything in my Contacts folder.  Is this a bug or something put in place bad?

  This new OS is horrible.  He got all these bells and whistles, with none of the previous operating system usability.

  Don't give up quite yet, Stacie.

  OS 6 is a solid operating system with many advantages over the OS 5.  If you have recently upgraded to it, your phone can not be used to it and she can act a little.  This is normal and with a few tweaks here and there, we can get it just how you want.

  A battery pull will probably solve this problem.  Remove the battery while your phone is on, then replace it.  Return to your Messages folder and see if the option appears.

  If Yes... Yay!  If not... let know us and we will try something else.

• BlackBerry smartphones can not find my music on the phone icon?

  This morning, I remember always be able to access my mediafolder in the Media folder, but now I can't find the icon of music anywhere, and when I say everywhere I mean like every folder on my phone. I always try to get a shot of my software upgrade [6.0 Bundle 2342]. I can always look for 'music' and the icon music is magically on search and I can play my music, but I can't find the icon anywhere else on top of that... What should I do?

  Its a simple fix to go where it use to be right click and go to show all and click on this and this is poof lol

  Have a nice day

• BlackBerry Smartphones can not access internet on 9320, I get "year error has occurred, please try again later".

  Been happening since last night. Was working fine all day.

  Hello RobertSmall893,

  Welcome to the community, as you say he worked all day, then I think that there must be a problem with the carrier, you can check that it connected to BIS or not, on your home screen for > manage connection >

  The service status > here you can see that it is connected to the BIS or BES or not, otherwise contact your service provider.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not access Internet on BB Storm

  All of a sudden I can't access the web pages.  Get the following error message.

  Unable to connect to the selected Mobile Data Service, please try again later.  If a problem persists, please contact your adminatrator.

  Is it a question of Verizon a BES Office or something else?

  Gene

  After 3 calls to Verizon technical support here is the solution.

  Seems that the maintenance book has been corrupted.

  Call Support Technical Version

  Menu number 1-800-922-0204 3, 1, 2

  Tell them that the question

  Recommend that they return to service the maintenance book.

  Remove all items from the book 'but' Service of Provisioning

  Then Verizon will reload the Live service book

  After activation messages stem from the ability of the browser will be restored.

  Detective Conan

• BlackBerry smartphones can not select or click with the pointer using the browser

  I can't get my pointer click/select-what either during the navigation. Any suggestion on the definition of the changes?

  Well... I solved the problem myself. I just downgraded to the previous update and then re-installed the new update and it works! Don't know why this has happened in the fifirst place... seems I was the only one with the problem if...

• BlackBerry smartphones can not make a call from the phonebook

  Hi guys! Can someone help me? BB Storm 9530, when you type the number to call, everything is ok, but when you try to call the same person in the phone book, it is impossible. What can I do?

  Thank you!

  It could be one of the four solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

  4. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry Smartphones can not enter an application within the menu

  Hello

  first of all I must tell you that I'm French so sorry if I make mistakes!

  I have Blackberry Curve 8520.

  When I'm inside the menu with all the icons, I can't get into any of them. If I push the touch pad, nothing happens.

  I don't know what to do. I guess I should try to reset the unit. but I don't know how to do this, especially to this problem.

  So please help me!

  Hello and welcome to the community!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• After upgrade blackBerry smartphones - can not use headphones! Only the speaker!

  After the upgrade to the new operating system, I can't use the headset.   I hear nothing and no one can hear me speak.  When I change to speaker that works - but who wants to go through life with everyone heard your calls!

  This phone is essential for businesses and I am very frustrated - thought the new upgrade, it would be better, but it made it worse.

  Can someone help me please? !!!

  It happened to a number of us.  It takes some futzing with it to return to normal.  You have the headphones supplied with the phone?  Headphones or, for that matter?  If so, try connecting and then doing a battery pull.  With the connected headset and the device on, remove the battery, wait a few seconds, then replace the battery and wait for the device to reboot.  Others have lived the media player and selected a song to play.  While the song is played, insert the headset, then click on the BlackBerry Menu button (the button with seven points next to the green button ' phone'), click Activate combined and see what happens.  You will have to perhaps to plug and unplug the helmet a few times to 'train' the phone again.  Finally got mine back to normal and it worked fine since.  Seems you just need a "jump start" with the activation of the handset to the headset.

  I hope this helps!