BlackBerry smartphones can not move images of the device towards Media Card memory, or a copy of PC

Similar Questions

• BlackBerry smartphones can not transfer photos to the memory of the device to the PC

  I'm unable to transfer photos from my BB 9630 Tour device memory to my computer using a USB connection.  I don't have a media card.

  When I click on Media Sync > Photos in Desktop version 6.0.1.18 software, I receive the following error message:

  "Media services are not available."

  Storage media is not available.

  "Please check a memory card is correctly installed on your BlackBerry device and mass storage mode is running.

  Seeking advice, it appears that in previous versions of Desktop Manager, it was possible to transfer photos directly from the device to a PC without having to move the pictures to a memory card.  Is this not possible with version 6?

  Have you tried without going through the Desktop software and instead use mass storage Mode?

  • KB13564 How to enable or disable the mode on the smartphone, BlackBerry mass storage

• BlackBerry smartphones can not configure e-mail, the option is not available

  Hello

  I just bought a new BB9790 and replace the sim card from my old BB9300 inside.

  I still have the same provider, vodafone, so everything should work, but it doesn't.

  I can't select the option to set up my e-mail account.

  After discussing 5 times with vodafone yesterday they me told to contact Blackberry because it's not their problem, everything is configured correctly on their side.

  I've tinkered a bit more and discovered that when I take out the sim card, reset the phone, I am able to select the mail account to set up a business account. don't have one so it does not work.

  But as soon as I put in my sim card, I can not select the e-mail account.

  I connected my BlackBerry ID and tried everything I could find on the internet, but it still does not work.

  sending the phone back and get another probably won't solve the problem because it looks like a software issue or registration.

  Who has a solution for this?

  Thank you, Monika

  Orange/EE addresses these issues.
  You just have not found the right person yet.

  Therefore, your BIS account is active. Now you need the service books to allow the configuration of personal messaging. EA can push those for you. Or, you can set up the account yourself at this link

  https://orangeuk.BlackBerry.com/

• BlackBerry smartphones can not move from t-mobile to O2 (help)

  • I bought a Pearl of a co-worker and on the t-mobile network
  • I have unlocked to work with any network and have been using it on the distribution of the O2 for a while
  • I have now moved to an O2 contract with blackberry data and tried to register my phone via O2email.co.uk but continue to get the message that an account already exists for this PIN
  • I spoke in support of the O2 and they tell me the PIN is attributed to another service provider (that I already know) and the other service provider should free it
  • My colleague has contacted t-mobile and they are telling him that his account has been cancelled and that he cannot see a blackberry internet account
  • I was on the site of BIS t-mobile and entered the PIN code and requested a password and I get a text Message indicating that the user name and password do not exist

  What can I do to get the PIN released so I can refer to the O2?

  The seller or you need to call TMo and ask that the PIN will come out of the old account.

  It is a common problem when users abandon an account leave the PIN on this network.

  While you have unlocked it correctly, the PIN is always related to the old account.

• BlackBerry smartphones can not repair or uninstall the Desktop Manager software

  I'm trying to uninstall Desktop Manager 5.0.1 when I tried to uninstall it using the typical Add/Remove Programs in the Control Panel, it appears the following message:

  'Could not access VBScript Runtime for custom action'

  How can I repair or uninstall the Desktop Manager?

  Hi and welcome to the Forums!

  Although not necessarily exactly to your situation, here's a knockout who deals with this error:

  • KB03490 Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphones can not synchronize Outlook with the Bold 9700

  I followed several similar questions on this BB, but none of the solutions have worked.

  Synch does not resemble the process of calendar, but treats address book, task and memo.

  BB Bold 9700

  Desktop Manager v5.01

  Newspaper shows that Sync memo details

  Tried the procedure for recording of progress without change to open a session.

  Tried to reinstall DM including "Clean uninstall" procedure removal of some entries in registry/directories

  Tried to delete all the entries in Cical service book, although I did before I read the BB, so I have removed more than just the Scriptures?

  I tried 'Move' procedure for consolidating the calendar

  Tried to delete and send service book?  Although not sure on don't send procedure no BES or internet account of BB, I do not understand this process.

  Currently, my default calendar is empty.  previously, he was had duplicates of the calendar entries to about 1/2, but after trying some of the troubleshooting, calendar is now empty and does not synchronize.

  Don't know when it started, but probably it's a common problem with FaceBook Cical entered. I also had the double entries of many appointments.  The independent troubleshooting, I tried 1 medium synch that mostly eliminated my outlook calendar. After trying to restore outlook, synch realized was not working for the calendar.  Maybe broken several days earlier, don't know.

  Thanks for your help.

  Wait you have set up an e-mail account on the device once you have removed all? The Desktop Manager synchronizes with the default calendar is listed under Options | Advanced options | Default services.

  If no accounts are on the device to create an and make sure that it is set as the default, then try to reset the sync again and see what happens

• BlackBerry smartphones can not get contacts from the Sim Card.

  I just bought a Blackberry Bold 9780 and put my current sim card in it to copy my contacts in. However, this is not the case - that one or two contacts copied when all of my contacts have been permanently recorded on the sim card. My Blackberry bolt ons have not yet been activated (not sure if this is relevant). Would appreciate any help, thank you.

  Open your address book > press Menu > SIM Phone Book > press the Menu key again > copy everything to the address book

• BlackBerry smartphones can not sync contacts on the new PC configuration

  Hello

  Just new PC with Vista on the rise and have installed 4.2 on the CD supplied with the 8800. I can't sync contacts on the new PC configuration, but when the sync of the former connection PC works fine.

  Can someone help please?

  Thank you

  Everything ok, now, I forgot the procedure that's all

  Thank you

• BlackBerry smartphones can not change 'Sounds for the selected profile' or create new ones

  I can't change any of the other sounds in my profiles or create new profiles.  I can switch between them and change notifications as expected from fort to vibrate to silence.  When I select 'Sounds for the selected profile' I get a transition of the screen as he opens the new screen, but then disappears.  I tried to create a new one, but the new profile button and menu option do nothing.  I upgraded to 6.0.0.246 in hope, he could solve the problem, but it didn't.  Can I change the ringtone and sounds for contacts only.  When I arrived at the torch, I could change and I even created a new.  Any ideas?

  delete nimbuzz, berrybuzz or any other instant messaging applications, and then restart the device

• BlackBerry smartphones can not delete files from music device and external memory

  Hello..

  I have a problem with my blackcerry "BOLD" when I am deleting music files...

  I add music through roxio media manager and blackberry media sync.

  When I delete the music files, the file gets actually removed but its still on music from the phone.

  If I tried to read the file that does not have... because the file is deleted.

  Everyone is not how to solve this problem?

  Thanks in advance...

  Not sure if it is different on a "BOLD". Can you try to reset the unit by removing the battery for a minute and let it start up?

• BlackBerry smartphones can not synchronize correctly after the 4.5 upgrade

  I have a Pearl 8100 and just updated to 4.5 v. I didn't know anything about the updates specific to the provider and just updated directly from Blackberry.com. Now when I try to sync (I use Outlook 2003 via Desktop Manager v4.2.0.14) he wants to add all my appointments from Outlook - but they are still on my BB. If I complete the synchronization I have duplicates of EVERYTHING. In addition, most (but not all) of the 'all day' events on my BB became 12:00 A - 11:59 P events instead of just an entry all day at the top of the day. I continue to cancel synchronization, so I can't even imagine what would happen if I'm as much that synchronize my address book.

  I looked in my Desktop Manager software update, but I can't back up because I can't synchronize (although I backed up my entire Outlook file, so I guess I have backed up). I also watched by uninstalling v4.5, but indications that I found on one another detachment said to remove the upgrade to add/remove programs and it wasn't there. I know that I'm not an expert in this stuff, but I feel very lame.

  I'm also irritated some images that accompanies my Pearl disappeared. I used their background. I read on other assignments that these images are not in the new software - but why they have been removed?

  What should I do?

  for images: you can see otherwise: the pictures have never been published except for OS 4.2 and 4.3 of the OS. You can search the Web, maybe someone will be stored somehow in the form of images and not as an application.

  on the backup: this has nothing to do with the timing.
  a backup is a file that contains all data on your device. It cannot be used at all except for a full restore of the databases. You should be able to make a backup.

  for the calendar: are all the events in Outlook? If so, you can delete the calendar on your device database (using the right Fund Manager Panel) and then synchronize Outlook calendar.

• BlackBerry smartphones can not move contacts from 9000 to 9800

  My old BB 9000, or more likely, DM 6.0 organize my contacts on my old phone hostage!

  I had my 9800 yesterday and tried to run the Wizard "device." Everything looks good, no errors, everything works... then I have open Contacts and it is empty. Look at my old camera, everything is still there. Try the synchronization again and again, no luck. Trying to back up "All contacts" on 9000 then just that give back to 9800, does not work.

  I think the problem is that on the 9000, I see three "lists of contacts" - two named Desktop and the other with my gmail address. It appears in fact as those associated with the gmail address move okay - except that only one contact is associated with this account! The rest seems to be distributed randomly among the other two inputs of funds.

  I have tried everything I can think to manually backup/recover contacts from the old phone, but no matter how I try to sync, I don't the addresses associated with the gmail account or when I restore what seems to be a 'complete' backup all contacts disappear.

  A side note, I didn't want/need to keep these contacts separate so if there is a way to merge together to solve as magically I will gladly do - unfortunately entered KB talking about this all reference ridiculously old versions of the software, so I don't know how to do with DM6 and the 9800.

  It's ridiculously frustrating. Permutation of devices was such a breeze and a grand more for me in the past, who would have thought that RIM would make it more difficult/worse?

  Let me know if I can give you more info!

  Well, 3 days it took me to solve this problem, quite poor of general RIM experience - I hope that someone is watching. Here is the solution I found, based on the process here: http://www.berryreview.com/2010/06/03/faq-duplicate-desktop-or-unknown-contact-list-databases-found-...

  Original problem - several book entries of "Desktop" addresses on my old phone, which apparently caused problems when you use the DM6 ' device' Wizard.

  Resolution:

  (1) of peripheral origin, take a backup and select only contacts 'Address Book - All.

  (2) Download ABC Amber Blackberry Editor (why I need a 3rd party tool to use my new phone!) as mentioned in the article.

  (3) open the .ipd file that contains the address book - all entries, do a save as and put them in a new file - they are now simply part of the primary address book.

  (4) this is where I spread article above - still, restore that backup on my new phone doesn't work but restore on my OLD phone actually. If that's what I did.

  (5) I reactivated my old phone on BES then used wireless sync to synchronize the address book to the server.

  (6) to the new phone, activate on BES and turn on the wireless sync, and voila, I have my address on my new phone... FINALLY.

  The obvious answer here is ' well, if you had the wireless sync works properly in the first place that probably would have been avoided "which is quite true. However, as it is a personal device that I use to work for e-mail only, the camera itself has always been the source of my address information and it sync to my business account has been low on my priority list. I thought that saw DM configured to make weekly backups (which still occur whenever I plug in my phone, regardless of whether or not - a week spent yet another problem with shit DM6) would be sufficient coverage of the information available to me.

  I hope someone finds this useful info and should not suffer through 3 days of hair pulling as I did.

• BlackBerry smartphones can not connect BB to the laptop... help please!

  Hi, I need help please

  I plugged my BB to lapotp via USB cable... the pop up to connect through the usb mode was on my phone screen but I mistakely selected "don't ask me this question again"... now I can't access my BB info on laptop... iv tried to remove the battery. restart the phone and the laptop, using a different USB port on the laptop & try tp select option don't phone via my computer... no chance with one of them... is there anyone that could help me with this problem?

  Hello and welcome to the community!

  Here's a knockout who treats sequences of menu commands you need to perform:

  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphones can not find pictures during the transfer to computer

  I have these settings on my storm. WE map media. PSG ON. MSM ON. Automatic YES MSM. When I use the software on my computer to transfer my photos from Roxio, in my view, nothing happens and I get an error message. When I look at the map support when it is connected to my computer, all I see is the music files I have loaded on it. I have more than 50 pictures that I want to move my lap top. Anyone has any ideas. Also after a photo is broken and loaded on the storm and when your research in this field and zoom in for a close can save you the fence up to as a separate peak. Thank you very much Mike

  stltrains wrote:
  When I look at the map support when it is connected to my computer, all I see is the music files I have loaded on it. I have more than 50 pictures that I want to move my lap top. Anyone has any ideas.

  Talk to your computer, close Desktop Manager and Roxio.

  On your PC, open my computer > and choose one of the removable drives, could be named 'BlackBerry' on readers, E, F, G or H, more common. Explore here to BlackBerry > user > pictures.

  ^^ Your path above could vary.

• BlackBerry smartphones can not see contacts in the address book after you synchronize with PocketMac

  Model 8830. Macintosh OS 10.5.8. Latest version of PocketMac SYncManager 1.2 (1.4).

  Contacts have been working well. I have sync'd with PocketMac by ticking the peripheral crush, and first of all, I had a lot of duplicate addresses. Second sync seemed to delete ALL my contacts, but by checking the properties of the address book, it shows the 706 entries (twice what a book Mac address

  .)

  Nothing not done, I ran twice SyncClean and 'Reset all devices to the first SYnc State'. I have re-started the Mac and Blackberry several times.

  What to do next?

  I deleted all my data via the Options > Security Options > then wipe Handheld. Necessary for the re-registration

  the BB with the carrier and then by downloading my backed up address book & calendar

  Re-creation of speed dials, themes, ringtones, etc., but it cures the problem of address book.

  My calendar now has 3 copies of holiday in the United States, but I can live with that.

  I find it interesting that nowhere on the site Web Blackberry or PocketMac is there any

  clue on how to clean a calendar book or address munged. Maybe the next

  BlackBerry Desktop Manager will fix this problem.