BlackBerry Smartphones can not see/change my e-mail account with Curve 9300

Since a recent problem of provider (Telekom, Germany), I couldn't download programs or receive email through this account. However, all attempts to check and change my e-mail via the Curve 9300 settings failed. Problem: every time it is to go to Einrichten (install) / e mail settings and type my username (= e-mail address), the phone says: "null user name. Please enter a valid user name. " Now, I know that the username is correct because he entered this application Blackberry ID. I'm at my wit's end. Where is my mistake? Thank you.

Hey ArminFiebig,

In this case, I suggest to contact your ISP for assistance in accessing your BlackBerry Internet Service account. This article should provide some possible reasons why you are not able to access the account. "Unable to connect to a BlackBerry Internet Service account" http://bbry.lv/MXxTMU

Let me know if it helps.

Tags: BlackBerry Smartphones

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