Lack of blackBerry Smartphones Enterprise activation

Hello

I am a Blackberry newbie, but I'm trying to help a user who is trying to set up email on his Bold 9900. I have an activation code for him but it go to settings - e-mail accounts and Enterprise activation option is not there.

Thank you

Hey Chris_Hansen,

Welcome to BlackBerry Support Community Forums.

I'd say create the user to communicate with its mobile service provider to verify that they are configured to BlackBerry Enterprise Service.

Thank you.

Tags: BlackBerry Smartphones

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