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• BlackBerry Smartphones cannot SEND the SMS messages on 8130

  Here is my story:

  1. I've upgraded to a Blackberry Pearl 8130 pink in the beginning of the year.   My carrier is Verizon.

  2. recently (a month ago) a friend sent a text message to me of his new phone.  I tried to text back, but received a big big red X indicating that my message isn't getting through.  Specifically, when I opened my message, the error says, "State of the Mobile equipment has failed."

  3. I went to Verizon.  They did something where I think that they took me off the network and then get back on.  There is nothing.  She wanted to make a hard game on the phone, but I had not backed up my data again.

  4. I went home and my data backed up and returned to Verizone about a week later.  I spend more than an hour in the store.  The gentleman who helped me was on the phone with someone (no doubt technical support) nothing works.  He was ready to order me a phone replacement, but after further discussions with technical support, they thought there was a problem with the network, not my phone.  I went home with a case number.

  5. the next day same Verizon called.  They said it wasn't a network problem and it was my phone.  They would send me a replacement.

  6. I received my replacement phone a few days later.  I was anxious to get it set up, but the results were the same.  I have not yet returned to Verizon.  I thought I'd try everything here first see if anyone had any ideas.

  The bottom line:

  I CAN send/receive emails.

  CAN I send an MMS message.

  I CAN receive text Messages.

  I can't send SMS messages.

  Thanks for any advice you may have.

  -Sandra

  Tami,

  Thanks for the reply.  I happy to point out, however, that the problem has been resolved by Verizon!  It has never been my phone, that's why the replacement was a mute point.  Anyway, here is their answer (in case someone else has this problem):

  Sandra, we reviewed your account and coding in any of our servers.  We believe that we have found the problem and fixed it.  We ask that you update your PRL (preferred roaming list) by calling the * 228, option 2.  Once completed please test your ability to send text messages.

  I'm just glad that the problem has been resolved because my frustration was very high.

  Happy texting!

  -Sandra

• BlackBerry Smartphones cannot open the text message

  I am registered on a site Web Backberry, they sent me the code of my mobile, I need to complete my registration. On the mobile, I see that I received 5 messages, but I can't access it. I received other massages and emails from different sources. My e-mail works, my text messaging works very well. I followed all the configuration by using the article... nothing.

  I still see number 5, next to a small yellow envelope with a red cross on it.

  Any ideas please?

  Go to your main messages folder > press Menu > folders and in EACH of these folders for these messages.

  Also, view SAVED messages messages > Menu.

• BlackBerry smartphones, I receive the same message twice on my BB

  I have a blackberry tour 9630 with Verizon wireless.  I use this for work and it is linked with microsoft outlook 2007 to receive e-mails from work.  When I responded to an email on my work computer I receive the original e-mail a second time on my blackberry.  I know that the problem is not specific model blackberry, as it happens with others from my friends who have a different model blackberry that I do.  The problem may be something in microsoft outlook, I have no idea.  Someone has suggestions to no longer receive emails duplicate?  Thank you!

  If you have co-workers with the same problem and using different devices, maybe that's a problem aside server. The best way to check is the following:

  1. open one of the duplicate emails

  2. press and hold down the ALT key and type "V I E W.

  3. scroll up and see you with a REFID field. (Copy this number)

  4. open another email in double.

  5. press and hold down the ALT key and type "V I E W.

  6. scroll up and see you with a REFID field. (Copy this number)

  If the numbers are different, it will be a server problem. What happens, is when you reply to an e-mail, the server changes the ID for that email.

  I hope this helps.

• BlackBerry Smartphones cannot delete the text message

  I can't delete a text message from my 8830, although I tried several times.  The SMS folder "no message" appears and the message box displays "no message", but on the main screen, the message always appears under the banner of message.  Any suggestions?

  Try to remove the battery with the phone on, wait 30 seconds, then replace the battery. Let us know if it suits it.

• How can I prevent the Thunderbird goes directly to the next message after you delete that I read?

  How can I prevent the Thunderbird goes directly to the next message after you delete that I read? I want to return to the list of all incoming mail, so I can choose what email I open then. I could see something that I don't want to open at all, but the way it is set up right now, it opens the following email automatically.

  Thank you. I don't want to download an add-on, so I tried the messages pane, and I guess it will do. I used Thunderbird a few years ago and he used to have an option where it would go after deleting a message during the consultation in its own window. But I think I can live with this option. so thank you once again.

• How to get back to the Inbox folder after deleting a message instead to open the next message?

  I don't want to open the next message in my Inbox, when I delete a message. I want to go back to the Inbox folder.

  I had the same problem, was driving me crazy until I found that I could enable a toolbar of menu by right-clicking on the toolbar and checking "menu bar". This brought menus that I was familiar with, including the "Tools". Then, I was able to apply these tips from the help system:

  Specify what happens to the message window when a message is deleted
  

  Location of the menu: tools | Options | Advanced | Read and display
  Check the "message close window/tab on move or delete.

• Hotkey for Smartphones from blackBerry to the next message does not

  I have a Blackberry Tour 9630.  The shortcut of pressing key N to move to the next or message by pressing you to go to the next unread message no longer works.  However, pressing P to go to the previous message works very well.  Anyone know how to fix this?

  Sounds like an easy solution.  Remove the battery on the phone while it is on and leave it aside for 30 seconds... It will take 3-5 minutes for the device to reboot.  That usually works

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• Smartphones blackBerry how to unplug the text message from firewall

  the limitation to administration firewall won't let me not disable the new block and text message

  How can I correct to bring it to easy step

  No problem!

  How to remove a policy from IT to a BlackBerry smartphone
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14202
  See method 4

• BlackBerry smartphones, you respond to text Messages on the 9320

  Well today, I had my first couple of messages from a couple of buddies of mine, and I'm completely confused here just how to respond to them and how do you know that they have been sent.

  The manual for the Blackberry Curve 9320 is totally wrong with the way she described to do, and the usual topics that are on every other mobile, I had like to click on something and hit the word response does not exist on this phone from what I see.

  When I read the text of people message there is a bar in which you can type in, and it says press R to answer. I have done this and typed something and as you is gone and you press the Send button. But that brings up a box asking if I want to call the person. So I thought well lets you press back on the Qwerty keyboard. So I did, and I don't know if his Envoy that I can't find anywhere on the phone who tells you your message is sent.

  Could someone help here, because they seem to have made many a supermarket changing here with this 9320 in comparison with the 8520.

  Hi intruder 461,

  You said we had the problem in responding to text Messages, well I'll try: when someone sends you a Message and when you open it you will see a bar below, if you want to reply to this message just type in this Bar and press the button Menu (icon blackberry) how has your trackpad moved top down you can see the send option Just click, or in short, after writing just press the Enter key to send the message.

  And if you are composing a new text message, click the message text icon click the Menu key and with your trackpad click Composer. the text Message then the Message screen at the top where it is written as. (Here you have enter the name or the Contact to whom you want to send the message) Then write your message in the bar and send it as above mentioned.

  To confirm the message has been sent or not, click on the text message icon on your home screen, then you can see all the names or the contacts of all messages that you have received or sent, to confirm the press on all contact that you send message and if its been sent then it will be marked as the right top.

  I hope you understand. Enjoy and take care

• BlackBerry Smartphones cannot delete the Message symbol on top

  My BB Curve 8520 always shows me a new Message on the top of the screen, although there is none. How can I reset / erase the symbol?

  Hi Oops

  Welcome to the Forums of the BlackBerry Support

  In addition to what Gralt suggested, on your homescreen go to the main Message box, open it, go on a specific date say today, then press Menu > scroll and click on "mark read prior. and then do a restart of traction battery like this: power to the device on remove the battery, wait for a min. then reinsert and wait until it reboot, see if she's still there.

  If still appears then Open Message Box press the menu button > view folder > and all areas of research and see if there are unread messages.

  Prince

  _________________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Message icon blackBerry Smartphones False at the top of the home screen

  
  

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!