BlackBerry smartphones, I bought a torch as 9800 NEW in box and it does not work. Help?

the first problem is that the menus are not all there.

instead of the torch symbol (dots) referenced in the online help pages, I have a small house. who's taking me on a single page of icons, which have all of the options.

the function to find my pin code does not work as I don't get the option 'options' on all screens!

is it still really a blackberry?

everything seems legitimate, with the exception of software / installation.

Help?

It's a fake.

Good luck.

Tags: BlackBerry Smartphones

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